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Imperador Palace Hotel

3.0 star property

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Photo gallery for Imperador Palace Hotel

Rooftop terrace - Imperador Palace Hotel (Franca)
Free daily buffet breakfast - Imperador Palace Hotel (Franca)
Reception - Imperador Palace Hotel (Franca)
Exterior - Imperador Palace Hotel (Franca)
Reception - Imperador Palace Hotel (Franca)
You can look forward to a free breakfast buffet, shopping on site, and laundry facilities at Imperador Palace Hotel. The on-site restaurant offers breakfast and light fare. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double or Twin Room

A hotel room with two beds, a desk with a computer, a TV, and a painting on the wall.

Standard Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a desk with a television, a chair, a curtain, a painting on the wall, and a sign on the desk.

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two beds, beige curtains, a painting on the wall, and a tiled floor.

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite (Single)

Deluxe Suite (Single) | Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Single)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite (Double)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Double)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Single Room (Master)

Premium bedding, minibar, in-room safe, desk

Single Room (Master)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Double Room (Master)

Premium bedding, minibar, in-room safe, desk

Double Room (Master)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Franca is home to Imperador Palace Hotel. Nossa Senhora Aparecida Parish Church and Franca Solar Clock are local landmarks, and the area's natural beauty can be seen at Fernando Costa Park and Amaury Destro Sports Complex. Looking to enjoy an event or a game while in town? See what's happening at Dr. Lancha Filho Municipal Stadium or Pedro Morilla Fuentes Gymnasium. Visit our Franca travel guide
Map
Av. Presidente Vargas, 666, Cidade Nova, Franca, SP, 14401-100

What's nearby

  • Chapel Square
    12 min walk - 0.6 miles
  • Jose Cyrino Goulart Municipal Theater
    13 min walk - 0.7 miles
  • Dr. Lancha Filho Municipal Stadium
    18 min walk - 1.0 mile
  • Shopping Calcado
    19 min walk - 1.1 miles
  • SESI - Franca Theater
    8 min drive - 1.6 miles

Getting around

  • Leite Lopes Airport (RAO)
    132 min drive

Restaurants

  • Restaurante Canta Galo
    5 min walk
  • Padaria Estrela
    10 min walk
  • Keyko Sushi Bar
    12 min walk
  • Vila Madalena Soul Bar
    10 min walk
  • Sodiê Doces
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Handrails in hallways (31 inches high)
  • Handrails in stairways (31 inches high)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Locally sourced food prioritized
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Imperador Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Imperador Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Imperador Palace Hotel?

Check-out is at noon.

Where is Imperador Palace Hotel located?

Situated in Franca, this hotel is within a 15-minute walk of Nossa Senhora Aparecida Parish Church, Chapel Square, and Jose Cyrino Goulart Municipal Theater. Jose Chiachiri Historic Municipal Museum and Dr. Lancha Filho Municipal Stadium are also within 1 mi (2 km).

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Reviews

Imperador Palace Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 242 out of 482 reviews
Rating 8 - Good. 147 out of 482 reviews
Rating 6 - Okay. 62 out of 482 reviews
Rating 4 - Poor. 16 out of 482 reviews
Rating 2 - Terrible. 15 out of 482 reviews

Reviews

Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava bom
Stayed 1 night in May 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

BOANERGES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe muito atenciosa e prestativa. Quarto confortável e boa localização.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

LUIS E B

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto em boas condições, sem problemas durante a estadia. O wi-fi, no entanto, estava péssimo, não funcionava direito no quarto e nem no espaço do café.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

CLOVIS R B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tranquilo, acomodação excelente e o quarto muito limpo. Recomendo!!!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pedro Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Boa recepção
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amauri

Liked: Cleanliness, staff & service, amenities
Otima estadia , eu recomendo
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Renata

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
O atendimento é excelente, mas o prédio necessita de manutenção e reformas.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

PAULINO

Liked: Cleanliness
Disliked: Amenities
TV estava sem canais disponíveis por problemas com a operadora. Demora em atender chamados da portaria. Chuveiro demora para esquentar. Somente disponível sabonete líquido em frasco difícil de manipular
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Piero Luis

Liked: Cleanliness, staff & service, amenities
Equipe gentil.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jubiana

Disliked: Room comfort
Olha a realidade bem diferentes das fotos postadas.os quarto encontrava em reformas não fomos avisados desse detalhe. A TV não funciona corretamente.fiz reserva de 2 quartos todos em reforma.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Instituto

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cândido

Liked: Cleanliness, staff & service, room comfort
Estadia tranquila, com bom atendimento e café da manhã de qualidade.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Era muito bom
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Fábio

Disliked: Property conditions & facilities, room comfort
Pelo valor cobrado a cama deveria ser mais confortável.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel está em reforma, o quarto apesar de aconchegante e ter uma boa cama, estava metade com pintura antiga e a outra metade com pintura nova, mas no geral tudo Ok. O café da manhã é muito bom e tem boa variedade!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Cassiano Alberto

Liked: Cleanliness, staff & service

Precisa melhorar a estrutura

Tivemos um desconforto em relação ao hotel, Wi-Fi pessimo e sem velocidade, fomos orientados pela manha levar os notebooks para a area do cafe da manha, alem do wifi nao conseguir comportar a velocidade minima necessária, tivemos que sair do ambiente por estar em obras impossibilitando de fazer nossas reuniões, pois trabalhamos home office então fomos para o quarto e tivemos que rotear nossos celulares para conseguir usar a internet, nem no periodo da noite conseguimos assistir qualque streaming, pessoal do hotel e muito simpatico, muito solicito, mas a estrutura em si deixa muito a desejar, sendo que na minha opinião ja foi um dos melhores de franca, café da manhã é bom e bem feito, mas infelizmente por esse transtorno pretendemos nao voltar mais e optar por outros.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entrega além do que cobra!

Excelente café da manhã em ambiente bem ventilado
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
café da manhã 👍👍👍
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, ótimo atendimento, café da manhã muito bom.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ensei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã bom, mas com queijo azedado
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartos limpos, funcionários qualificados e prestativos, além de um ótimo café da manhã.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ponto positivo

O hotel me autorizou a utilizar o restaurante como um escritório antes do início da minha estadia. Além disso, disponibilizaram o quarto mais cedo, antes do início previsto. Foram muito solícitos quanto a isso.
Stayed 1 night in Aug 2025