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Premier Hotel The Richards

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Premier Hotel The Richards sits along the coast with a garden setting and wellness spa. Visitors relax at the outdoor pool and stay connected with in-room WiFi. The on-site restaurant serves all three daily meals, while the bar provides a perfect spot for evening refreshments.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Premium bedding
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Interior

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
3 Hibberd Drive, Meerensee Richards Bay, Richards Bay, KwaZulu-Natal, 3901

What's nearby

  • Richards Bay Park - 18 min walk - 1.0 mile
  • Zululand Yacht Club - 4 min drive - 1.4 miles
  • Alkandstrand Beach - 5 min drive - 1.4 miles
  • Boardwalk Mall - 9 min drive - 5.2 miles
  • Tusk Umfolozi Casino - 21 min drive - 17.0 miles

Getting around

  • Richards Bay (RCB) - 17 min drive

Restaurants

  • ‪KFC - ‬8 min drive
  • ‪The Outpost Restaurant - ‬14 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Mugg & Bean - ‬8 min drive
  • ‪Wimpy - ‬3 min drive

About this property

Premier Hotel The Richards

Upscale family-friendly hotel
Consider a stay at Premier Hotel The Richards and take advantage of a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A reception hall, an elevator, and a porter/bellhop
Room features
All 135 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • TVs with satellite channels
  • Childcare services, coffee/tea makers, and daily housekeeping

Similar properties

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers

BON Hotel Waterfront Richards Bay

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 91 reviews
BON Hotel Waterfront Richards Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: ZAR 225 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3,918 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 8:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from July 2 2025 to December 1 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Meeting facilities

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 225 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Richards
Protea Richards
Premier Hotel Richards
Premier Richards
Premier The Richards Richards
Premier Hotel The Richards Hotel
Premier Hotel The Richards Richards Bay
Premier Hotel The Richards Hotel Richards Bay

Frequently asked questions

Is Premier Hotel The Richards pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Premier Hotel The Richards?

Self parking is free at this property.

What time is check-in at Premier Hotel The Richards?

Check-in start time: 8:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Premier Hotel The Richards?

Check-out is at 11 AM.

Does Premier Hotel The Richards provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Premier Hotel The Richards located?

This family-friendly Richards Bay hotel is located near the beach, within 1 mi (2 km) of Richards Bay Park and Alkandstrand Beach. Zululand Yacht Club and Pelican Island are also within 3 mi (5 km).

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Premier Hotel The Richards Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 83 reviews
Rating 8 - Good. 28 out of 83 reviews
Rating 6 - Okay. 16 out of 83 reviews
Rating 4 - Poor. 9 out of 83 reviews
Rating 2 - Terrible. 5 out of 83 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sideshwar

Liked: Cleanliness, staff & service, property conditions & facilities

Twin beds

We booked a 2 twin-bedded rooms but were given 2 rooms with double beds instead. This was not good, but 1 room was bedding was subsequently changed, and the twin beds emerged. Rooms were clean overall, although the sink in one room was not very clear, and water emptied slowly.
Stayed 2 nights in Mar 2023

2/10 Terrible

Le Roux

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Property was not clean. Stains/Marks on the floors in the foyer and in the room. Very noisy. No facilities/services available after 9pm, including no food/beverage. Very old and tired furniture. Staff seemed inconvenienced during check-in.
Stayed 2 nights in Mar 2022

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save money enjoy comfort

It's one of the peacefully situated very neat and clean and comfortable. Though I live only 20km away from hotel still I book and enjoy. It's very presentable. Just needs some halaal food for Muslim people so it can be more famous to even dine there. One suggestion to the owner try to build a massive comfortable swimming pool with all luxury around the pool.
Stayed 1 night in Dec 2021

6/10 Okay

Charl

Average hotel at best breakfast was disappointing for the money but great wifi though
Stayed 1 night in Sep 2021

8/10 Good

Sideshwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in order
Stayed 2 nights in Jul 2021

10/10 Excellent

Bhekizitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked strict adherence to COVID restrictions. We were each offered a Sanitizer and a pen to sign and kept these!!!
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good stay

The overall experience was really good. The only downside was that there was a bug that crawled on my face while I was sleeping.
Stayed 1 night in Feb 2020

10/10 Excellent

Nomfundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, Reception staff was friendly, room was clean... Thank you
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but no breakfast buffet.
Stayed 2 nights in Jan 2020

8/10 Good

Ayanda

Liked: Cleanliness, staff & service, property conditions & facilities

Happy guest

Had an awesome stay, the service is great and staff is very helpful & friendly. Would recommend it to anyone and everyone visiting NRB
Stayed 2 nights in Dec 2019

4/10 Poor

alan

Disliked: Staff & service, property conditions & facilities

Avoid this property.

