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Hampton Inn Richmond West Innsbrook

Property class: 2.5

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Photo gallery for Hampton Inn Richmond West Innsbrook

A hotel with a brick facade, a covered entrance, and a parking area. - Hampton Inn Richmond West Innsbrook (Glen Allen)
A hotel room with two sofas, a small table, a lamp, and two framed pictures on the walls. - Hampton Inn Richmond West Innsbrook (Glen Allen)
A hotel room with a bed, a desk with a TV, a chair, a lamp, a wall art piece, and a window. - Hampton Inn Richmond West Innsbrook (Glen Allen)
A hotel lobby with checkered flooring, a reception desk, and various amenities including a beverage station and a display of framed pictures. - Hampton Inn Richmond West Innsbrook (Glen Allen)
A swimming pool with lounge chairs and umbrellas, surrounded by a brick building with multiple windows. - Hampton Inn Richmond West Innsbrook (Glen Allen)
You can look forward to free continental breakfast, dry cleaning/laundry services, and a bar at Hampton Inn Richmond West Innsbrook. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

A hotel room with a bed, a desk with a TV, a chair, a lamp, a wall art piece, and a window.

Room, 1 King Bed with Sofa bed, Hearing Accessible

8.6 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a nightstand, a lamp, and a wall with colorful vertical stripes.

Room, 2 Queen Beds, Hearing Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Mobility Accessible

A hotel room with a bed, a desk with a TV, a chair, a lamp, a wall art piece, and a window.

Room, 1 King Bed with Sofa bed, Mobility Accessible

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

A shower with a handheld showerhead, a handheld shower bar, and a floor drain.

Room, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible (Mobility, Bathtub)

A white bathtub with chrome fixtures, a showerhead, and grab bars.

Room, 1 King Bed, Mobility Accessible (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible (Mobility, Roll In Shower)

A shower with a handheld showerhead, a handheld shower bar, and a floor drain.

Room, 1 King Bed, Mobility Accessible (Mobility, Roll In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a grey sofa with red cushions, a white bedside table with a lamp, and a framed picture on the wall.

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(10 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a TV, a chair, a lamp, a wall art piece, and a window.

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(43 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, and a wall with colorful vertical stripes.

Room, 2 Queen Beds

8.2 out of 10
Very good
(32 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Glen Allen, Hampton Inn Richmond West Innsbrook is in a shopping district. Travelers eager for a bit of culture can stop by Altria Theater, while those who have shopping on the agenda may want to visit Short Pump Town Center and Broad Street. Cultural Arts Center Glen Allen and Lewis Ginter Botanical Garden are also worth visiting. Take an opportunity to explore the area for water adventures such as rafting and other activities like golfing. Visit our Glen Allen travel guide
Map
10800 W Broad St, Glen Allen, VA, 23060

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    6 min drive - 3.4 miles
  • Short Pump Village
    4 min drive - 2.6 miles
  • Elk's Lodge
    6 min drive - 1.9 miles
  • Bowlero West End
    9 min drive - 3.5 miles
  • Regency Square Mall
    11 min drive - 5.7 miles

Getting around

  • Richmond Staples Mill Road Station
    17 min drive
  • Norfolk Intl. Airport (ORF)
    110 min drive

Restaurants

  • Wawa
    14 min walk
  • Golden Corral
    16 min walk
  • Devil's Lettuce
    7 min walk
  • Five Guys
    7 min walk
  • Starbucks
    8 min walk

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  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
7.8 out of 10, Good, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn Richmond West Innsbrook have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–9 PM.

Is Hampton Inn Richmond West Innsbrook pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn Richmond West Innsbrook?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn Richmond West Innsbrook?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hampton Inn Richmond West Innsbrook located?

Situated in a shopping district, this hotel is 1.8 mi (3 km) from Elk's Lodge and 2.4 mi (3.9 km) from Short Pump Town Center. Virginia Hospital & Health is 3 mi (4.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn Richmond West Innsbrook Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 532 out of 1004 reviews
Rating 8 - Good. 243 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean breakfast area. Made breakfast dining much more attractive.Nice staff throughout.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a work trip as a woman traveler. Felt very safe.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looked very nice. It was clean. They were very polite, and when we needed new towels, they made sure we had them. Very happy with my stay.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Very close to many amenities, especially Innsbrook Pavillion. .
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet room stayed on Tuesday night. Breakfast with waffles really good. Parkimg was east. Bed was comfortable
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and kind. My room was clean minus the few hairs left behind. Thankfully I had my Clorox wipes. Housekeeping staff was nice.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The bathrooms were very small and dated but the room was clean
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Property well maintained. Breakfast included was perfect!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff friendly and helpful. This is great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints! Everything was clean, breakfast was good quality and staff was friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice hotel. Hampton are consistently nice stays.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room and restroom were spotless. Staff was friendly and attentive. Parking was easy.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working the night I checked in was very friendly. They made me feel welcomed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were extremely nice and friendly! Breakfast was great as usual! Great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, easy check in, complimentary water upon check in which was nice after a long drive. Best hotel breakfast I've seen.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with our stay here . We were traveling with a Great Pyrenees and she was made welcome. Plenty of grassy areas and dog bins around the property. Several dog friendly restaurants across the street sharing a large outside venue with shade fountains pools and friendly ducks .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great location, very nice staff, good coffee!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at Hampton inns are always happy and helpful. We got in close to 7 PM and I just mentioned to the front desk if they usually have cookies out, so she made a point to go bake some.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant two-night stay here. The property seemed relatively new and well-built. The carpet and furniture in my hotel room looked new. It had a nice sitting area with a small couch and table and a desk with a comfy desk chair. The hot water got HOT (probably a little too hot TBH). Free coffee in the reception area -- but could the hotel consider adding a pot of decaf for us uncaffeinated folks??
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and competent staff. Felt safe and welcomed
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, pleasant staff great complementary breakfast!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, coffee/tea available for free.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The woman that checked us in was very friendly, helpful and kind. She gave us our Hilton Honors snacks, gave us a choice of floors and kept smiling even though it was late and she had been really busy. Clean, comfy room. Breakfast was pretty good...loved the mini waffles.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Convenient location.
Stayed 1 night in Dec 2025