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Candlewood Suites Richmond - West Broad by IHG

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond - West Broad by IHG

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby sitting area
49-inch flat-screen TV with cable channels, TV
Full-size fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Room amenity

Suite, 1 Bedroom (1 King Bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Room amenity

Suite, 1 Bedroom, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Room amenity

Suite, 1 Bedroom (2 Queen Beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (Room Type Assigned at Check-In)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite (Room Type Assigned at Check-In)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
2100 Dickens Rd, Richmond, VA, 23230

What's nearby

  • Henrico Doctors' Hospital - 3 min drive - 2.0 miles
  • University of Richmond - 5 min drive - 1.9 miles
  • Lewis Ginter Botanical Garden - 6 min drive - 3.5 miles
  • Carytown - 7 min drive - 6.2 miles
  • Virginia Commonwealth University - 9 min drive - 7.0 miles

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Olive Garden - ‬19 min walk
  • ‪Denny's - ‬1 min walk

About this property

Candlewood Suites Richmond - West Broad by IHG

Hotel near Virginia Commonwealth University
You can look forward to a garden, laundry facilities, and a gym at Candlewood Suites Richmond - West Broad by IHG. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, an elevator, and a TV in the lobby
  • A front-desk safe, a 24-hour front desk, and barbecue grills
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms boast comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond West Broad by IHG
Candlewood Suites Richmond West Broad an IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Richmond
Candlewood Suites Richmond - West Broad by IHG Hotel Richmond

Frequently asked questions

Is Candlewood Suites Richmond - West Broad by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much is parking at Candlewood Suites Richmond - West Broad by IHG?

Self parking and extended parking are free at this property.

What time is check-in at Candlewood Suites Richmond - West Broad by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Richmond - West Broad by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Richmond - West Broad by IHG located?

Situated in the business district, this hotel is 1.1 mi (1.7 km) from Bon Secours Heart Institute at Reynolds Crossing and within 3 mi (5 km) of Shops at Willow Lawn and Henrico Doctors' Hospital. University of Richmond and Robins Center are also within 3 mi (5 km).

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Candlewood Suites Richmond - West Broad by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 475 out of 937 reviews
Rating 8 - Good. 249 out of 937 reviews
Rating 6 - Okay. 88 out of 937 reviews
Rating 4 - Poor. 63 out of 937 reviews
Rating 2 - Terrible. 62 out of 937 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Great location for a nice hotel. Highly recommend if you want a handicap accessible room.
Stayed 2 nights in May 2025

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and verey helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Vilmarie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excelente 100 stars
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful visit. The room was perfect with an extra bed in the living room.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place in Richmond. Stay here 7 times a year.
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property/peaceful and convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Madelein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2025

4/10 Poor

Jose

The place wasn’t clean, but location was convenient to us and easy parking.
Stayed 3 nights in May 2025

10/10 Excellent

Henrietta

Liked: Amenities
Plenty of room
Stayed 1 night in May 2025

10/10 Excellent

Arminta

Liked: Cleanliness, staff & service, property conditions & facilities
great for what it was
Stayed 2 nights in Apr 2025

8/10 Good

Arminta

Liked: Cleanliness
good
Stayed 1 night in Jun 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Scott’s addition.
Stayed 1 night in Apr 2025

2/10 Terrible

Kevin

Not informative at all, tried to reschedule reservation but kept getting the run around.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

It was easy to check in, the staff were nice and accommodating, and it’s a good location (nearby a lot of locations).
Stayed 2 nights in Mar 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! We’ve stayed here multiple times and always a pleasant stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Devona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Martha

Staff was really nice. Place was not dirty but cleaning could be a tad better. Beds were comfortable, I thought Candlewood Suites offered continental breakfast. If they do, it wasn’t served. My experience was good. No bad rating
Stayed 2 nights in May 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service, amenities
Very clean, well stocked kitchen. Wash cloths were missing, mattress had permanent dips in each side, so not very comfortable, there was a knocking noise each night for which we couldn't determine the source, and people outside smoking pot which wafted into my room through the AC unit.
Stayed 3 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Nice area. Dennys in the parking lot next door.
Stayed 1 night in Mar 2025

8/10 Good

Aster

Liked: Cleanliness, staff & service, property conditions & facilities
i was only 4 hours
Stayed 1 night in May 2025

10/10 Excellent

tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights here and it was perfect. The hotel was close to the family we were visiting and the price per night was great. It was quiet and the parking was plentiful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location large rooms great amenities
Stayed 2 nights in Nov 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice property. My couch and chair in my room needed to be replaced.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2024