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Best Western PLUS Executive Hotel

2.5 star property
Guests start their day with a hearty breakfast buffet before connecting to high-speed WiFi for work, then unwind by the outdoor pool when business is done

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Photo gallery for Best Western PLUS Executive Hotel

Room amenity - Best Western PLUS Executive Hotel (Richmond)
Exterior - Best Western PLUS Executive Hotel (Richmond)
Room amenity - Best Western PLUS Executive Hotel (Richmond)
Reception - Best Western PLUS Executive Hotel (Richmond)
Desk, laptop workspace, blackout drapes, iron/ironing board - Best Western PLUS Executive Hotel (Richmond)
The Best Western PLUS Executive Hotel in Dumbarton welcomes travelers with practical comforts including a breakfast buffet and convenient laundry facilities. The outdoor pool offers relaxation while in-room WiFi, a business center and gym keep guests connected and energized.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(57 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(32 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

About the neighborhood

Located in Dumbarton, a neighborhood in Richmond, Best Western PLUS Executive Hotel is near a metro station. Travelers who have shopping on the agenda can visit Broad Street and Short Pump Town Center. Looking to enjoy an event or a game while in town? See what's going on at Richmond Raceway, or consider a night out at Allianz Amphitheater at Riverfront. Visit our Richmond travel guide
Map
7007 W Broad St, Richmond, VA, 23294

What's nearby

  • Richmond_ShortPumpTownCenter_6083667_05
    Short Pump Town Center
    8 min drive - 8.1 miles
  • Bowlero Richmond
    15 min walk - 0.8 miles
  • Bon Secours Heart Institute at Reynolds Crossing
    17 min walk - 0.9 miles
  • Colonial Shooting Academy
    2 min drive - 1.5 miles
  • Bowlero West End
    3 min drive - 2.1 miles

Getting around

  • Richmond Staples Mill Road Station
    3 min drive
  • Richmond Intl. Airport (RIC)
    21 min drive

Restaurants

  • McDonald's
    4 min walk
  • Burger King
    2 min walk
  • Cicis
    17 min walk
  • Joen Korean Restaurant
    2 min drive
  • Taco Bell
    8 min walk

About this property

Best Western PLUS Executive Hotel

Hotel near Short Pump Town Center
At Best Western PLUS Executive Hotel, you can look forward to a free breakfast buffet, laundry facilities, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, a computer station, and 1 meeting room
  • A 24-hour front desk, an elevator, and a banquet hall
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 114 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 48-inch LED TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel Richmond
Best Western Executive Richmond
Richmond Best Western
Best Western Richmond
Best Western Executive Hotel
Plus Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel
Best Western PLUS Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel Richmond

Frequently asked questions

Does Best Western PLUS Executive Hotel have a pool?

Yes, this property has an outdoor pool.

Is Best Western PLUS Executive Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western PLUS Executive Hotel?

Check-in begins at 3:00 PM. Early check-in is available for a fee of USD 30 (subject to availability). After-hours check-in is not available.

What time is check-out at Best Western PLUS Executive Hotel?

Check-out is at 11 AM. Late check-out is available for USD 50 (subject to availability).

Where is Best Western PLUS Executive Hotel located?

Located in Dumbarton, this hotel is within 2 mi (3 km) of Bon Secours Heart Institute at Reynolds Crossing, Henrico Doctors' Hospital, and Bowlero West End. Virginia Hospital & Health and Shops at Willow Lawn are also within 3 mi (5 km).

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Reviews

Best Western PLUS Executive Hotel Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 465 out of 1010 reviews
Rating 8 - Good. 253 out of 1010 reviews
Rating 6 - Okay. 141 out of 1010 reviews
Rating 4 - Poor. 83 out of 1010 reviews
Rating 2 - Terrible. 68 out of 1010 reviews

Reviews

Verified

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, comfortable bed, and great location
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Pedro

Clean rooms
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ari

Liked: Cleanliness, amenities, property conditions & facilities
Clean,nice staff,good breakfast.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

pamela

Liked: Cleanliness
Clean room and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Clean and super comfortable beds! Hot, high pressure showers! Breakfast ok that particular day. Friendly staff! We’d stay there again.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Dorren

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous. And the rooms were very clean and they had a good breakfast I would stay here again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Excellent Staff😀😀
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean, room was luxurious with plenty of space, I felt like I hit a jackpot. Unfortunately, there was a limit on nearby restaurants, but that's not the hotel's fault. When I turned on the tv, it couldn't provide me with any channel info so that didn't help me figure out what to watch, but as I had my laptop and tablet, that didn't matter
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jinhee

Room was not clean. Heater malfunctioned
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kim Uyen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Quiet and easy check-in
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Katlyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really non present and not outgoing to talk to. The lobby was not clean and had trash laying around. For a non smoking hotel the whole hotel smelled of smoke. The room was clean enough but the floors had not been deep cleaned and right after the shower walking around my feet were black again and i had to wipe in bed just to be clean to go to sleep. Will not stay here again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Qian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with good AC. Breakfast is good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emily

Nicely renovated rooms. Comfortable
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Jurnee

Disliked: Cleanliness, amenities, property conditions & facilities
The room was overall dirty. floors were sticky and not thoroughly cleaned. breakfast was not so good and light was flickering in the breakfast area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lindsay

Liked: Staff & service, room comfort
The bed was comfy. The breakfast was blah. The room was clean.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Cheryl

Liked: Staff & service, room comfort
Quiet and comfortable!
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

vijay

Disliked: Cleanliness
The hotel is in a very poor condition. The location is good. Easy to find and stay for a night.
Stayed 1 night in Oct 2025
Verified

8/10 Good

ken

Liked: Cleanliness, staff & service, amenities
Clean room! Friendly staff. Great breakfast. Shower water was lukewarm do to fact that handicap bar interfered with faucet handle. This problem needs to be addressed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room with plenty of lighting, A/C was awesome and bed was very comfy and desk employees were very friendly ✔️✔️✔️✍️
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Deedy

Liked: Amenities
The staff help was good. The room could have been better--we ran out of tissue (Kleenex), I could barely turn around in the bathroom, no clock for a wakeup alarm, the carpet in the hall was torn and frayed in too many places. On the good side, breakfast was very nice. Love the pancake making machine!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, room comfort
The staff was my best experience I met good people there that I will never forget and I will reach out to soon as far as the hotel itself it was out dated for the amount of money they charge upgrade needs to happen asap everything was in working condition no problems at all they will work with you if needed I will return there soon have your pens & papers ready lol luv u all….
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice staff very convenient
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Very reasonable rates. Convenient location in light of the fact that our car had broken down and we had to Uber it over here. Olive Garden and Starbucks within walking distance.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Marilyn E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel

The room was comfortable with lots of storage space.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
Great deal, clean and great location.
Stayed 1 night in Feb 2025