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Candlewood Suites Richmond - West Broad by IHG

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond - West Broad by IHG

1 bedroom, desk, laptop workspace, blackout drapes
Full-size fridge, microwave, stovetop, dishwasher
BBQ/picnic area
Exterior
Property amenity
Candlewood Suites Richmond - West Broad welcomes guests with a warm atmosphere in Richmond's business district. Maintain your fitness routine at the gym, find peace in the garden, or gather around the barbecue grills for fresh air and grilled favorites.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 1 King Bed

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Room amenity

Suite, 1 Bedroom (1 King Bed)

8.6 out of 10
Excellent
(60 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite (Room Type Assigned at Check-In)

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite (Room Type Assigned at Check-In)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Room amenity

Suite, 1 Bedroom (2 Queen Beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Room amenity

Suite, 1 Bedroom, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Map
2100 Dickens Rd, Richmond, VA, 23230

What's nearby

  • Henrico Doctors' Hospital - 3 min drive - 2.0 miles
  • University of Richmond - 5 min drive - 1.9 miles
  • Lewis Ginter Botanical Garden - 6 min drive - 3.5 miles
  • Carytown - 7 min drive - 6.2 miles
  • Virginia Commonwealth University - 9 min drive - 7.0 miles

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Plaza Azteca - ‬7 min walk
  • ‪Roots Natural Kitchen - ‬2 min walk
  • ‪Denny's - ‬2 min walk
  • ‪The Answer Brewpub - ‬17 min walk

About this property

Candlewood Suites Richmond - West Broad by IHG

Hotel near Virginia Commonwealth University
You can look forward to a garden, laundry facilities, and a gym at Candlewood Suites Richmond - West Broad by IHG. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, a TV in the lobby, and barbecue grills
  • Smoke-free premises, coffee/tea in the lobby, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms boast comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond West Broad by IHG
Candlewood Suites Richmond West Broad an IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Richmond
Candlewood Suites Richmond - West Broad by IHG Hotel Richmond

Frequently asked questions

Is Candlewood Suites Richmond - West Broad by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Candlewood Suites Richmond - West Broad by IHG?

Self parking and extended parking are free at this property.

What time is check-in at Candlewood Suites Richmond - West Broad by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Richmond - West Broad by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Richmond - West Broad by IHG located?

Situated in the business district, this hotel is within 3 mi (5 km) of Shops at Willow Lawn, Henrico Doctors' Hospital, and University of Richmond. Robins Center and Country Club of Virginia are also within 3 mi (5 km).

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Candlewood Suites Richmond - West Broad by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 500 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 8 nights, room was clean upon arrival. Staff were very friendly and welcoming. There's even an outdoor lounge area to just relax or do grilling. Would definitely recommend
Stayed 8 nights in Oct 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The location was great - very close to lots of fun sites in Richmond. Our room was a bit musty and the furniture was outdated, but the space was large and a good value for the area. The bathroom was clean and had plenty of hot water. We were satisfied with our stay.
Stayed 1 night in Sep 2025

4/10 Poor

Jolanda

Disliked: Cleanliness, amenities, property conditions & facilities
Hallways and room smelled of smoke.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Location and room size.
Stayed 2 nights in Jul 2025

6/10 Okay

vanessa

Check in was pretty smooth after having my card charged the morning of my check in for a pay at property rate and not able to check in before 3 pm to a room that was clearly not used for some time. The dirt on the floor was that of a floor that had not been cleaned for some time
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Scott’s addition.
Stayed 1 night in Apr 2025

4/10 Poor

Jose

The place wasn’t clean, but location was convenient to us and easy parking.
Stayed 3 nights in May 2025

10/10 Excellent

Henrietta

Liked: Amenities
Plenty of room
Stayed 1 night in May 2025

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Did the job, TV didn’t work and funky smell in the room
Stayed 1 night in Aug 2025

4/10 Poor

VICTORIA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom had tile broken. Hallways had trash in them. Room temp kept going back to 63 after it was set to 73
Stayed 2 nights in Aug 2025

10/10 Excellent

Thelanious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

Stay was very nice. Quiet, clean, and service was excellent. No concerns at all.
Stayed 1 night in Mar 2025

10/10 Excellent

Luther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay while in Richmond!

Great location, very clean and awesome staff.
Stayed 1 night in Nov 2023

6/10 Okay

Debra

Liked: Cleanliness, staff & service, amenities
Very clean, well stocked kitchen. Wash cloths were missing, mattress had permanent dips in each side, so not very comfortable, there was a knocking noise each night for which we couldn't determine the source, and people outside smoking pot which wafted into my room through the AC unit.
Stayed 3 nights in May 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and pet friendly
Stayed 1 night in Apr 2024

8/10 Good

Aster

Liked: Cleanliness, staff & service, property conditions & facilities
i was only 4 hours
Stayed 1 night in May 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities
Very clean and staff was very helpful and courteous, Will stay again!
Stayed 1 night in Nov 2023

4/10 Poor

Arminta

Disliked: Amenities
The pillowcases on the bed has a foot odor to it. The wash rags and towels were not stocked properly and glasses had oil stains
Stayed 1 night in Jun 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice property. My couch and chair in my room needed to be replaced.
Stayed 1 night in Mar 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
We have stayed here many times over the years. It's just a good mid priced hotel in the middle of all the places we like to shop and eat. Austin at the front desk has been there a long time and is always very kind and provides excellent customer service.
Stayed 1 night in Nov 2024

2/10 Terrible

Arminta

Pictures are much different that the property
Stayed 2 nights in Jan 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room with new appliances, great stay!
Stayed 1 night in Feb 2024

6/10 Okay

Tammy

Liked: Staff & service
Comfortable beds and welcoming staff but lacking in cleanliness and some services.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, affordable, clean, friendly. Recommended! We’d stay there again easily.

4/10 Poor

Darryl

Disliked: Amenities
I was charged a $50 deposit that was never mentioned in the details on the listing. I also never received my deposit back. Also there was little to no toilet paper in my bathroom.
Stayed 1 night in Jun 2025

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