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Best Western Plus Richmond Airport Hotel

2.5 star property
Travelers fuel up with a hearty breakfast before catching flights at this airport-adjacent hotel, where connectivity and convenience make mornings smoother

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Photo gallery for Best Western Plus Richmond Airport Hotel

Coffee service - Best Western Plus Richmond Airport Hotel (Sandston)
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board - Best Western Plus Richmond Airport Hotel (Sandston)
Exterior - Best Western Plus Richmond Airport Hotel (Sandston)
Lobby - Best Western Plus Richmond Airport Hotel (Sandston)
Business center - Best Western Plus Richmond Airport Hotel (Sandston)
The Best Western Plus Richmond Airport Hotel offers a warm breakfast to start the day right. Guests appreciate the attentive staff, can maintain their fitness routine in the 24-hour gym, or relax by the seasonal outdoor pool after a day of travel.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(67 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(84 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

In the suburbs and near a train station, Best Western Plus Richmond Airport Hotel is in an area with good airport proximity. Dabbs House Museum & Henrico County Tourist Information Center and Richmond Old City Hall are local landmarks, and the area's natural beauty can be seen at Dutch Gap Conservation Area and Henricus Historical Park. VCU Institute for Contemporary Art and Science Museum of Virginia are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Sandston travel guide
Map
5300 Airport Square Ln, Sandston, VA, 23150

What's nearby

  • EyeEm Custom Shoots Q4 2018
    Dorey Park
    6 min drive - 4.6 miles
  • Broad Street
    Broad Street
    8 min drive - 6.8 miles
  • White Oak Village
    1 min drive - 0.9 miles
  • Seven Pines National Cemetery
    4 min drive - 2.6 miles
  • Dabbs House Museum & Henrico County Tourist Information Center
    5 min drive - 3.8 miles

Getting around

  • Richmond Main Street Station
    13 min drive
  • Richmond Intl. Airport (RIC)
    4 min drive

Restaurants

  • Wawa
    16 min walk
  • Wawa
    2 min drive
  • Sheetz
    2 min drive
  • Chick-fil-A
    3 min drive
  • McDonald's
    3 min drive

About this property

Best Western Plus Richmond Airport Hotel

Hotel near Broad Street
At Best Western Plus Richmond Airport Hotel, you can look forward to a free roundtrip airport shuttle, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking, plus extended parking (surcharge)
  • A free area shuttle, a TV in the lobby, and a 24-hour front desk
  • A front-desk safe, luggage storage, and coffee/tea in the lobby
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 119 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 37-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Frequently asked questions

Does Best Western Plus Richmond Airport Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Best Western Plus Richmond Airport Hotel pet-friendly?

Yes, Best Western Plus Richmond Airport Hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Richmond Airport Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Richmond Airport Hotel?

Check-out is at 11 AM.

Does Best Western Plus Richmond Airport Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–midnight on request.

Where is Best Western Plus Richmond Airport Hotel located?

Situated near the airport, this hotel is 1.2 mi (2 km) from White Oak Village and 2.4 mi (3.8 km) from Seven Pines National Cemetery. Dabbs House Museum & Henrico County Tourist Information Center and Dorey Park are also within 6 mi (10 km).

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Reviews

Best Western Plus Richmond Airport Hotel Reviews

7.4

Good

7.2

Cleanliness

8.0

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 519 out of 1409 reviews
Rating 8 - Good. 328 out of 1409 reviews
Rating 6 - Okay. 225 out of 1409 reviews
Rating 4 - Poor. 163 out of 1409 reviews
Rating 2 - Terrible. 174 out of 1409 reviews

Reviews

Verified

10/10 Excellent

Shenae

Liked: Cleanliness, amenities, property conditions & facilities
Nice, Affordable, and the front desk person was nice and very helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception and breakfast :-) Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Hotel has a shuttle to and from airport, staff is friendly and helpful, rooms are modern and clean, restaurant has good food and great staff! This one of the better hotels I’ve stayed at in a long time!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice and fast check in, plenty parking
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Room was great...... had microwave, Fridge and streaming services on the tv. We had a great time would definitely recommend and also the front desk staff was friendly and assisting.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Great service and location as always.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ken SR.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great the location near the airport in Richmond area was excellent l have stayed on broad Street and in laplata md they don't compare to the one near airport in Richmond va.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Michele

Disliked: Amenities, property conditions & facilities
The pictures don’t match the reality of hotel. Needs to be updated. Stench of smoke in the hallways. Good location for airport and the shuttle ran on time.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

shenequa

Liked: Cleanliness, amenities, property conditions & facilities
Staff did great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
I stayed one night and was very satisfied. The rooms were clean, and the front desk staff was excellent. Breakfast was well prepared, organized, and very clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Breakfast was good. The property was close to major thoroughfare and was satisfactorily maintained. I would stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness
The staff was great!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Staff very nice, especially my shuttle driver.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ken SR.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good always with this location. Kd
Stayed 1 night in Jan 2026
Verified

8/10 Good

Shenequa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room slept so good
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Mary Martha

Liked: Cleanliness, amenities
The facility is definitely in need of maintenance and repair, but our room was clean, met our needs, and was a good price. Unfortunately, there were no regular coffee pods for the Keurig-type coffee maker in the room, and downstairs only “Bold” coffee was available (I prefer a lighter roast). Front desk staff seemed overworked and failed to provide some asked for assistance.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Shantell

Disliked: Cleanliness, amenities
Staff was nice. Hotel is a disaster. Dirty rooms and the breakfast room downright filthy. Heater wouldn’t shut off so choice was freezing or boiling.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, efficient, helpful, friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Great Location and price are important to me when searching for lodging. This had both and it was clean. The stay was short but I would book here again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Keisha

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and the rooms were very clean. During the holiday season, I try to appreciate the effort even more.Thank you!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, room comfort
Very prompt and friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wiltrud

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle was great! Staff was very nice. No Breakfast, flight was too early!
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Roxanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not meet my expectations. should have paid more attention to ratings. Staff were excellent, room was clean but I won’t be back.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a ride to the airport, they made me wait for a long time, I ended calling an uber, breakfast was good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Zahira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet and clean
Stayed 1 night in May 2025