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Imperador Palace Hotel

3.0 star property

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Photo gallery for Imperador Palace Hotel

Rooftop terrace - Imperador Palace Hotel (Franca)
Free daily buffet breakfast - Imperador Palace Hotel (Franca)
Exterior - Imperador Palace Hotel (Franca)
Reception - Imperador Palace Hotel (Franca)
Reception - Imperador Palace Hotel (Franca)
You can look forward to a free breakfast buffet, shopping on site, and laundry facilities at Imperador Palace Hotel. The on-site restaurant offers breakfast and light fare. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Suite (Single)

Deluxe Suite (Single) | Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Single)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Suite (Double)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Double)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Master)

Premium bedding, minibar, in-room safe, desk

Single Room (Master)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room (Master)

Premium bedding, minibar, in-room safe, desk

Double Room (Master)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Franca is home to Imperador Palace Hotel. Nossa Senhora Aparecida Parish Church and Franca Solar Clock are local landmarks, and the area's natural beauty can be seen at Fernando Costa Park and Amaury Destro Sports Complex. Looking to enjoy an event or a game while in town? See what's happening at Dr. Lancha Filho Municipal Stadium or Pedro Morilla Fuentes Gymnasium. Visit our Franca travel guide
Map
Av. Presidente Vargas, 666, Cidade Nova, Franca, SP, 14401-100

What's nearby

  • Nossa Senhora Aparecida Parish Church
    12 min walk - 0.6 miles
  • Jose Chiachiri Historic Municipal Museum
    14 min walk - 0.8 miles
  • Dr. Lancha Filho Municipal Stadium
    15 min walk - 0.8 miles
  • Shopping Calcado
    18 min walk - 1.0 mile
  • Fernando Costa Park
    6 min drive - 1.4 miles

Getting around

  • Leite Lopes Airport (RAO)
    132 min drive

Restaurants

  • Padaria Estrela
    10 min walk
  • Bar da Careta
    10 min walk
  • La Sante Café Gourmet
    8 min walk
  • Cafeteria Cristal
    8 min walk
  • Bunitos Dog - Presidente Vargas
    6 min walk

About this property

Imperador Palace Hotel

Property highlights
Take advantage of a free breakfast buffet, shopping on site, and laundry facilities at Imperador Palace Hotel. The on-site restaurant offers breakfast and light fare. Free in-room WiFi is available to all guests, along with a business center and a snack bar/deli.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • An electric car charging station, multilingual staff, and a banquet hall
  • A 24-hour front desk, bicycle parking, and 1 meeting room
Room features
All 76 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Handrails in hallways (31 inches high)
  • Handrails in stairways (31 inches high)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Imperador Palace
Imperador Palace Franca
Imperador Palace Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Franca, Brazil
Imperador Palace Hotel Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Hotel Franca

Frequently asked questions

Is Imperador Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Imperador Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Imperador Palace Hotel?

Check-out is at noon.

Where is Imperador Palace Hotel located?

Situated in Franca, this hotel is within a 15-minute walk of Nossa Senhora Aparecida Parish Church, Chapel Square, and Jose Cyrino Goulart Municipal Theater. Jose Chiachiri Historic Municipal Museum and Dr. Lancha Filho Municipal Stadium are also within 1 mi (2 km).

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Reviews

Imperador Palace Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 225 out of 461 reviews
Rating 8 - Good. 143 out of 461 reviews
Rating 6 - Okay. 62 out of 461 reviews
Rating 4 - Poor. 16 out of 461 reviews
Rating 2 - Terrible. 15 out of 461 reviews

Reviews

Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Amauri

Liked: Cleanliness, staff & service, amenities
Otima estadia , eu recomendo
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Renata

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
O atendimento é excelente, mas o prédio necessita de manutenção e reformas.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

PAULINO

Liked: Cleanliness
Disliked: Amenities
TV estava sem canais disponíveis por problemas com a operadora. Demora em atender chamados da portaria. Chuveiro demora para esquentar. Somente disponível sabonete líquido em frasco difícil de manipular
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Piero Luis

Liked: Cleanliness, staff & service, amenities
Equipe gentil.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jubiana

Disliked: Room comfort
Olha a realidade bem diferentes das fotos postadas.os quarto encontrava em reformas não fomos avisados desse detalhe. A TV não funciona corretamente.fiz reserva de 2 quartos todos em reforma.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Instituto

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cândido

Liked: Cleanliness, staff & service, room comfort
Estadia tranquila, com bom atendimento e café da manhã de qualidade.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Era muito bom
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Fábio

Disliked: Property conditions & facilities, room comfort
Pelo valor cobrado a cama deveria ser mais confortável.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel está em reforma, o quarto apesar de aconchegante e ter uma boa cama, estava metade com pintura antiga e a outra metade com pintura nova, mas no geral tudo Ok. O café da manhã é muito bom e tem boa variedade!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Cassiano Alberto

Liked: Cleanliness, staff & service

Precisa melhorar a estrutura

Tivemos um desconforto em relação ao hotel, Wi-Fi pessimo e sem velocidade, fomos orientados pela manha levar os notebooks para a area do cafe da manha, alem do wifi nao conseguir comportar a velocidade minima necessária, tivemos que sair do ambiente por estar em obras impossibilitando de fazer nossas reuniões, pois trabalhamos home office então fomos para o quarto e tivemos que rotear nossos celulares para conseguir usar a internet, nem no periodo da noite conseguimos assistir qualque streaming, pessoal do hotel e muito simpatico, muito solicito, mas a estrutura em si deixa muito a desejar, sendo que na minha opinião ja foi um dos melhores de franca, café da manhã é bom e bem feito, mas infelizmente por esse transtorno pretendemos nao voltar mais e optar por outros.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entrega além do que cobra!

Excelente café da manhã em ambiente bem ventilado
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
café da manhã 👍👍👍
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, ótimo atendimento, café da manhã muito bom.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ensei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã bom, mas com queijo azedado
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quartos limpos, funcionários qualificados e prestativos, além de um ótimo café da manhã.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ponto positivo

O hotel me autorizou a utilizar o restaurante como um escritório antes do início da minha estadia. Além disso, disponibilizaram o quarto mais cedo, antes do início previsto. Foram muito solícitos quanto a isso.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Nei

Liked: Cleanliness, staff & service

Mediana

Razoável
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Para estadias rápidas…

Hotel básico para estadias curtas, localização boa, cobertas de baixa qualidade, estava em reforma e sem ar-condicionado avisado no check in… cheiro de alho frito terrível as 6:00 da manhã que invade a ventilação pelo banheiro…
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carlos Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom. Excelente localização e bastante confortável
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ótimo

Hotel acolhedor com funcionários muito atenciosos e educadissimos, mecsenti muito bem, o que mais me surpreendeu foi o cha da tarde, o que nunca vi em outros hoteis, tanto o cha da tarde e o café da manhã são maravilhosos, bolos realmente caseiros e variedade em tudo salgados, doces, bebidas e frutas, virei fã
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

ALINE CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia foi muito confortavel, somente pernoitamos , mas foi muito bom . Cafe da manha excelente ,muito completo e delicioso.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

GUSTAVO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quarto 01, que deveria ser um quarto triplo na verdade foi um outro quarto somente com uma cama de casal, bem menor do que o da foto do anúncio. Além de conter mofos nas paredes e uma cortina muito empoeirada. O quarto 02 era o quarto do anúncio porém o AR Condicionado não estava funcionando. Foi solicitada a troca porém sem sucesso.
Stayed 1 night in Jun 2025