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Hampton Inn Richmond West Innsbrook

2.5 star property
Guests enjoy a refreshing dip in the outdoor pool or start their day with continental breakfast at this welcoming hotel near Short Pump Town Center

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Photo gallery for Hampton Inn Richmond West Innsbrook

Exterior - Hampton Inn Richmond West Innsbrook (Glen Allen)
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV - Hampton Inn Richmond West Innsbrook (Glen Allen)
Premium bedding, desk, laptop workspace, blackout drapes - Hampton Inn Richmond West Innsbrook (Glen Allen)
Free daily continental breakfast - Hampton Inn Richmond West Innsbrook (Glen Allen)
Classic Room, 2 Queen Beds | Bathroom | Combined shower/tub, hair dryer, towels - Hampton Inn Richmond West Innsbrook (Glen Allen)
Hampton Inn Richmond West Innsbrook offers a convenient retreat near Short Pump Town Center. Enjoy continental breakfast, dry cleaning services, and an outdoor pool. The 24-hour business center keeps guests productive, and the staff is consistently praised for their helpfulness.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

1 King Accessible Tub Ns

  • Sleeps 2
  • Free WiFi

1 King Mob Acc Ri Shwr Ns

  • Sleeps 2
  • Free WiFi

View all photos for 1 KING HEARING ACCESSIBLE W/SOFABED NOSMOK

Premium bedding, desk, laptop workspace, blackout drapes

1 KING HEARING ACCESSIBLE W/SOFABED NOSMOK

  • Sleeps 3
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(38 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(28 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Glen Allen, Hampton Inn Richmond West Innsbrook is in a shopping district. Short Pump Town Center and Broad Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Maymont Park. Cobblestones Park and Cultural Arts Center Glen Allen are also worth visiting. Take an opportunity to explore the area for water adventures such as rafting and other activities like golfing. Visit our Glen Allen travel guide
Map
10800 W Broad St, Glen Allen, VA, 23060

What's nearby

  • Richmond_ShortPumpTownCenter_6083667_05
    Short Pump Town Center
    6 min drive - 2.6 miles
  • Elk's Lodge
    5 min drive - 1.9 miles
  • Bowlero West End
    9 min drive - 3.5 miles
  • Crump Park and Meadow Farm Museum
    10 min drive - 6.4 miles
  • Cobblestones Park
    10 min drive - 6.2 miles

Getting around

  • Richmond Staples Mill Road Station
    17 min drive
  • Norfolk Intl. Airport (ORF)
    110 min drive

Restaurants

  • Wawa
    14 min walk
  • Capital Ale House
    5 min walk
  • Five Guys
    7 min walk
  • Cupertino's NY Bagels & Deli
    10 min walk
  • Panera Bread
    6 min walk

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Hilton Garden Inn Richmond Innsbrook
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  • Pet friendly
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8.0 out of 10, Very Good, 1,028 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn Richmond West Innsbrook have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–9 PM.

Is Hampton Inn Richmond West Innsbrook pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn Richmond West Innsbrook?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn Richmond West Innsbrook?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hampton Inn Richmond West Innsbrook located?

Situated in a shopping district, this hotel is 2.6 mi (4.2 km) from Short Pump Town Center and within 6 mi (10 km) of Bowlero West End and Regency Square Mall. Henrico Doctors' Hospital and Cobblestones Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn Richmond West Innsbrook Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 533 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working the night I checked in was very friendly. They made me feel welcomed.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice hotel. Hampton are consistently nice stays.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were extremely nice and friendly! Breakfast was great as usual! Great location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at Hampton inns are always happy and helpful. We got in close to 7 PM and I just mentioned to the front desk if they usually have cookies out, so she made a point to go bake some.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Murryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, easy check in, complimentary water upon check in which was nice after a long drive. Best hotel breakfast I've seen.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and competent staff. Felt safe and welcomed
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great location
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property out dated and low on staff: convenient location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, coffee/tea available for free.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
great location, very nice staff, good coffee!
Stayed 1 night in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. I was surprised that the room was not serviced any day on our 3 day stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff! Clean room and good breakfast! Would definitely come back!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Valerie

Convenient location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, pleasant staff great complementary breakfast!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Murielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good with eggs and sausage and waffles. Bed was comfy, room was clean. Staff was very friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities
Helpful staff. Clean room and great breskfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & spacious, bed was comfortable & pillows were just right. Staff were helpful and friendly. Great breakfast also.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
The room was perfect and clean, just like I like.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent front desk help. Great rooms and easy to ajust air in room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Uliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, very clean hotel. Amazing staff. Good breakfast. Wry nice area around. Will come again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was better than most.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in excellent area. Easy access to the highway with many dining and shopping nearby.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Judi

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely hospitable... from the front desk to the cleaning crew to the woman bringing out a wonderful breakfast - all were cheery and welcoming! King room was outstanding. When in Richmond, we will definitely stay here again!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

robert

Liked: Staff & service
Disliked: Property conditions & facilities
Hampton Inn was always my first choice for short stays when on a roadtrip. However, i have noticed that the accomodations have been more and more disappointing of late The frontdesk staff was great and the breakfast was as good as always. It was the room that was disappointing. The shower had a corroded ceiling tile, the bathroom sink backed up, one of the outlets didn’t wiork and the room was never made up.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and beds were very comfortable. Plenty of hot water!
Stayed 2 nights in Nov 2025