Ratings based on 3,266 Verified Reviews

4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
AARP Travel Center Verified Reviews
2 out of 5
by A verified traveler from Vancouver, BC

Posted Jan 20, 2020 on Expedia
The horrible story started since check in process. It took me 30 minutes to check me in. I pay extra for the a better room as it is my wife birthday, the moment I waked into my room I know it going to be a nightmare. Someone must be smoking in that room before as I can still smell it. The desk chair seems had a lots of *history* on it. Try to call the front desk, the phone had the label but no button I can push. Try to get some feedback on the day of checkout, I only being asked if anyone else still in the room and if I want email or print invoice. I really don’t feels like they want me to be there at the first. Lesson learned and I will never go back nor refer to anyone. River rock you done an excellent job to stop from coming back! Well done!I will pick holiday inn instead... RiverRock simple not worth for the price tag! Save your money and go somewhere else.
5 out of 5
by A verified traveler

Posted Jan 17, 2020 on Expedia
I was made to feel welcome from the first moment. Even got a complementary room upgrade! Bed was super comfy and I had a great night sleep. Right on the Canada Line so easy to get to YVR for my flight. Not a fan of Nespresso but everything else was topnotch.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 16, 2020 on Expedia
5 out of 5
by A verified traveler

Posted Jan 16, 2020 on Expedia
Made me feel welcome, very hospitable. Lots off food options. Casino is also a fun option.
1 out of 5
by A verified traveler from San Jose

Posted Jan 16, 2020 on Expedia
This property though is close to the airport however their washroom sucks. No hot water, and each time we used the flush it did not work. Terribke experience
3 out of 5
by A verified traveler from Vancouver

Posted Jan 15, 2020 on Expedia
Close to airport. Room was upgraded to a suite because of second tower closure. Casino, lobby and general areas were dirty and desperately needing a renovation!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 14, 2020 on Expedia
4 out of 5
by A verified traveler from Port Moody

Posted Jan 13, 2020 on Expedia
Enjoyed our stay. Nice to have casino to walk to.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 12, 2020 on Expedia
5 out of 5
by A verified traveler

Posted Jan 11, 2020 on Expedia
Great location and clean friendly hotel. So close to the sky train and awesome pool and gym area