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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Point of interest
Desk, laptop workspace, blackout drapes, iron/ironing board
Seasonal outdoor pool, open 10:00 AM to 10 PM, free cabanas
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Room service
  • Bar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Richland on the River by IHG

  • Pool
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  • Pet friendly
  • Parking included
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Holiday Inn Richland on the River by IHG

About the neighborhood

Map
50 Comstock Street, Richland, WA, 99352

What's nearby

  • Howard Amon Park - 8 min walk - 0.4 miles
  • Richland - Benton City Loop - 10 min walk - 0.6 miles
  • Columbia Point Golf Course - 16 min walk - 0.9 miles
  • Kadlec Regional Medical Center - 2 min drive - 1.3 miles
  • Toyota Center - 8 min drive - 5.6 miles

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Family-friendly hotel remodeled in 2019 and located near Columbia Point Golf Course
Located close to Howard Amon Park and Kadlec Regional Medical Center, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection provides a free breakfast buffet, an adjacent golf course, and a terrace. For some rest and relaxation, visit the sauna or the hot tub. The on-site Mexican cuisine restaurant, Salud Bar & Kitchen, offers lunch, dinner, and happy hour. Enjoy the gym, as well as activities like basketball. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • A seasonal outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Bike rentals, a front-desk safe, and outdoor furniture
  • Wedding services, a 24-hour front desk, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 136 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 7.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM–10 PM.

Is Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a deposit of USD 50.00 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Check-out is at 11:00 AM.

Where is Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection located?

This family-friendly Richland hotel is located on the riverwalk, within 1 mi (2 km) of Howard Amon Park and Columbia Point Golf Course. Kadlec Regional Medical Center and Bookwalter Winery are also within 3 mi (5 km).

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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 220 out of 609 reviews
Rating 8 - Good. 154 out of 609 reviews
Rating 6 - Okay. 108 out of 609 reviews
Rating 4 - Poor. 61 out of 609 reviews
Rating 2 - Terrible. 66 out of 609 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were good for families.
Stayed 2 nights in May 2025

10/10 Excellent

Seana

Liked: Cleanliness, amenities, property conditions & facilities
This place was fine for our needs
Stayed 2 nights in May 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
It has a nice pool and outdoor area. Great location near the river walk.
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey this place is clean and the people are wonderful! And there’s a restaurant on site and they are incredible!
Stayed 1 night in Apr 2025

10/10 Excellent

devin

Liked: Amenities
Nice place good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed breakfast and staff bee friendly and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying here for years and it is of great convenience and value for me.
Stayed 2 nights in Apr 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to local restaurants and freeway.
Stayed 1 night in Apr 2025

6/10 Okay

Georgia

Disliked: Property conditions & facilities
Great location. Big, outdoor pool area is nice. Room was clean. Cons: rooms need some maintenance work. No hot water available in the evenings. Very noisy, especially at night.
Stayed 3 nights in May 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

2/10 Terrible

Katherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location but rooms need a lot of attention.
Stayed 2 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of improvements have been made; hopefully, they'll continue to make more. Roomy room, good bed, clean. On site restaurant/bar was great with great service.
Stayed 2 nights in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located for my trip.
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
I loved the location. It was right on the riverfront walkway and there was plenty of food you could walk to. Breakfast needs to be better at the property as there were days that it was only scrambled eggs. They have such a great place and such a good location to be failing on this and still charging me for it...
Stayed 6 nights in May 2025

2/10 Terrible

Linda

Disliked: Amenities, property conditions & facilities
For the $$, this property was subpar.
Stayed 1 night in Apr 2025

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room with paper thin walls.
Stayed 1 night in May 2025

10/10 Excellent

Lalla bouchra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Comfy bedding. Breakfast was ample. Friendly staff.
Stayed 3 nights in Mar 2025

6/10 Okay

Linda

Liked: Cleanliness
Shower was extremely hard to regulate .. either super cold or boiling hot .. TV didn't have ESPN ... Went to bar to have a drink .. ordered rum and coke $7.00 with $1.75 added on for the coke .. never saw that before Way overpriced
Stayed 2 nights in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities
I loved this hotel everyone was nice and friendly breakfast was great rooms are very roomy
Stayed 1 night in Jan 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service
It was fine. The bathroom is small and needs an update. But was clean and served our needs.
Stayed 2 nights in Apr 2025

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hot tub was out of order. Our AC needed maintenance and sounded like a jet engine. Bathroom door handle missing, cracked painted walls in bathroom, tile grout gross, towel hook in bathroom dangling. Tub pull old, disliked shampoo and hand soap. Beds were so so. Acceptable for price. Breakfast was good. Staff was good too.
Stayed 2 nights in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and linens
Stayed 2 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in a lot of places over the last 2 years; this was the first Hotel that we didn't have any issues with what so ever. Very friendly staff, very clean and the beds were incredibly comfortable. The pillows were so amazing. We had 1 little suggestion to have at least second trash can in the room.
Stayed 1 night in Mar 2025