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Embassy Suites by Hilton Richmond

3.5 star property
International flavors greet guests each morning at this Richmond hotel, with two restaurants and an indoor pool for evening relaxation.

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Photo gallery for Embassy Suites by Hilton Richmond

Lobby - Embassy Suites by Hilton Richmond (Richmond)
Family Suite, Multiple Beds (3 Rooms) | In-room safe, desk, laptop workspace, iron/ironing board - Embassy Suites by Hilton Richmond (Richmond)
Lobby - Embassy Suites by Hilton Richmond (Richmond)
Lobby - Embassy Suites by Hilton Richmond (Richmond)
Lobby - Embassy Suites by Hilton Richmond (Richmond)
Embassy Suites by Hilton Richmond offers international cuisine and a complimentary breakfast buffet. Enjoy a daily manager's reception at two on-site restaurants, relax in the indoor pool, and explore shopping options within the property. Staff are known for their helpfulness.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(70 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Capital Suite, 1 King Bed, Shower

Capital Suite, 1 King Bed, Shower | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Capital Suite, 1 King Bed, Shower

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(42 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Capitol Suite

  • Sleeps 4

Two Queen Suite with Sofa Bed

  • Sleeps 6

Corner Suite

  • Sleeps 4

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6

Mobility Accessible King Suite with Tub

  • Sleeps 4

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

Mobility Accessible Corner Suite with Roll in Shower

  • Sleeps 4

3 Rm Family Ste-1 King/2 Queens-1 Bathrm/Shwr

  • Sleeps 7

2 Room Suite-1 King Bed-Sofabed

  • Sleeps 4

About the neighborhood

Located in Richmond, Embassy Suites by Hilton Richmond is in the business district and near a train station. Science Museum of Virginia and Virginia Museum of Fine Arts are cultural highlights, and some of the area's popular attractions include Lewis Ginter Botanical Garden and Kings Dominion. Children's Museum of Richmond and Black History Museum are two other places to visit that come recommended. Visit our Richmond travel guide
Map
2925 Emerywood Pkwy, Richmond, VA, 23294

What's nearby

  • Virginia Museum of Fine Arts
    Virginia Museum of Fine Arts
    13 min drive - 6.4 miles
  • Richmond_GreaterRichmondConventionCenter_6083623_05
    Greater Richmond Convention Center
    14 min drive - 8.5 miles
  • Richmond_KingsDominion_6083631_06
    Kings Dominion
    34 min drive - 24.3 miles
  • Bowlero Richmond
    2 min drive - 1.1 miles
  • Colonial Shooting Academy
    4 min drive - 1.7 miles

Getting around

  • Richmond Staples Mill Road Station
    4 min drive
  • Richmond Intl. Airport (RIC)
    22 min drive

Restaurants

  • McDonald's
    6 min walk
  • Burger King
    9 min walk
  • Joen Korean Restaurant
    3 min drive
  • Cicis
    19 min walk
  • Buffalo Wild Wings
    3 min drive

About this property

Embassy Suites by Hilton Richmond

Hotel near Lewis Ginter Botanical Garden
Located close to Children's Museum of Richmond and Science Museum of Virginia, Embassy Suites by Hilton Richmond provides a free breakfast buffet, a free daily manager's reception, and shopping on site. Be sure to enjoy breakfast and dinner along with international cuisine and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Self parking (surcharge), express check-out, and express check-in
  • Outdoor furniture, 12 meeting rooms, and a gift shop
  • ATM/banking services, a 24-hour front desk, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 225 rooms boast comforts such as wet bars and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate dining areas.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch HDTVs with premium channels
  • Wardrobes/closets, separate dining areas, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Embassy Suites by Hilton Richmond pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10.00 per night.

What time is check-in at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 AM–6:00 AM for a fee.

What time is check-out at Embassy Suites by Hilton Richmond?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton Richmond located?

