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Courtyard by Marriott Richmond Northwest

3.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Courtyard by Marriott Richmond Northwest

View from property
Property amenity
Laptop workspace, blackout drapes, iron/ironing board
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Parking included
  • Laundry

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About the neighborhood

Map
3950 Westerre Pkwy, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 5 min drive - 3.0 miles
  • Henrico Doctors' Hospital - 8 min drive - 4.6 miles
  • Lewis Ginter Botanical Garden - 11 min drive - 7.2 miles
  • University of Richmond - 12 min drive - 7.1 miles
  • Virginia Commonwealth University - 16 min drive - 11.3 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬12 min walk
  • ‪Noodles & Company - ‬16 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Silver Diner - ‬12 min walk
  • ‪The Beach House - ‬16 min walk

About this property

Courtyard by Marriott Richmond Northwest

Hotel near Short Pump Town Center
Consider a stay at Courtyard by Marriott Richmond Northwest and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site American cuisine bistro, The Bistro, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking and extended parking
  • Express check-out, free newspapers, and a 24-hour front desk
  • Smoke-free premises, an elevator, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 154 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and on-request microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,927 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 22 2024 to August 22 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Northwest Hotel Richmond
Courtyard Marriott Northwest Richmond
Courtyard Marriott Richmond Northwest
Courtyard Northwest
Courtyard Northwest Richmond
Courtyard Richmond Marriott
Courtyard Richmond Northwest
Marriott Richmond Northwest
Courtyard Marriott Richmond Northwest Hotel
Richmond Courtyard Marriott
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard by Marriott Richmond Northwest Hotel
Courtyard by Marriott Richmond Northwest Richmond
Courtyard by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

Does Courtyard by Marriott Richmond Northwest have a pool?

Yes, this property has an outdoor pool.

Is Courtyard by Marriott Richmond Northwest pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Courtyard by Marriott Richmond Northwest?

Self parking and extended parking are free at this property.

What time is check-in at Courtyard by Marriott Richmond Northwest?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Courtyard by Marriott Richmond Northwest?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Courtyard by Marriott Richmond Northwest located?

Situated near the airport, this hotel is 2.4 mi (3.9 km) from Elk's Lodge and 3.1 mi (4.9 km) from Short Pump Town Center. Regency Square Mall and Henrico Doctors' Hospital are also within 6 mi (10 km).

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Courtyard by Marriott Richmond Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 763 reviews
Rating 8 - Good. 212 out of 763 reviews
Rating 6 - Okay. 70 out of 763 reviews
Rating 4 - Poor. 25 out of 763 reviews
Rating 2 - Terrible. 28 out of 763 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with nice staff
Stayed 1 night in Apr 2025

10/10 Excellent

Legacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place in general i always come here for the most part the people are so kind and helpful and very friendly..
Stayed 6 nights in May 2025

8/10 Good

Tony

Disliked: Staff & service
The rooms were great..Just the lobby was messy and under construction…It will be great when they finish..
Stayed 1 night in Apr 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Quick easy check in process.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely lovely.
Stayed 1 night in Jan 2025

10/10 Excellent

Rukmaiah

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel
Stayed 1 night in Jan 2025

2/10 Terrible

anastasia

Liked: Staff & service
Disliked: Cleanliness
Air conditioner did not work in room. Front lobby and hall under construction but no one told us ahead of time.
Stayed 1 night in Apr 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bloodstain on the comforter is unacceptable. Then not cleaning the room when asked. Finally, after 6:30, staff stripped the bed and left the bed unmade with sheets folded on top. We didn’t know that ongoing construction was happening in the breakfast area, so no breakfast. Add the dog barking next door, and our stay was terrible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!!
Stayed 5 nights in Oct 2024

8/10 Good

Sean Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean would stay there again.
Stayed 2 nights in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. I add on breakest which was very good selection.
Stayed 1 night in Oct 2024

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Sep 2024

6/10 Okay

Barbara Ann Cabrey

Nice hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. The beds were very comfortable and it was quiet. Would stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed my stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel & clean!
Stayed 1 night in Jan 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay if you want to break up a long trip along 95! Friendly staff and a nice breakfast.

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service! Bonnie and Ms Ferguson were exceptional!
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very typical Courtyard property. Very clean and great service. Perfect for a brief overnight trip.
Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel to break up our trip down to NC!
Stayed 1 night in Sep 2022

6/10 Okay

Terrence

Liked: Staff & service
It was under renovation
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Good night's sleep. Would stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verulean and quiet.
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Liked: Staff & service
Everything was fine. Nothing remarkable or bad. An average stay - nothing more, nothing less.
Stayed 2 nights in Sep 2024