See all properties

Hilton Garden Inn Richmond Innsbrook

3.0 star property
Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Indoor pool
Lobby
Reception
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Hot Tub
  • Pool

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay movies

Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay movies

Room, 1 King Bed, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Flat-screen TV, pay movies

Studio Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King

Flat-screen TV, pay movies

King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay movies

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Drury Plaza Hotel Richmond

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 2,692 reviews
Drury Plaza Hotel Richmond

About the neighborhood

Map
4050 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 3 min drive - 2.4 miles
  • Henrico Doctors' Hospital - 7 min drive - 5.1 miles
  • University of Richmond - 10 min drive - 7.0 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 8.6 miles
  • Virginia Commonwealth University - 15 min drive - 12.5 miles

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬20 min walk
  • ‪Noodles & Company - ‬4 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Silver Diner - ‬4 min walk
  • ‪The Beach House - ‬5 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel near Short Pump Town Center
A grocery/convenience store, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hilton Garden Inn Richmond Innsbrook. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Great American Grill, offers breakfast and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • A ballroom, meeting rooms, and a banquet hall
  • A 24-hour front desk, free newspapers, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–11 PM.

Is Hilton Garden Inn Richmond Innsbrook pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Richmond Innsbrook?

Self parking is available for USD 5.12 per day.

What time is check-in at Hilton Garden Inn Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Richmond Innsbrook?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Where is Hilton Garden Inn Richmond Innsbrook located?

Situated near the airport, this hotel is 1.8 mi (2.8 km) from Elk's Lodge and 2.5 mi (4 km) from Short Pump Town Center. Regency Square Mall and Sheltering Arms Institute are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 500 out of 1008 reviews
Rating 8 - Good. 254 out of 1008 reviews
Rating 6 - Okay. 110 out of 1008 reviews
Rating 4 - Poor. 77 out of 1008 reviews
Rating 2 - Terrible. 67 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MICHELE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect will definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The overall experience was great. The staff was great the amenities were excellent.
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean and easy stay
Stayed 1 night in May 2025

8/10 Good

Mollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient, clean and comfortable. Would book here again.
Stayed 3 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was lovely, beautiful scenery!
Stayed 1 night in Apr 2025

6/10 Okay

Gregory

The hotel rooms needs an upgrade.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lysia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly! Would have loved to upgrade to a suite but maybe next stay I’ll go ahead and book it ahead with of time. Blessed this property was pet friendly. The pool was nice as well.
Stayed 5 nights in May 2025

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Excellent staff, clean. Delicious food.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
The staff was very nice and helpful! The bed and pillows were extremely comfortable
Stayed 1 night in Apr 2025

8/10 Good

mary ann

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to where I was working, friendly front desk staff, clean. Only complaint is that the microwave cord didn't reach the outlet, so I had to move it to a lower shelf to use it.
Stayed 1 night in May 2025

6/10 Okay

Kevin

Disliked: Cleanliness
So so
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went very well. We would stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

HEATHER

Liked: Cleanliness, staff & service
Staff wonderful. Rooms worn and dated.
Stayed 2 nights in Apr 2025

6/10 Okay

Mcleodd

Liked: Amenities
Great staff, the room was very clean… Hot water did not work the entire trip
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, quiet, and my daughter loved the heated indoor pool. We will definitely be staying here again
Stayed 1 night in Jan 2025

6/10 Okay

Theresa

Liked: Cleanliness
The property is going downhill. Overall, still a good and safe place to stay. Some updating and repairs would make a huge difference. A free breakfast would make it more comparable to the competitors.
Stayed 1 night in Apr 2025

2/10 Terrible

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was disgusting, and there was zero hot water in the shower or bath.
Stayed 2 nights in Apr 2025

10/10 Excellent

Primo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast buffet, indoor pool
Stayed 1 night in Dec 2024

6/10 Okay

Shannon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room wasn’t ready at check-in. When I crawled in bed the pillow case was filthy. The carpets needs to be cleaned and the smell of marijuana was overwhelming throughout my room and the 3rd floor. Water was supposed to be in the room 2 bottles, 0. The ice machine didn’t work on 3rd or 4th floor.
Stayed 1 night in Jun 2025

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often snd it’s great for us. I would like to see that $50 credit hold credited back please.
Stayed 1 night in Mar 2025

8/10 Good

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub was chipped in 2 places. Our room had a pass through door and dogs were barking in the adjoining room. Our reservation made through Expedia didn’t come with the option to have our breakfast included with booking of the room.
Stayed 2 nights in Apr 2025

4/10 Poor

Mcleodd

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stay here pretty often, but my last two stays were pretty underwhelming. A manager still hasn’t followed up from my previous day where I didn’t have hot water, and this time my digital key didn’t work and the dryer in the laundry room charged me three times and still didn’t work.
Stayed 1 night in May 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I’ve ever stayed at will continue to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2025