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Fairfield by Marriott Inn & Suites Richmond Innsbrook

Property class: 3

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Photo gallery for Fairfield by Marriott Inn & Suites Richmond Innsbrook

A gym with treadmills, dumbbells, and a mirrored wall. - Fairfield by Marriott Inn & Suites Richmond Innsbrook (Richmond)
A Fairfield Inn & Suites Marriott hotel entrance at dusk with a well-lit facade and a landscaped front yard. - Fairfield by Marriott Inn & Suites Richmond Innsbrook (Richmond)
A modern hotel room with a long white table, yellow chairs, and pendant lighting. - Fairfield by Marriott Inn & Suites Richmond Innsbrook (Richmond)
A modern hotel lobby with a reception desk, seating area with sofas and chairs, a central round table, and a dining area with a table and chairs. - Fairfield by Marriott Inn & Suites Richmond Innsbrook (Richmond)
A swimming pool with a clear blue water, surrounded by walls with a wooden panel design, and equipped with a ladder and a water filtration system. - Fairfield by Marriott Inn & Suites Richmond Innsbrook (Richmond)
You can look forward to a free breakfast buffet, a grocery/convenience store, and a free manager's reception at Fairfield by Marriott Inn & Suites Richmond Innsbrook. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a nightstand, and a wardrobe.

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Bathtub, Transfer Shower)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Bathtub, Transfer Shower)

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower, Transfer Shower)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower, Transfer Shower)

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, Hearing Accessible

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible (Bathtub, Transfer Shower)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, Hearing Accessible (Bathtub, Transfer Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

A modern living room with a brown sofa, a mounted TV, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Hearing Accessible

A modern living room with a brown sofa, a mounted TV, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed, Hearing Accessible

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Hearing Accessible (Bathtub, Transfer Shower)

A room with a brown leather sofa, a blue armchair, a small round table, a floor lamp, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed, Hearing Accessible (Bathtub, Transfer Shower)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Hearing Accessible

A hotel room with a bed, a desk, a chair, and a television.

Studio, Multiple Beds, Hearing Accessible

  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

About the neighborhood

Located in Richmond, Fairfield by Marriott Inn & Suites Richmond Innsbrook is in the business district and near a train station. Travelers eager for a bit of culture can stop by Altria Theater, while those who have shopping on the agenda may want to visit Short Pump Town Center and Broad Street. Cultural Arts Center Glen Allen and Lewis Ginter Botanical Garden are also worth visiting. Kayaking and canoeing offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and hiking/biking trails nearby. Visit our Richmond travel guide
Map
9937 Mayland Drive, Richmond, VA, 23233

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    6 min drive - 4.7 miles
  • Short Pump Village
    5 min drive - 3.9 miles
  • Bowlero West End
    8 min drive - 4.3 miles
  • Elk's Lodge
    8 min drive - 5.8 miles
  • Regency Square Mall
    9 min drive - 4.9 miles

Getting around

  • Richmond Staples Mill Road Station
    14 min drive
  • Richmond Intl. Airport (RIC)
    26 min drive

Restaurants

  • Costco Food Court
    2 min drive
  • McDonald's
    14 min walk
  • Golden Corral
    12 min walk
  • Devil's Lettuce
    3 min drive
  • Chicken Salad Chick
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Null
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - July 2021
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook have a pool?

Yes, this property has an indoor pool. Pool types include heated pools. Pool access is from 6:00 AM–11:00 PM.

Is Fairfield by Marriott Inn & Suites Richmond Innsbrook pet-friendly?

Yes, Fairfield by Marriott Inn & Suites Richmond Innsbrook allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Fairfield by Marriott Inn & Suites Richmond Innsbrook located?

Situated in the business district, this hotel is within 3 mi (5 km) of Virginia Hospital & Health, Elk's Lodge, and Bowlero West End. Short Pump Town Center and Regency Square Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fairfield by Marriott Inn & Suites Richmond Innsbrook Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 398 out of 700 reviews
Rating 8 - Good. 200 out of 700 reviews
Rating 6 - Okay. 56 out of 700 reviews
Rating 4 - Poor. 23 out of 700 reviews
Rating 2 - Terrible. 23 out of 700 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a week and it was fantastic. Breakfast was great, beds were comfy and the staff is excellent, especially Sonya. It was very convenient to have guest laundry facilities available as well. Highly recommend and would gladly stay here again.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and rooms were very nice!!!! They got us a crib for our 1 year old My only real complaint was the pool needed to be cleaned but thats ok
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady who checked me in was courteous and professional. She made the check in very easy and helpful.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location are a 10 out of 10! Kind funny and helpful. We're dealing with a sensitive family situation and they brightened my day. The woman who handles the food was awesome! She kept thebreakfast bar stocked and clean with a full house never stopping. We will definitely stay here again!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and welcoming.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly and helpful staff. Close to downtown.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel when I'm in the area. I've never had any issues. Breakfast is always super nice too!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
This wasn’t as nice as other Fairfield Inn and Suites I’ve stayed at. It’s a half done remodel with very old worn out elements of the prior hotel remaining like the doors, bathtubs, and closets. No toiletries kit, built in closet and coffee station typical of the new Fairfield’s. Tried to call front desk by the phone line was CUT! When I asked above toiletries kit the front desk person informed me they didn’t have them because they were a smaller property. Housekeeping not regularly and trash laying around in hallways from guests. Bed was very comfortable and breakfast very good.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good, room was clean and the service very good.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Room was clean . Nice area & convenient to many things.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was fine, and room was very clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overnight stay was wonderful. The staff were pleasant and very helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

The staff was wonderful!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, healthy free breakfast, and convenient to areas of Richmond I needed to go. Will stay here again when I return.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room and board
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and professional
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Friendly staff. Great breakfast selection.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very nice
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Nice hotel , clean and good location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel is located in a quiet area and having many breakfast options was very nice!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Room was clean upon entering.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly atmosphere.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Fairfield. Rooms clean and large, what I expect at a Marriott. Great breakfast, and a surprise swim in the heated pool on a cold December night.
Stayed 1 night in Dec 2025