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Imperador Palace Hotel

3.0 star property
Hotel in Franca with free breakfast and free valet parking

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Photo gallery for Imperador Palace Hotel

Rooftop terrace
Standard Double or Twin Room | Premium bedding, minibar, in-room safe, desk
Reception
Free daily buffet breakfast
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Suite (Single)

Deluxe Suite (Single) | Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Single)

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Suite (Double)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Double)

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Master)

Premium bedding, minibar, in-room safe, desk

Single Room (Master)

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Jetted bathtub
  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room (Master)

Premium bedding, minibar, in-room safe, desk

Double Room (Master)

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Jetted bathtub
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Suite

Premium bedding, minibar, in-room safe, desk

Double Suite

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Triple Room Standard

Premium bedding, minibar, in-room safe, desk

Triple Room Standard

  • Sleeps 4
  • 4 Twin Bed(s)

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Single Room Standard

Premium bedding, minibar, in-room safe, desk

Single Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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About the neighborhood

Map
Av. Presidente Vargas, 666, Cidade Nova, Franca, SP, 14401-100

What's nearby

  • Chapel Square - 12 min walk - 0.6 miles
  • Shopping Calcado - 18 min walk - 1.0 mile
  • Fernando Costa Park - 4 min drive - 2.1 miles
  • Franca Shopping Center - 5 min drive - 3.0 miles
  • Pedro Morilla Fuentes Gymnasium - 5 min drive - 2.9 miles

Getting around

  • Ribeirao Preto (RAO) - 132 min drive

Restaurants

  • ‪Fábrica de Pizzas - ‬6 min walk
  • ‪Suco 100 Igual - ‬2 min walk
  • ‪Padaria Estrela - ‬10 min walk
  • ‪Oliveira Beef Shop & Cia - ‬8 min walk
  • ‪Pastelaria Avenida - ‬8 min walk

About this property

Imperador Palace Hotel

Property highlights
Take advantage of a free breakfast buffet, shopping on site, and laundry facilities at Imperador Palace Hotel. The on-site restaurant offers breakfast and light fare. Free in-room WiFi is available to all guests, along with a business center and a snack bar/deli.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • An electric car charging station, luggage storage, and a water dispenser
  • A banquet hall, multilingual staff, and an elevator
Room features
All 76 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • LED light bulbs, daily housekeeping, and desks

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Handrails in hallways (31 inches high)
  • Handrails in stairways (31 inches high)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Imperador Palace
Imperador Palace Franca
Imperador Palace Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Franca, Brazil
Imperador Palace Hotel Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Hotel Franca

Frequently asked questions

Is Imperador Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Imperador Palace Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Imperador Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Imperador Palace Hotel?

Check-out is at noon.

Where is Imperador Palace Hotel located?

Situated in Franca, this hotel is within a 15-minute walk of Nossa Senhora Aparecida Parish Church, Chapel Square, and Jose Cyrino Goulart Municipal Theater. Jose Chiachiri Historic Municipal Museum and Dr. Lancha Filho Municipal Stadium are also within 1 mi (2 km).

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Imperador Palace Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 188 out of 407 reviews
Rating 8 - Good. 136 out of 407 reviews
Rating 6 - Okay. 52 out of 407 reviews
Rating 4 - Poor. 16 out of 407 reviews
Rating 2 - Terrible. 15 out of 407 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiz uma pernoite e correu tudo bem. Quarto espaçoso, café da manhã excelente.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaderson

Stayed 1 night in Feb 2025

10/10 Excellent

Jaderson

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável.
Stayed 1 night in Jan 2025

8/10 Good

Paulo Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Estadia de 1 noite. Excelente café da manhã
Stayed 1 night in Feb 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Excelente, confortável, bem localizado! Adorei o sabonete liquido oferecido, de extrema qualidade e toalhas de qualidade, ótimo tamanho. Ponto alto o café da manhã maravilhoso! Ar condicionado barulhento e camas de solteiro emendadas sem nada para segurar, acabam se afastando um pouco.
Stayed 1 night in Feb 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Hotel excelente, confortável, limpeza impecável, bem organizado, localização excelente. Adorei te sido atendida com travesseiros extras, pois tenho dificuldades para dormir. Um dos melhores cafés da manhã que já encontrei, extremamente farto, gostoso e com uma reposição incrível. Apenas 2 pontos a se prestar atenção: organização das reservas, eu fiz 2 reservas iguais (uma pra mim e outra para um casal de amigos), ao chegar afirmaram que só tinha uma, se resolveu fácil, mas desconfortável, pois o casal não se sentiu bem ao chegarem e informarem que só tinha um apartamento, antes mesmo de confirmarem, poderiam ter me enviado mensagem se ficasse em duvida. E o ar condicionado, do meu apartamento estava desconfigurado e barulhento, no 16 não gelou o suficiente.
Stayed 1 night in Feb 2025

10/10 Excellent

Top

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem no Centro da cidade, estacionamento grande, li comentários que o estacionamento era longe da recepção, mas é só um corredor lateral que tem que andar, nada demais. Elevador realmente é pequeno, mas como são 04 andares de apartamentos, era rápido. Café da manhã sensacional e o roof toop muito bom, tem uma vista linda. Me hospedaria novamente com certeza.
Stayed 1 night in Jan 2025

10/10 Excellent

Ozéias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Execelente. Vale a pena.
Stayed 1 night in Jan 2025

8/10 Good

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Suelen de Paula

Stayed 2 nights in Jan 2025

4/10 Poor

Marcelo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Cama com as molas afundadas, sem contar que uniram duas camas diferentes. O café da manhã é bom!
Stayed 1 night in Jan 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Vaneska

Liked: Cleanliness, staff & service, property conditions & facilities

Bom hotel

O quarto era triplo (camas separadas) mas qdo chegamos tinha uma cama casal e outra solteiro, o atendente foi solicito, apesar de estava sozinho no hotel p atender a todos os hospedes. Ficamos no quarto 107 e o ar condicionado estava horrível, não esfriou. O banheiro estava limpo, mas o cheiro estava ruim (faltou um desinfetante ou água sanitária). O cafe da manhã foi maravilhoso! Muita variedade e tudo novinho.
Stayed 1 night in Dec 2024

6/10 Okay

Érica

Stayed 1 night in Dec 2024

10/10 Excellent

Viviane Aparecida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Camila

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Não compensa

Demora no atendimento e na entrada, tomadas não funcionavam, chuveiro demorava 10 minutos para esquentar, secador desligava sozinho e o café da manhã era frio, ficaríamos dois dias e até encurtamos para um, não sabemos se irão nos reembolsar, pois pedem o pagamento já no checkup, então pagamos dois dias.
Stayed 2 nights in Nov 2024

2/10 Terrible

JANAINA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Péssima!!! Entrei no quarto e estava sem arrumar, com uso do hóspede anterior. Trocaram o quarto e quando entrei já tinha gente hospedado (sim, um absurdo total e falta de segurança para quem já estava hospedado). Trocaram pela terceira vez, o quarto estava arrumado e bem limpo, mas o frigobar fazia barulho como se tivessem 10 varejeiras no quarto e o ar condicionado fazia tanto barulho que foi melhor dormir com ele desligado… Colchão ruim, quase na madeira… Estava tão exausta que não tive forças pra trocar novamente de quarto…
Stayed 1 night in Nov 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfatória
Stayed 2 nights in Nov 2024

8/10 Good

Fernando

Stayed 4 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

ROGERIO H

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024