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Best Western Premier Richmond City Gateway

3.0 star property
Hotel with free parking, in the vicinity of The National

Choose dates to view prices

Photo gallery for Best Western Premier Richmond City Gateway

1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby
Exterior
Lobby
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
4303 Commerce Road, Richmond, VA, 23234

What's nearby

  • Virginia Commonwealth University - 8 min drive - 6.7 miles
  • Broad Street - 8 min drive - 5.0 miles
  • The National - 9 min drive - 6.2 miles
  • Greater Richmond Convention Center - 9 min drive - 6.7 miles
  • Maymont Park - 13 min drive - 9.0 miles

Getting around

  • Richmond Main Street Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Tacos Mexico - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Burger King - ‬4 min drive

About this property

Best Western Premier Richmond City Gateway

Hotel near Virginia Commonwealth University
Located close to Broad Street and Allianz Amphitheater at Riverfront, Best Western Premier Richmond City Gateway provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site American cuisine restaurant, Victory Bar & Grill, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, ATM/banking services, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 167 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch Smart TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Victory Bar & Grill

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,778 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June 20 to August 25
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Does Best Western Premier Richmond City Gateway have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from August 29 to May 30.

Is Best Western Premier Richmond City Gateway pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Premier Richmond City Gateway?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Premier Richmond City Gateway?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Best Western Premier Richmond City Gateway?

Check-out is at 11 AM.

Where is Best Western Premier Richmond City Gateway located?

Situated near the airport, this hotel is within 9 mi (15 km) of The National, Virginia Commonwealth University, and Allianz Amphitheater at Riverfront. Greater Richmond Convention Center and Altria Theater are also within 9 mi (15 km).

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Best Western Premier Richmond City Gateway Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 483 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 132 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 89 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Great place to stay
Stayed 1 night in May 2025

8/10

I liked that it was off the highway, the area around the hotel looked safe, the room was clean, staff was excellent and breakfast was good
Stayed 1 night in Jun 2025

8/10

It was sufficient with clean, soft beds.
Stayed 2 nights in May 2025

10/10

Hotel was very clean. Manager and trainee were awesome when I arrived.
Stayed 1 night in Apr 2025

8/10

It was in a quite area
Stayed 2 nights in May 2025

10/10

Everything and everyone was great
Stayed 1 night in Apr 2025

6/10

It’s an okay place
Stayed 1 night in Mar 2025

8/10

THE PLACE IS GOOD BUT NOT MUCH TO EAT AROUND THERE. THE best thing is that it is next to the I95 highway.
Stayed 1 night in Apr 2025

8/10

Convenient location and reasonably priced. Front desk staff were friendly and helpful.
Stayed 2 nights in Mar 2025

10/10

Rooms were clean and bed was comfortable, front staff was very nice and helpful
Stayed 1 night in Feb 2025

10/10

Clean
Stayed 2 nights in May 2025

10/10

Newer property.
Stayed 2 nights in May 2025

6/10

The overall hotel was very clean, but our toilet was broken, and the air conditioner was broken
Stayed 1 night in May 2025

10/10

Everything was excellent loved it Only thing I didn’t like was the stain in my sheets
Stayed 1 night in May 2025

10/10

Definitely enjoyed the stay.
Stayed 2 nights in Oct 2024

4/10

Allot of traffic in and out all night long. Bedding needs to be burned.
Stayed 1 night in May 2025

10/10

Very comfortable!
Stayed 1 night in Mar 2025

10/10

Faith was very pleasant and accommodating during check in!
Stayed 1 night in Feb 2025

10/10

Mrs. Howell was amazing making sure my stay exceeded expectations….I will definitely be back
Stayed 1 night in Jan 2025

10/10

Great stay , peaceful …
Stayed 1 night in Nov 2024

10/10

Rooms were very clean and comfortable. The heat worked well in keeping us toasty as we watched the snow fall. A great price for the accommodation.
Stayed 1 night in Jan 2025

6/10

Near 95
Stayed 1 night in Apr 2025

10/10

Room was beautiful. Restaurant was fun.
Stayed 1 night in Jan 2025

10/10

Perfect for a nights slumber.
Stayed 1 night in Jan 2025

10/10

Great hotel! Would come back for sure. Ample parking. Courteous staff who already accommodated my requests of a crib in the room. Mexican food with margaritas on site. What's not to like?!
Stayed 1 night in Feb 2025