Situated in the business district, this hotel is within 6 mi (10 km) of Lewis Ginter Botanical Garden, Children's Museum of Richmond, and Science Museum of Virginia. Virginia Museum of Fine Arts and Black History Museum are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites by Hilton Richmond Reviews

7.4

Good

7.6

Cleanliness

7.4

Amenities

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 431 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 119 out of 1001 reviews
Rating 2 - Terrible. 122 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Carmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean breakfast was good enjoyed the social hour
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful the staff was friendly understanding and welcoming. If the prices was lil cheaper I think I’ll visit much more often. But this is definitely one of those you go to when you have time to enjoy relax and get a drink.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sara

Liked: Staff & service, amenities
Breakfast was great. Evening "happy hour" (snacks/drinks) was great. Pool was very cloudy and made me question the cleanliness. Good location. Rooms are spacious with lots of lighting options. Bathroom is a bit small.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Great staff, friendly and professional. Excellent breakfast. Quiet nights. Good deal.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were really spacious and updated. The breakfast was great and available early. Room service was very good and reasonably priced
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Kimatha

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Keona

Disliked: Amenities
Limited happy hour snacks, nobody to monitor area and someone put their hands in the bowl. Drinks were amazing. Breakfast was great! Pool was not clean, someone vomited in the pool and it was NOT shut down and drained or noted on the doors to enter pool. Overall the hotel could use some updating.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a really good location (sheetz next door, walmart 5 mins away, etc.) It is quiet and has a lovely lobby and atrium area. The breakfast is fresh, delicious and has good options. The bathroom was a bit small/tight. The staff was very friendly and professional. Everyone was super nice. The pool was nice and humid. Very pretty with all the plants. Parking was safe. There is a $10 daily parking fee. The toiletries were good. My children had a great time.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Staff. was great
Stayed 1 night in Jan 2026
Verified

8/10 Good

glenn

Liked: Cleanliness, staff & service
Nice breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable in the bar with great service. The menu options were great and food delicious.
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but goodnshape. Staff was very nice
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Brenda

About time for remodel. Visible wear on walls, paint & carpet. Bathroom small. All staff interacted with kind & friendly.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
our room had a maintenance issue which was a 2 bedroom so i got a call the day of check in to tell me, so we agreed on 2 rooms next to each other but they were not connected, they did offer discount, people who worked therw were outstanding and vwry nice. Lo ed happy hour, excellent breakfast...full breakfast buffet very nice
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, easy, and kind
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, and our stay was excellent! We enjoyed going down for the manager cocktail hour for a free drink! It was nice & relaxing.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Deseanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was actually very nice and quiet. Although it wasn’t as clean and tight as I would’ve liked it
Stayed 1 night in Aug 2025
Verified

8/10 Good

Allison

Liked: Staff & service, property conditions & facilities
I really neat atmosphere. Staff and Food/Service Excellent! Rooms need updating, stains on the sofas.. Beds aren't comfortable. Biggest complaint is that the parking lot is pitch black. there are no lights and provides a potentially unsafe environment for guests. Also, to have a mini kitchen a larger trash can would be nice and would help guest keep trash up
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had an ok stay. It was one of the oldest Embassy Suites we ever stayed at and it showed in our room. Our bathroom was in desperate need of renovation. The heat did not work last night or the night before-we could not get it above 60 degrees on the last night. Breakfast was good-great staff there. Great location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

mary

Spacious room, comfy bed and pillows. Delicious breakfast with omelette station. Happy hour with two free drinks.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food options, happy hour and our room was nice.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean rooms
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Stephanie

Liked: Cleanliness, amenities
The ac didn’t work and the room could use a lot of maintenance. The staff was incredible though .
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location was great for work in that area. Lots of things to do on your personal time as well. I did have a problem with fruit flies in my kitchenette. But that was minor.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our choice hotel in Richmond

We chose this hotel every time we come to Richmond. It’s in a good location. Favorite things about this hotel: affordable, friendly staff, atrium, omelette breakfast, bedrooms with separate sitting room with tv, sink, microwave and small fridge and the shower water pressure is great!
Stayed 3 nights in Jul 2025