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Embassy Suites by Hilton Richmond

Property class: 3.5

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Photo gallery for Embassy Suites by Hilton Richmond

A modern bar area with a bar counter, seating, and a unique green-lit water feature. - Embassy Suites by Hilton Richmond (Richmond)
A spacious lobby with a central water feature, multiple seating areas, and a bar in the background. - Embassy Suites by Hilton Richmond (Richmond)
A spacious lobby with high ceilings, a central seating area, and a reception desk. - Embassy Suites by Hilton Richmond (Richmond)
A spacious indoor area with multiple dining tables and chairs, a central seating area with sofas, and a high ceiling with hanging spherical light fixtures. - Embassy Suites by Hilton Richmond (Richmond)
An indoor swimming pool with clear blue water, surrounded by lounge chairs and potted plants. - Embassy Suites by Hilton Richmond (Richmond)
Located close to Lewis Ginter Botanical Garden, Embassy Suites by Hilton Richmond provides a free breakfast buffet, a free daily manager's reception, and shopping on site. Be sure to enjoy breakfast and dinner along with international cuisine and happy hour at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 2 Room Suite-1 King Bed-Sofabed

A hotel room with a bed, bedside table, lamp, and a mirror. There is a door leading to a bathroom and a hallway.

2 Room Suite-1 King Bed-Sofabed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for 2 Room Suite - 2 Queen Beds - Sofabed

A hotel room with two beds, a nightstand with a lamp, a chair, and framed artwork on the wall.

2 Room Suite - 2 Queen Beds - Sofabed

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 1 KING 1BDRM MOBILITY ACCESS W/ TUB NO SMOK

A hotel room with a bed, two bedside tables with lamps, a dresser, a large window with curtains, and framed pictures on the wall.

1 KING 1BDRM MOBILITY ACCESS W/ TUB NO SMOK

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Shower

A modern hotel room with a wooden floor, a dark blue sofa with orange and white cushions, a flat-screen TV mounted on the wall, a desk with a chair, and a small table.

Suite, 1 King Bed, Shower

7.8 out of 10
Good
(77 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, desk, chair, and a mirror.

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

A wheelchair-accessible shower area with grab bars, a showerhead, and a towel rack.

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Corner Suite, 1 King Bed, Shower

A modern hotel room with a dining area, a sofa, a TV, and a kitchenette.

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a chair, and a dining area.

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

A wheelchair-accessible shower area with grab bars, a showerhead, and a towel rack.

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Capital Suite, 1 King Bed, Shower

A modern living room with a sofa, a coffee table, a dining area with chairs and a table, a television, and a bookshelf.

Capital Suite, 1 King Bed, Shower

  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds (3 Rooms)

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a desk with a chair, and a window with sheer curtains.

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Bathtub

A modern hotel room with a wooden floor, a dark blue sofa with orange and white cushions, a flat-screen TV mounted on the wall, a desk with a chair, and a small table.

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(45 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Richmond, Embassy Suites by Hilton Richmond is in the business district and near a train station. Science Museum of Virginia and Virginia Museum of Fine Arts are cultural highlights, and some of the area's popular attractions include Lewis Ginter Botanical Garden and Kings Dominion. Children's Museum of Richmond and Black History Museum are two other places to visit that come recommended. Visit our Richmond travel guide
Map
2925 Emerywood Pkwy, Richmond, VA, 23294

What's nearby

  • A modern building with a glass facade and a covered entrance area.
    Virginia Museum of Fine Arts
    13 min drive - 6.4 miles
  • A building with a tower, a sign reading "Greater Richmond Convention Center," and a street intersection with traffic lights.
    Greater Richmond Convention Center
    14 min drive - 8.5 miles
  • A roller coaster at an amusement park with a 'Welcome' sign and a crowd of people.
    Kings Dominion
    34 min drive - 24.3 miles
  • Bowlero Richmond
    2 min drive - 1.1 miles
  • Colonial Shooting Academy
    4 min drive - 1.7 miles

Getting around

  • Richmond Staples Mill Road Station
    4 min drive
  • Richmond Intl. Airport (RIC)
    22 min drive

Restaurants

  • Joen Korean Restaurant
    3 min drive
  • McDonald's
    6 min walk
  • Golden Unicorn
    6 min walk
  • Taco Bell
    10 min walk
  • Denny's
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Embassy Suites by Hilton Richmond have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Embassy Suites by Hilton Richmond pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10.00 per night.

