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Candlewood Suites Glen Allen-Short Pump by IHG

2.5 star property
Travelers stay connected and comfortable at this Richmond hotel where 24-hour fitness facilities and convenient snacks complement outdoor relaxation spaces

Choose dates to view prices

Photo gallery for Candlewood Suites Glen Allen-Short Pump by IHG

Exterior - Candlewood Suites Glen Allen-Short Pump by IHG (Glen Allen)
Property amenity - Candlewood Suites Glen Allen-Short Pump by IHG (Glen Allen)
Desk, laptop workspace, blackout drapes, iron/ironing board - Candlewood Suites Glen Allen-Short Pump by IHG (Glen Allen)
Full-size fridge, microwave, stovetop, dishwasher - Candlewood Suites Glen Allen-Short Pump by IHG (Glen Allen)
Full-size fridge, microwave, stovetop, dishwasher - Candlewood Suites Glen Allen-Short Pump by IHG (Glen Allen)
Located near Short Pump Town Center, Candlewood Suites Richmond-West offers practical comforts for travelers. Guests appreciate the helpful staff, 24-hour gym, convenient bar/deli, dry cleaning services, free in-room WiFi, and outdoor furniture for relaxing after exploring.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.4 out of 10
Very good
(13 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Bed Type Assigned at Check-In)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite (Bed Type Assigned at Check-In)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(49 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Glen Allen, Candlewood Suites Glen Allen-Short Pump by IHG is in the business district. Travelers eager for a bit of culture can stop by The National, while those who have shopping on the agenda may want to visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's happening at Robins Center or Arthur Ashe Athletic Center. Visit our Glen Allen travel guide
Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060

What's nearby

  • Richmond_ShortPumpTownCenter_6083667_05
    Short Pump Town Center
    2 min drive - 1.3 miles
  • Game of checkers anyone
    University of Richmond
    10 min drive - 7.6 miles
  • G5KT01 Egyptian building historic college Richmond Virginia
    Virginia Commonwealth University
    13 min drive - 13.2 miles
  • Richmond_GreaterRichmondConventionCenter_6083623_05
    Greater Richmond Convention Center
    15 min drive - 14.4 miles
  • Richmond_KingsDominion_6083631_06
    Kings Dominion
    23 min drive - 27.6 miles

Getting around

  • Richmond Staples Mill Road Station
    15 min drive
  • Richmond Intl. Airport (RIC)
    27 min drive

Restaurants

  • Wawa
    15 min walk
  • McDonald's
    10 min walk
  • Cook Out
    15 min walk
  • Starbucks
    10 min walk
  • Taco Bell
    17 min walk

About this property

Candlewood Suites Glen Allen-Short Pump by IHG

Hotel near Short Pump Town Center
You can look forward to a grocery/convenience store, laundry facilities, and a 24-hour gym at Candlewood Suites Glen Allen-Short Pump by IHG. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, a TV in the lobby, and a 24-hour front desk
  • Smoke-free premises, an elevator, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 122 rooms offer comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate dining areas. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate dining areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen

Frequently asked questions

Is Candlewood Suites Glen Allen-Short Pump by IHG pet-friendly?

Yes, this property allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Glen Allen-Short Pump by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Glen Allen-Short Pump by IHG?

Check-out is at noon.

Where is Candlewood Suites Glen Allen-Short Pump by IHG located?

Situated in the business district, this hotel is 1.4 mi (2.2 km) from Short Pump Town Center and 2.7 mi (4.4 km) from Elk's Lodge. Sheltering Arms Institute and Bowlero West End are also within 6 mi (10 km).

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Reviews

Candlewood Suites Glen Allen-Short Pump by IHG Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 457 out of 746 reviews
Rating 8 - Good. 170 out of 746 reviews
Rating 6 - Okay. 67 out of 746 reviews
Rating 4 - Poor. 31 out of 746 reviews
Rating 2 - Terrible. 21 out of 746 reviews

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean & well stocked. The staff was friendly & courteous. I will stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
The staff seemed very courteous. The room were clean.
Stayed 1 night in Dec 2025

8/10 Good

Jacqueline

Liked: Staff & service, property conditions & facilities, room comfort
Our stay was awesome. Nice and clean. Staff was pleasant and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Stay

It was a great stay and we were very comfortable with the room!
Stayed 1 night in Jun 2025

6/10 Okay

laurel

Liked: Cleanliness, staff & service
Disliked: Amenities
There was no hand soap in the bathroom other than what was in the shower. bed was extremely comfortable room was large and spacious.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check clerk was friendly and knowledgeable. The room was clean and comfortable. The TV remote did not have a back to keep the batteries in. There was no soap in the container in the bath.
Stayed 1 night in Nov 2025

8/10 Good

Theresa

Liked: Amenities
Staff was very helpful and accommodating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Valerie A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout. Kitchen very user friendly. Staff helpful and kind. Would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome. Room was clean. Plenty of parking on site and stores nearby.
Stayed 2 nights in Jul 2025

8/10 Good

Jeniece Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Asst. manager Aerie was extremely friendly, upbeat, and helpful! Location was convenient to restaurants and shopping.
Stayed 6 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy
Stayed 1 night in May 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here, very welcoming staff, clean, located in a great area.
Stayed 1 night in Jul 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean and spacious…had to extend stay for one more night and they were very accommodating
Stayed 2 nights in Apr 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was great with wonderful service. One less star because shower pressure was low and water didn’t get hot, just warm.
Stayed 1 night in Jul 2025

10/10 Excellent

Shirley

Liked: Cleanliness, property conditions & facilities
Room was clean, kitchen had all needed items for our comfort
Stayed 3 nights in May 2025

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great l ocation
Stayed 9 nights in Dec 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, very nice rooms, located in great area.
Stayed 1 night in May 2024

10/10 Excellent

Scherrelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable stay. Excellent dining options in the area.
Stayed 14 nights in Jun 2024

10/10 Excellent

Claire

Good roadside hotel

Great hotel off of i95 for people bringing pets. Quiet and safe.
Stayed 1 night in Dec 2024

8/10 Good

Wagner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Near (walking distance) from everything Grocery stores, shopping, lunch/dinner etc
Stayed 3 nights in Mar 2025

10/10 Excellent

Scherrelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful and quiet stay!
Stayed 8 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed
Stayed 1 night in Mar 2025

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service.
Stayed 1 night in Nov 2023

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quiet and comfortable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, comfortable, clean room and super friendly staff.