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Candlewood Suites Glen Allen-Short Pump by IHG

2.5 star property
Hotel with free parking, near Short Pump Town Center

Choose dates to view prices

Photo gallery for Candlewood Suites Glen Allen-Short Pump by IHG

Enjoy al fresco dining and social gatherings in this patio area with a grill and seating for relaxation.
Enjoy meals in this kitchen with a dining space featuring a table and chair, microwave, refrigerator, and dishwasher.
Relax in a stylish room with a large bed, flat-screen TV, and a bedside table with a lamp.
Effortlessly cook and entertain in this well-equipped kitchen with appliances and ample counter space.
Stylish building with a brick facade and flat roof, featuring multiple windows and a parking lot.

Popular amenities

  • Kitchen
  • Laundry
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Kitchen

8.4 out of 10
Very good
(13 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen (Bed Type Assigned at Check-In)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, Kitchen (Bed Type Assigned at Check-In)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 2 min drive - 1.3 miles
  • Henrico Doctors' Hospital - 7 min drive - 5.7 miles
  • University of Richmond - 11 min drive - 7.6 miles
  • Lewis Ginter Botanical Garden - 13 min drive - 9.2 miles
  • Virginia Commonwealth University - 16 min drive - 13.2 miles

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Cookout - ‬15 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Burger King - ‬17 min walk

About this property

Candlewood Suites Glen Allen-Short Pump by IHG

Hotel near Short Pump Town Center
You can look forward to a grocery/convenience store, laundry facilities, and a 24-hour gym at Candlewood Suites Glen Allen-Short Pump by IHG. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, a front-desk safe, and coffee/tea in the lobby
  • Outdoor furniture, a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 122 rooms offer comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate dining areas. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate dining areas, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen

Frequently asked questions

Is Candlewood Suites Glen Allen-Short Pump by IHG pet-friendly?

Yes, this property allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Candlewood Suites Glen Allen-Short Pump by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites Glen Allen-Short Pump by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Glen Allen-Short Pump by IHG?

Check-out is at noon.

Where is Candlewood Suites Glen Allen-Short Pump by IHG located?

Situated in the business district, this hotel is 1.4 mi (2.2 km) from Short Pump Town Center and 2.7 mi (4.4 km) from Elk's Lodge. Sheltering Arms Institute and Virginia Hospital & Health are also within 6 mi (10 km).

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Candlewood Suites Glen Allen-Short Pump by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 423 out of 691 reviews
Rating 8 - Good. 161 out of 691 reviews
Rating 6 - Okay. 61 out of 691 reviews
Rating 4 - Poor. 27 out of 691 reviews
Rating 2 - Terrible. 19 out of 691 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times and they have always been great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout. Kitchen very user friendly. Staff helpful and kind. Would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this stay is amazing! I will definitely be coming back! The atmosphere and vibes made it feel more like home! Thank You!
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome. Room was clean. Plenty of parking on site and stores nearby.
Stayed 2 nights in Jul 2025

8/10 Good

Theresa

Liked: Amenities
Staff was very helpful and accommodating.
Stayed 3 nights in Jun 2025

8/10 Good

Jeniece Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Asst. manager Aerie was extremely friendly, upbeat, and helpful! Location was convenient to restaurants and shopping.
Stayed 6 nights in Jul 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient spot north of Richmond.
Stayed 1 night in Jun 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Was what I needed while I was in the area.
Stayed 2 nights in May 2025

10/10 Excellent

Tamiya

Liked: Staff & service
Great staff
Stayed 1 night in May 2025

8/10 Good

Candy

Unfortunately we arrived at the wrong property on first try. Please be very clear that there are 2 properties in the area and send the correct address ☹️
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Shirley

Liked: Cleanliness, property conditions & facilities
Room was clean, kitchen had all needed items for our comfort
Stayed 3 nights in May 2025

10/10 Excellent

Andre

Liked: Cleanliness
Good for a few days stay
Stayed 1 night in Mar 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean and spacious…had to extend stay for one more night and they were very accommodating
Stayed 2 nights in Apr 2025

4/10 Poor

Jacqueline

Disliked: Cleanliness, property conditions & facilities
The hotel is in dire need of an upgrade in the rooms, kitchen and bathrooms. I had stains on the countertop in my kitchen and the air conditioning unit was leaking. My room door latch would not work and the door coming in the the parking lot on the 1st floor was always open meaning anyone could walk into the hotel unnoticed The exercise machines did not work. Basically the hotel is in desperate need of renovations
Stayed 5 nights in Jul 2025

10/10 Excellent

Meredith

Liked: Amenities
Easy and quick
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great l ocation
Stayed 9 nights in Dec 2024

10/10 Excellent

Claire

Good roadside hotel

Great hotel off of i95 for people bringing pets. Quiet and safe.
Stayed 1 night in Dec 2024

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Property conditions & facilities
This property needs to be refurbished. It is old and stained in some areas. The cabinets and furniture need to be replaced.
Stayed 1 night in Apr 2025

8/10 Good

MICHAEL

Liked: Staff & service, amenities, property conditions & facilities
Nice room. Floors were dirty and scuffed up. Papertowel dispenser installed backwards.
Stayed 3 nights in May 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, no complaints. I would definitely stay here again and would definitely recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here, very welcoming staff, clean, located in a great area.
Stayed 1 night in Jul 2024