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Courtyard by Marriott Richmond West

Property class: 3

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Photo gallery for Courtyard by Marriott Richmond West

A hotel lobby with seating areas, a bar, and a television screen. - Courtyard by Marriott Richmond West (Richmond)
A modern reception area with a digital display on a wall, a reception desk, and a decorative plant. - Courtyard by Marriott Richmond West (Richmond)
A vending area with multiple beverage dispensers and snack shelves. - Courtyard by Marriott Richmond West (Richmond)
A reception area with two wooden reception desks, a red accent wall, a television, and a snack vending machine. - Courtyard by Marriott Richmond West (Richmond)
A hotel lobby with a sectional sofa, a wooden coffee table, a blue armchair, and a small table with a lamp. - Courtyard by Marriott Richmond West (Richmond)
Located close to University of Richmond, Courtyard by Marriott Richmond West provides a grocery/convenience store, a coffee shop/cafe, and a library. The on-site American cuisine bistro, The Bistro, offers breakfast, dinner, and light fare. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a red sofa, a wooden table, and a TV.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a red sofa, a wooden table, and a TV.

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a large bed, a red sofa, a wooden table, and a TV.

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

A hotel room with a large bed, a red sofa, a wooden table, and a TV.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk with a television, a lamp, and a chair.

Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with two beds, a desk with a television, a lamp, and a chair.

Room, 2 Double Beds, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Hearing Accessible (Roll-in Shower)

A hotel room with two beds, a desk with a television, a lamp, and a chair.

Room, 2 Double Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, a chair, and a television.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

Living area

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a kitchenette, a desk with a computer and lamp, a chair, and a small refrigerator.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Hearing Accessible (Mobility Accessible with Bathtub)

Living area

Suite, 1 Bedroom, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Richmond, Courtyard by Marriott Richmond West is in a shopping district. Virginia Museum of Fine Arts and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Carytown and Short Pump Town Center. Looking to enjoy an event or a game? See what's going on at Richmond Raceway, or consider Allianz Amphitheater at Riverfront for a night out. Visit our Richmond travel guide
Map
6400 W Broad St, Richmond, VA, 23230

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    14 min drive - 9.8 miles
  • Bowlero Richmond
    5 min walk - 0.3 miles
  • Colonial Shooting Academy
    6 min walk - 0.4 miles
  • Markel Building
    4 min drive - 1.3 miles
  • Libbie Mill Dog Park
    4 min drive - 1.3 miles

Getting around

  • Richmond Staples Mill Road Station
    6 min drive
  • Richmond Intl. Airport (RIC)
    21 min drive

Restaurants

  • Taco Bell
    13 min walk
  • McDonald's
    2 min drive
  • Golden Unicorn
    19 min walk
  • Sonic Drive-In
    13 min walk
  • Mission BBQ
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Library

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1994
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 20 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Courtyard by Marriott Richmond West pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per accommodation, per day. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Courtyard by Marriott Richmond West?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Courtyard by Marriott Richmond West?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Courtyard by Marriott Richmond West located?

Situated in a shopping district, this hotel is 2.1 mi (3.3 km) from University of Richmond and within 6 mi (10 km) of Carytown and Virginia Museum of Fine Arts. Virginia Commonwealth University and Richmond Raceway are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Courtyard by Marriott Richmond West Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 450 out of 879 reviews
Rating 8 - Good. 272 out of 879 reviews
Rating 6 - Okay. 99 out of 879 reviews
Rating 4 - Poor. 42 out of 879 reviews
Rating 2 - Terrible. 16 out of 879 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a comfortable stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet and the staff were professional and courteous. I did not get to use the bar or the morning breakfast, but the cookies for snacking and the hot water for tea was very nice.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was why I chose it, but besides convenience it was clean and comfortable.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of the staff and a secure feeling.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff efficient and friendly.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff all around. Room was clean, temperature control was good. Nice hotel at this price point to stay at!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub didn’t drain that well but bed was very comfy and everything was clean!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Excellent property Nice amenities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
The hotel was clean and was close to everything Richmond had to offer
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable hotel. Decor is not the most up-to-date, but I liked the room layout. Staff were friendly and professional. On the night I stayed, the restaurant/bar area was wildly understaffed, leading to delays, but the one heroic employee doing all the jobs really made every effort. Housekeeping staff came tapping on a bunch of doors including mine at about 9:30 am--checkout is not until noon, and I'm not sure why in the age of computerized key cards, they wouldn't have a real-time list of who has checked out. Not a huge disruption, but it was weird.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Parking free
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is wonderful and very helpful and kind. The property itself is run down and the rooms need to be updated. The pull out couch in our room was pretty old and dirty looking.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean staff was friendly but you should offer a complimentary breakfast most places offer a breakfast you have to pay for everything at your establishment
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The STAFF in the restaurant was EXCEPTIONAL!!!
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Clean room. Staff indifferent about service. Breakfast not included. Can be a long walk to the elevator. An okay stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great staff and clean room
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
very friendly staff. clean facilities.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and spacious suite, always friendly staff
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, friendly staff.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in all respects. Staff and property are fantastic..we had a wonderful experience.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Very clean excellent service i very much enjoy the stay and safe environment
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, comfortable beds, courteous front desk staff and very friendly . As a titanium Elite, I can confidently say the front desk staff was one of the best compared to other Bonvoy hotels. I love the complementary water. Overall 5 star stay !!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and pet friendly situation made our trip work great!
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service
staff at check in counter was very personable and helpful.
Stayed 2 nights in Oct 2025