Website lies-no shuttle. They will arrange a driver for you. We arranged our own @ 250 rand. Chief reason for low rating is complete non response to a loud party on our floor. Called the desk at 11pm but the party continued until 4 am without a break. Our first night of holiday after a full day of flying and no sleep. Lift was broken and our room was on third floor.
Stayed 1 night in Oct 2019

6/10 Okay

Yasin

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not satisfied

It was frustrating because I was booked for a queen size bed and I was give two single bed joined for me and my wife. How pathetic is that.
Stayed 2 nights in Sep 2019

4/10 Poor

Dr Danie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At check in there were wedding guests at reception making a hell of a noise. I could not hear the clerk talk. He did nothing to quite them down. Rest if stay quite noisy. Restaurant food and service excellent.
Stayed 2 nights in Sep 2019

8/10 Good

D M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but conttol your noise levels

I love your hotel. However. On the night of my stay you had guests cavorting in the passage till 12.30. A very bad nuisance while on business
Stayed 1 night in Sep 2019

4/10 Poor

Ntambiso

Liked: Cleanliness, staff & service
WiFi didn’t work for the entire stay
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness

disappointing

my stay was unpleasant due to how loud the hotel can be-you can literally hear peoples conversations when they walk outside the corridor.there was also a couple of kids who decided banging the doors every few minutes and shouting was a great idea at 21:00!!!
Stayed 2 nights in Dec 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Fully great old fashioned hotel. No problems during my stay and comfy. But only there for a few hours.
Stayed 1 night in Nov 2018

8/10 Good

Rickey L

Nice hotel for the area and the price. Staff are helpful and friendly. One stay the hotel was very noisy, but we gave it another chance and it was better. The restaurant is nice.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Richards Hotel

The hotel was okay. The food reasonably good if not in the expensive side. First night asked for Pork cutlets they were supposed to be crumbed, they were not. Wifi through a third party provider a bit dodgy, kept dropping and sow connections some times. Would I come there again. Yes.
Stayed 3 nights in Oct 2018

10/10 Excellent

Jerry, New Haven, Ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and Spa. The meals, both breakfast and dinner were first class.
Stayed 4 nights in Sep 2018

6/10 Okay

Rickey L

Richard bay premier hotel.

People were very nice. The buffet was superb. But there was no tip sheet and it was too hot for the comforter. There were very loud people coming and going all night long and almost impossible to sleep. No insulation in the walls to muffle any sound. The carpet strip wasnt enough to muffle noise in the hall. Other than that it was very nice.
Stayed 1 night in Sep 2018

2/10 Terrible

Maria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disaster stay. VERY NOISY!

My young daughter and I travelled alone and shared a room. I will not recommend this hotel to anyone and definately not go back there. VERY noisy, guests party in their rooms from 11pm to 4am, non-stop. Bedroom doors are left open with loud music and guests shouting. Some guests even cooked food in their room, bringing their own slowcookers, causing power failures in other rooms!! The building is not very soundproof and any noise in the hall can be heard in your bedroom. We stayed for 4 nights and I had not much sleep during that whole time. No manager was on duty Saturday, could not take the matter up with anyone.
Stayed 3 nights in Aug 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel if you are in Richards Bay with a reason

It seems that the only people who go to Richards Bay are on business, or are there to visit relatives. Not much of a tourist attraction! We were there to visit family-related locations. The hotel is far away from anything, which is OK if you have a car - which is the only way to get there! We were pleased with the hotel, which is easy to find, and were given a room overlooking the indoor courtyard. Very nice. Good food in the restaurant - which is very helpful, because there is nothing else around the hotel without going into the civic centre. The latter largely boasts fast food outlets.
Stayed 3 nights in Feb 2018

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay:Premier hotel

What an amazing experience! Great hotel, friendly staff and wonderful rooms.Definitely visiting again next year.
Stayed 8 nights in Dec 2017

10/10 Excellent

Excellent service, Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

great
Stayed 1 night in Sep 2017

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