What time is check-in at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 AM–6:00 AM for a fee.

What time is check-out at Embassy Suites by Hilton Richmond?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton Richmond located?

Situated in the business district, this hotel is within 6 mi (10 km) of Lewis Ginter Botanical Garden, Children's Museum of Richmond, and Science Museum of Virginia. Virginia Museum of Fine Arts and Black History Museum are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites by Hilton Richmond Reviews

7.2

Good

7.6

Cleanliness

7.2

Amenities

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 410 out of 1001 reviews
Rating 8 - Good. 171 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 126 out of 1001 reviews
Rating 2 - Terrible. 141 out of 1001 reviews

Reviews

Verified review

6/10 Okay

Michele

Liked: Staff & service, amenities, property conditions & facilities
Staff was nice and breakfast was good
Stayed 2 nights in May 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel amazing staff very helpful. Great location to All activities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
The room was very clean. The staff was nice and the amenities are worth your while. Only issue was the air conditioning. Couldn’t accurately adjust the temperature in the room. May be because of the age of the hotel and the hot weather during my stay. Other than that it was excellent!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quite. Great Breakfast as usual.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing!!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Eladio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Breakfast was delicious. Clean facility.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Carmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean breakfast was good enjoyed the social hour
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, food was great. Bathroom was small
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Tramiekiya

Liked: Cleanliness, staff & service, amenities
The hotel need some updates. Our bathroom door was broken. The breakfast and happy hour was great!!! Also the rooms are spacious
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities
The staff was very helpful. The people during breakfast time were amazing
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Stephanie

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We’ve been coming to this hotel for many years as we pass through to stay in South Carolina. In the beginning, it was absolutely wonderful but recently our last stay we noticed that the upkeep the hotel just isn’t there like it used to be. Still the same wonderful Staff and breakfast is excellent, but you could tell that the property maintenance isn’t being kept. Missing bulbs in breakfast area , paint peeling off walls. Water spots and ceiling was leaking when checking in.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Anne

Clean and bright and welcoming. Very friendly staff. Great area for socializing and cocktails. Been coming back for 30 years
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful the staff was friendly understanding and welcoming. If the prices was lil cheaper I think I’ll visit much more often. But this is definitely one of those you go to when you have time to enjoy relax and get a drink.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kimatha

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were really spacious and updated. The breakfast was great and available early. Room service was very good and reasonably priced
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Great staff, friendly and professional. Excellent breakfast. Quiet nights. Good deal.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable in the bar with great service. The menu options were great and food delicious.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Sara

Liked: Staff & service, amenities
Breakfast was great. Evening "happy hour" (snacks/drinks) was great. Pool was very cloudy and made me question the cleanliness. Good location. Rooms are spacious with lots of lighting options. Bathroom is a bit small.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

glenn

Liked: Cleanliness, staff & service
Nice breakfast.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Staff. was great
Stayed 1 night in Jan 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but goodnshape. Staff was very nice
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Keona

Disliked: Amenities
Limited happy hour snacks, nobody to monitor area and someone put their hands in the bowl. Drinks were amazing. Breakfast was great! Pool was not clean, someone vomited in the pool and it was NOT shut down and drained or noted on the doors to enter pool. Overall the hotel could use some updating.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, and our stay was excellent! We enjoyed going down for the manager cocktail hour for a free drink! It was nice & relaxing.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food options, happy hour and our room was nice.
Stayed 3 nights in Apr 2025