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Aloft Richmond West Short Pump

3.0 star property
Hotel with free parking, near Short Pump Town Center

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Photo gallery for Aloft Richmond West Short Pump

Lobby
Reception
Pub
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 27.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
3939 Duckling Drive, Richmond, VA, 23060

What's nearby

  • Short Pump Town Center - 3 min drive - 1.7 miles
  • Henrico Doctors' Hospital - 9 min drive - 6.7 miles
  • University of Richmond - 11 min drive - 7.4 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 8.8 miles
  • Virginia Commonwealth University - 15 min drive - 11.7 miles

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Burger King - ‬2 min drive

About this property

Aloft Richmond West Short Pump

Hotel near Short Pump Town Center
You can look forward to a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services at Aloft Richmond West Short Pump. The on-site restaurant, refuel by Aloft, offers breakfast, lunch, and dinner. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Breakfast (surcharge), express check-out, and free newspapers
  • An elevator, smoke-free premises, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 135 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with hair dryers
  • 42-inch LCD TVs with cable channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 4:00 AM to 1:00 PM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • refuel by Aloft
  • w xyz bar

Things to do

  • Billiards/pool table
  • Health club
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 564 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

aloft Richmond
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft

Frequently asked questions

Is Aloft Richmond West Short Pump pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Aloft Richmond West Short Pump?

Self parking is free at this property.

What time is check-in at Aloft Richmond West Short Pump?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Aloft Richmond West Short Pump?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Aloft Richmond West Short Pump located?

Situated in the business district, this hotel is 1.5 mi (2.4 km) from Short Pump Town Center and 2.7 mi (4.4 km) from Elk's Lodge. Sheltering Arms Institute and Regency Square Mall are also within 6 mi (10 km).

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Aloft Richmond West Short Pump Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1005 reviews
Rating 8 - Good. 277 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area!
Stayed 1 night in May 2025

8/10 Good

Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the surrounding area.
Stayed 1 night in Mar 2025

10/10 Excellent

Nikaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second stay that I’ve had here and I’ve once again enjoyed my stay. It was quiet, the staff were nice, I will definitely book again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Armand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool styling, pool table in lobby
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Very fun vibe, easy parking and close to everything. Restaurants and shopping all right there. Also, a bar and games if you just want to hang out at the hotel. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel in a great location!
Stayed 1 night in Oct 2024

6/10 Okay

Ashanti

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
N/a
Stayed 1 night in Mar 2025

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

Wonderful hotel! Highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area and the hotel is very quiet. Walking distance to shops and restaurants
Stayed 1 night in Nov 2024

8/10 Good

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Great location everything is in walking distance to all the restaurants.
Stayed 1 night in Sep 2024

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible when I got to the room my girlfriend name is Kendra the tv said welcome Kimberly. She was not happy what so ever
Stayed 1 night in Feb 2025

8/10 Good

Woo Young

Liked: Cleanliness, staff & service, property conditions & facilities
Generally, happy with the stay for a week
Stayed 3 nights in Aug 2024

10/10 Excellent

Zain

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly. They are renovating the hotel and it should be completed by December. However, we stayed in the area that has the rooms already renovated, and it was lovely!
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect.
Stayed 1 night in Apr 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibes of the hotel and the surrounding area is simply immaculate
Stayed 1 night in Jun 2024

10/10 Excellent

Henry

Liked: Amenities
Great location!
Stayed 3 nights in Mar 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel great location
Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Liked: Property conditions & facilities
Great location and amenities like free parking added to the exceptional experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quick weekend stay

Friendly staff. Hotel was clean and quiet.
Stayed 1 night in Apr 2024

2/10 Terrible

Jerron A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not clean. Shower had mud or something black. I just washed it out myself by running the shower.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Close to whole foods buffet
Stayed 1 night in Aug 2024

10/10 Excellent

Kouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I Love Aloft

We have used Aloft on every road trip and vacation, we have a perfect stress free stay every time. And the 12 pm check out is a nice perk!
Stayed 1 night in Jun 2024

10/10 Excellent

Sebran P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Clean room & friendly staff!
Stayed 1 night in Jun 2024