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Hampton Inn & Suites Richmond Short Pump

Property class: 2.5

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Photo gallery for Hampton Inn & Suites Richmond Short Pump

A breakfast area with a counter, coffee machines, and a sign that reads "HAPPY BREAKFAST STARTS HERE". - Hampton Inn & Suites Richmond Short Pump (Richmond)
A reception area with a wooden reception desk, a welcome sign, a wall-mounted digital kiosk, and a shoe display. - Hampton Inn & Suites Richmond Short Pump (Richmond)
A large indoor swimming pool with clear blue water, surrounded by lounge chairs and a sunbed area. - Hampton Inn & Suites Richmond Short Pump (Richmond)
A Hampton Inn & Suites hotel with a modern design, featuring multiple floors and a prominent entrance. - Hampton Inn & Suites Richmond Short Pump (Richmond)
A modern patio area with outdoor furniture and umbrellas, a brick building, and a wooden fence in the background. - Hampton Inn & Suites Richmond Short Pump (Richmond)
At Hampton Inn & Suites Richmond Short Pump, you can look forward to a free breakfast buffet, a gym, and a 24-hour business center. Guests can connect to free WiFi in public areas.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed, Microwave (Wet bar)

A hotel room with a bed, desk, chair, TV, bedside lamps, and a wardrobe.

Studio Suite, 1 King Bed with Sofa bed, Microwave (Wet bar)

9.2 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Microwave (Mobility & Hearing, Roll-in Shower)

A modern bathroom with a white sink, mirror, and shower.

Suite, 1 King Bed with Sofa bed, Accessible, Microwave (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Hearing Accessible, Microwave (Hearing)

A hotel room with a bed, desk, chair, TV, bedside lamps, and a wardrobe.

Studio Suite, 1 King Bed with Sofa bed, Hearing Accessible, Microwave (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Microwave

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with a view of buildings.

Room, 1 King Bed, Microwave

9.8 out of 10
Exceptional
(31 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with a view of buildings.

Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with two beds, a desk, a TV, and a window with a view of greenery.

Room, 2 Queen Beds, Microwave

9.4 out of 10
Exceptional
(30 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Microwave

A modern bathroom with a bathtub, shower, and two towel bars.

Room, 2 Queen Beds, Mobility Accessible, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

A hotel room with two beds, a desk, a TV, and a window with a view of greenery.

Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mobility Accessible

A hotel room with a bed, desk, chair, TV, bedside lamps, and a wardrobe.

Studio Suite, 1 King Bed with Sofa bed, Mobility Accessible

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible

A modern bathroom with a bathtub, shower, and two towel bars.

Room, 1 King Bed, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with a view of buildings.

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Richmond, Hampton Inn & Suites Richmond Short Pump is in a shopping district and near the airport. Short Pump Town Center and Short Pump Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cobblestones Park and Crump Park and Meadow Farm Museum. Patterson Sports Park and RED VEIN Haunted House are also worth visiting. Visit our Richmond travel guide
Map
12341 West Broad Street, Richmond, VA, 23233

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    3 min drive - 2.0 miles
  • A chessboard on a rustic wooden surface.
    University of Richmond
    21 min drive - 11.7 miles
  • A large beige building with columns and a circular brick courtyard.
    Virginia Commonwealth University
    25 min drive - 16.8 miles
  • A building with a tower, a sign reading "Greater Richmond Convention Center," and a street intersection with traffic lights.
    Greater Richmond Convention Center
    28 min drive - 18.3 miles
  • A green roller coaster track against a blue sky.
    Kings Dominion
    32 min drive - 28.6 miles

Getting around

  • Richmond Main Street Station
    20 min drive
  • Richmond Intl. Airport (RIC)
    34 min drive

Restaurants

  • Wawa
    12 min walk
  • The Cheesecake Factory
    3 min drive
  • Chick-fil-A
    18 min walk
  • Starbucks
    5 min drive
  • Casa Del Barco
    3 min drive

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Richmond Short Pump have a pool?

Yes, this property has an indoor pool.

Is Hampton Inn & Suites Richmond Short Pump pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10.00 per day.

What time is check-in at Hampton Inn & Suites Richmond Short Pump?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn & Suites Richmond Short Pump?

Check-out is at 11:00 AM.

Where is Hampton Inn & Suites Richmond Short Pump located?

Situated near the airport, this hotel is 0.9 mi (1.5 km) from Sheltering Arms Institute and 1.4 mi (2.3 km) from Short Pump Town Center. Short Pump Village is 2.2 mi (3.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Richmond Short Pump Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 416 out of 540 reviews
Rating 8 - Good. 82 out of 540 reviews
Rating 6 - Okay. 21 out of 540 reviews
Rating 4 - Poor. 10 out of 540 reviews
Rating 2 - Terrible. 11 out of 540 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, nice stay.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was clean and the staff was nice.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. Staff is top notch!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome! Jada was so helpful with our puppy, it was our first time bringing her to a hotel. We had a great stay! Clean, quiet & a great staff!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness, upkeep and design were all great. Will definitely return to this location. Breakfast was good. Staff were all great.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very pleasant breakfast greeting by a mid-age Hispanic woman, enjoyed the exercise room.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Breakfast was ready and plenty of choices, hot oatmeal, good omelettes and fresh fruit!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the concierge was attentive and welcoming.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and the staff were helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and services. Clean room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susan at check-in was fantastic. The hotel is very very clean, the bed was comfortable and can be yet too many places to eat and shop.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to resturants and shopping. Very clean and staff was attentive
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Rooms were very clean and breakfast was delicious.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and great staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Very nice place to stay! Clean, spacious room. Good breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a bit of a hotel snob at times but this one exceeded my expectations! Incredibly friendly staff, very clean and comfortable rooms. Love the area, felt safe and had lots of great food/shopping options. If we are in the area again we will definitely be staying here.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, and great rooms and service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!! Central to everything
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, the room and pool and breakfast bar. My grandkids really enjoyed the pool! The front desk clerk, his name was AJ, was outstanding! He really helped me out when I was trying to carry a lot of food items and hot drinks to my room! ☺️
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff! Great breakfast. Clean room and a very comfortable bed! Great location!!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Front desk staff was great, comfy beds, and great water pressure in the shower.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were friendly
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast room was clean and beautiful and serving dishes were kept full. The pool was very clean and our request for connecting rooms was guaranteed. The rooms were very clean, but the soap and shampoo were not sufficiently filled and we just about didn’t have enough
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Oct 2025