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Hilton Garden Inn Richmond Innsbrook

3.0 star property
Travelers can rejuvenate in the spa tub, swim in the indoor pool, or work out anytime at the 24-hour gym before enjoying American cuisine in Richmond

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Photo gallery for Hilton Garden Inn Richmond Innsbrook

Lobby - Hilton Garden Inn Richmond Innsbrook (Glen Allen)
Indoor pool - Hilton Garden Inn Richmond Innsbrook (Glen Allen)
Lobby - Hilton Garden Inn Richmond Innsbrook (Glen Allen)
Reception - Hilton Garden Inn Richmond Innsbrook (Glen Allen)
Exterior - Hilton Garden Inn Richmond Innsbrook (Glen Allen)
The Hilton Garden Inn Richmond Innsbrook is a convenient base in the business district. Guests appreciate the helpful staff and modern comforts like the spa tub, indoor pool, and 24-hour fitness center. The Great American Grill serves American dishes, and rooms include WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for King

Flat-screen TV, pay movies

King

8.6 out of 10
Excellent
(69 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay movies

Room, 2 Queen Beds

7.8 out of 10
Good
(16 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay movies

Room, 2 Queen Beds, Hearing Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Flat-screen TV, pay movies

Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay movies

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior King Suite With Sofabed

  • Sleeps 4

King Room

  • Sleeps 3

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

Mobility/hearing Access King Junior Suite with Tub

  • Sleeps 3

Mobility/hearing Access King Junior Suite with 3x3 Shower

  • Sleeps 3

Mobility/hearing Access King Room with 3x3 Shower

  • Sleeps 3

Hearing Accessible Two Queen Room

  • Sleeps 4

About the neighborhood

Located in Glen Allen, Hilton Garden Inn Richmond Innsbrook is in the business district and near the airport. Travelers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Cultural Arts Center Glen Allen and Patterson Sports Park are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Glen Allen travel guide
Map
4050 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Richmond_ShortPumpTownCenter_6083667_05
    Short Pump Town Center
    3 min drive - 2.4 miles
  • Richmond_HenricoDoctorsHospital_553248633862423847_04
    Henrico Doctors' Hospital
    6 min drive - 5.1 miles
  • Virginia Hospital & Health
    4 min drive - 3.6 miles
  • Elk's Lodge
    4 min drive - 2.1 miles
  • Bowlero West End
    6 min drive - 3.7 miles

Getting around

  • Richmond Staples Mill Road Station
    12 min drive
  • Richmond Intl. Airport (RIC)
    27 min drive

Restaurants

  • Wawa
    11 min walk
  • Panera Bread
    10 min walk
  • Starbucks
    4 min walk
  • Capital Ale House
    1 min walk
  • Chipotle Mexican Grill
    9 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel near Short Pump Town Center
A grocery/convenience store, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hilton Garden Inn Richmond Innsbrook. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Great American Grill, offers breakfast and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, ATM/banking services, and a ballroom
  • Smoke-free premises, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–11 PM.

Is Hilton Garden Inn Richmond Innsbrook pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 5.12 per day.

What time is check-in at Hilton Garden Inn Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Richmond Innsbrook?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Where is Hilton Garden Inn Richmond Innsbrook located?

Situated near the airport, this hotel is 1.8 mi (2.8 km) from Elk's Lodge and 2.5 mi (4 km) from Short Pump Town Center. Bowlero West End and Regency Square Mall are also within 6 mi (10 km).

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Reviews

Hilton Garden Inn Richmond Innsbrook Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Amenities

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

Reviews

Verified

10/10 Excellent

JOHN

Great room and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room everything was comfortable and clean staff was nice ☺️
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Daissy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms and a great location. Staff was courteous and helpful, too.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Great location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff; clean, quiet room; convenient location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities, no issues with my dog, and kind staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dontria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, overall pretty good. I feel like they could use some updates when it comes to bedspreads as far as texture and looks! As well as the tub you could tell that it was clean, but it has rust stains. It’s definitely time for a painting. Presentation matters when it comes to people spending their money. But overall, it was quiet, convenient and staff were appropriate.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, had coffee out early for the marathon runners on Saturday, clean room
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lakeisha

Clean and good staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shakeerah

Liked: Cleanliness, staff & service, property conditions & facilities
Area was clean staff was friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dr. Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Staff was friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shakeerah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool could have been a little warmer but over all great experience the hilton garden inn is my new go too when near Richmond
Stayed 1 night in Oct 2025
Verified

8/10 Good

Shanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. The furniture in the lonby needs cleanin and updating. The breakfast staff was AMAZING! ESPECIALLY the omlet maker!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

LITICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a single woman traveling with her dog! Lovely grounds to walk, great bar and restaurant, nice rooms. Price was very competitive with area hotels. Really just a perfect stay.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

Kimberly

Disliked: Amenities, property conditions & facilities
The staff was very nice and attentive but the room was not up to what I would expect from Hilton. The sofa bed was extremely uncomfortable. Had to put the pillows cushion on top bc you could feel the springs. The room did not have any bedding for the sofa bed. The sink was in the bathroom was cracked
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Maury

Liked: Cleanliness, amenities
There were no bath towels or bedding for the pull out sofa in the room when we arrived, and had to go to the front desk to obtain these. There was a guest somewhere on the floor who was smoking weed and it stunk up the hallway. No one from the hotel addressed this issue. One elevator was "under modernization" and so the remaining elevator was used by all guests. This led to long waits both on the floor to go down and in the lobby to go back to the room. The desk said there was a $5.00 parking fee, which for a suburban hotel seems like extortion, but it didn't show up on our bill. With those negatives aside, the hotel was clean, the bed comfortable and the pool and hot tub enjoyable amenities.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get rooms beside each other like requested but the location was great and able to walk to lots of dining options.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Marina

Disliked: Cleanliness, property conditions & facilities
Would not book again. Checked in later in the evening after traveling and shopping for just a place to sleep. Walked into a very unclean bathroom. It even had a random pill laying on the floor. The furniture in the room was very worn down. Staff were very friendly, but it just wasn't clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donna

Very nice hotel clean room.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lysia

Liked: Cleanliness, amenities, property conditions & facilities
Propert was a wonderful place to stay. Friendly staff and great experience overall.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed overnight for my daughter's wedding and reception at Atlas 42. Everything was wonderful. Didn't use anything. Breakfast was wonderful and the staff was great!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Precious

Liked: Staff & service, amenities
The hotel could use some updates. My room was a bit dated. Halls and elevator could have been cleaner. Hot tub was nice but wasn’t hot enough:( staff was nice, outdoor area was nice and location was convenient.
Stayed 2 nights in Nov 2025