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Comfort Suites

2.5 star property
Hotel in Richmond with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Suites

Exterior
Exterior
Reception
Front of property
Lobby
Comfort Suites is in the shopping district, offering free daily breakfast and attentive staff service. Relax in the indoor pool or stay fit in the gym. Enjoy WiFi, laundry facilities, and lobby coffee for a comfortable, extended stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Fan
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Fan
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(60 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Fan
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Fan
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
421 Commerce Road, Richmond, IN, 47374

What's nearby

  • Richmond Mall - 3 min drive - 1.6 miles
  • Glenn Miller Park - 5 min drive - 2.4 miles
  • Hayes Arboretum - 6 min drive - 2.0 miles
  • Earlham College - 10 min drive - 5.9 miles
  • Wayne County Fairgrounds - 17 min drive - 8.3 miles

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Culver's - ‬2 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Comfort Suites

Hotel in a shopping district
A free breakfast buffet, laundry facilities, and a gym are just a few of the amenities provided at Comfort Suites. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Coffee/tea in the lobby, a 24-hour front desk, and a vending machine
  • Smoke-free premises
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 80 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with free toiletries and hair dryers
  • 55-inch flat-screen TVs with streaming services and premium channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Similar properties

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars) | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

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  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Property Registration Number in484

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Frequently asked questions

Does Comfort Suites have a pool?

Yes, this property has an indoor pool.

Is Comfort Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Comfort Suites?

Self parking is free at this property.

What time is check-in at Comfort Suites?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites?

Check-out is at 11:00 AM.

Where is Comfort Suites located?

Situated in the historical district, this hotel is within 2 mi (3 km) of Old National Road Welcome Center, Richmond Mall, and Hayes Arboretum. Glenn Miller Park and Rose Garden are also within 3 mi (5 km).

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Reviews

Comfort Suites Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 494 out of 625 reviews
Rating 8 - Good. 80 out of 625 reviews
Rating 6 - Okay. 26 out of 625 reviews
Rating 4 - Poor. 13 out of 625 reviews
Rating 2 - Terrible. 12 out of 625 reviews

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, comfortable beds, good coffee in the morning. What more could you ask?
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and courteous it was clean and comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great price!
Stayed 1 night in Jul 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice and clean. Staff excellent on check-in and helpful when asked.
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Very accommodating. Lovely hotel. Would stay again. Enjoyed the fire tables.
Stayed 4 nights in Aug 2025

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Check-in took a long time but Michelle stepped in and got us taken care of!
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

8/10 Good

TIM

Liked: Cleanliness, staff & service, property conditions & facilities
The one complaint have is that they have music cranked up at the elevators on every floor all day and night. You can clearly hear the music in your room when trying to sleep. This must be addressed. Only get a room if you can get one on the far ends of the hallway.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice property
Stayed 1 night in May 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Clean. Friendly staff! Plenty of food options.
Stayed 1 night in Jul 2025

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Close for dinner options, just off highway
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel I’ve stayed at in a very long time. I will be staying here every time I come through the Richmond area!
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa M

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second time staying here. First time was right after they opened in 2023. Hotel is nice. Staff is great. While it is in an area with some rundown buildings, the parking lot is clean and safe.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexa J

Liked: Cleanliness, staff & service, property conditions & facilities
This was very convenient to for access to Springfield Franconia Metro and Springfield Mall had lots of dining options - very busy on a weekend night.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stephen, who was working the front desk, was very helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Comfortable and clean!
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Spacious, clean room. Great vlaue.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. The young lady who checked us in and out was very pleasant. The guy working the front desk later was very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry nice. Great value!
Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Staff & service, property conditions & facilities, room comfort

Good value

Newer very spacious room. Not completely clean though.
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely appointed rooms. New look and feel.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Ohio State

Fabulous hotel. Staff were super accommodating and attentive. Breakfast was fantastic.
Stayed 2 nights in Feb 2025

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