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ibis Sertaozinho

3.0 star property
Travelers can stay connected with free in-room WiFi at ibis Sertaozinho while exploring nearby on rental bikes or unwinding with a drink at the on-site bar

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LCD TV - ibis Sertaozinho (Sertaozinho)
Reception - ibis Sertaozinho (Sertaozinho)
Standard Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing - ibis Sertaozinho (Sertaozinho)
Daily buffet breakfast for a fee - ibis Sertaozinho (Sertaozinho)
Front of property - ibis Sertaozinho (Sertaozinho)
ibis Sertaozinho offers modern comfort and practical amenities for busy travelers. Enjoy free in-room WiFi, convenient dry cleaning, an on-site business center, and a bar to unwind after meetings or sightseeing.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Sertaozinho is home to ibis Sertaozinho. The area's natural beauty can be seen at Lagoa do Parque da Cidade and Gustavo Simioni Ecological Park, while Professor Olympia Faria Aguiar Adami Municipal Theater and Coffee Museum are cultural highlights. Magic Gardens and Centro Cultural Palace are also worth visiting. Visit our Sertaozinho travel guide
Map
Rua Fioravante Sicchieri 100, Esquina Com Jordao Borghetti, Sertaozinho, SP, 14170-690

What's nearby

  • Frederico Dalmasco Municipal Stadium
    5 min walk - 0.3 miles
  • Professor Olympia Faria Aguiar Adami Municipal Theater
    10 min walk - 0.5 miles
  • Immigration Museum
    14 min walk - 0.8 miles
  • 21st of April Square
    14 min walk - 0.8 miles
  • Ribeirão Shopping Mall
    25 min drive - 17.4 miles

Getting around

  • Leite Lopes Airport (RAO)
    45 min drive

Restaurants

  • Romulu's Restaurante
    13 min walk
  • Cantina da Amélia
    11 min walk
  • Chicken-in
    10 min walk
  • Quero Quero Lanches
    12 min walk
  • Subway
    12 min walk

About this property

ibis Sertaozinho

Property highlights
At ibis Sertaozinho, you can look forward to dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • An elevator, a porter/bellhop, and a front-desk safe
Room features
All 119 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with premium channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; BRL 42 for adults and BRL 34 for children
  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 42 for adults and BRL 34 for children
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is ibis Sertaozinho pet-friendly?

Yes, ibis Sertaozinho allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at ibis Sertaozinho?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Sertaozinho?

Check-out is at noon.

Where is ibis Sertaozinho located?

Situated in Sertaozinho, this hotel is within a 15-minute walk of Frederico Dalmasco Municipal Stadium and Professor Olympia Faria Aguiar Adami Municipal Theater. Immigration Museum and 21st of April Square are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Sertaozinho Reviews

8.2

Very Good

7.8

Cleanliness

7.4

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 74 out of 183 reviews
Rating 8 - Good. 64 out of 183 reviews
Rating 6 - Okay. 29 out of 183 reviews
Rating 4 - Poor. 6 out of 183 reviews
Rating 2 - Terrible. 10 out of 183 reviews

Reviews

Verified

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
quite
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

vandeilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legal
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Quarto padrão Ibis. Ficamos hospedados para seguir viagem no dia seguinte. Check-in e checkout super rápidos. Café da manhã gratuito por ser fim de semana (surpresa positiva!). Recomendo!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gildma

Liked: Cleanliness, staff & service, amenities
Tudo muito bom. Do café à estadia. Quarto simples, mas com o necessário. Equipe de recepção bem simpática!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Mariana Cristina

Os apartamentos não estão tão novos, ficando a desejar nesse quesito. Estacionamento ok. Gostamos bastante da localização. O café da manhã é muito bom com várias opções e de boa qualidade.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lucas Eduardo

Liked: Staff & service, amenities
Disliked: Cleanliness
Equipe
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kate Anne

Liked: Cleanliness, staff & service, amenities
Organização do quarto muito boa. Cafe da manhã variado e muito bom.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ivanira

Liked: Cleanliness, staff & service, amenities
Estav tudo dentrovda expectativa
Stayed 1 night in Nov 2025
Verified

6/10 Okay

TIAGO

Liked: Cleanliness, staff & service
O ponto fraco para nós foi a temperatura da água para o banho. Chuveiro esquenta pouco e deixou a desejar neste ponto. Poderia ter disponível 2 travesseiros a mais ao unves de apenas 1.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lucas Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acabei não usando nem o estacionamento, e também não tomei café
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Waldemir

Liked: Staff & service, property conditions & facilities, room comfort
Acredito que deva ser considerado uma revisão no formato da abertura das portas dos apartamentos. Tive que descer 3 vezes para pedir ajuda a recepcionista pois a porta do meu quarto não abria corretamente. Outro ponto relevante é a revisão da água quente do chuveiro. O apto 451 praticamente só saia água morna e não quente. Eu sou bem alérgico a ácaros e senti um forte cheiro de poeira nos travesseiros e acabou atacando minha alergia.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Talita

Liked: Staff & service, amenities
Disliked: Cleanliness
O quarto tinha mal cheiro, parecido quando estofado molha e fica com cheiro semelhante a urina. Quarto muito caro para estar nessas condições.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Alessandra

Liked: Cleanliness
Disliked: Room comfort

Hotel Ibis Sertãozinho Quarto 651

O hotel é razoável. O quarto em que fiquei 651 precisa de melhorias urgentes. As paredes então deterioradas, com rachaduras, marcas de infiltrações, falta pintura e os móveis também precisam ser trocados pois já estão bem velhos. No geral o hotel cobra uma diária caríssima pra oferecer um quarto neste estado... existem outros hotéis ao redor que tem um preço mais acessível e com melhores condições. Ponto positivo para o café da manhã que foi super completo e variado.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Alessandra

Liked: Cleanliness
Disliked: Property conditions & facilities

Hotel Ibis Sertãozinho

O hotel é razoável. No primeiro dia o quarto em que fiquei 651 precisa de melhorias urgentes. As paredes então deterioradas, com rachaduras, marcas de infiltrações, falta pintura e os móveis também precisam ser trocados pois já estão bem velhos. No geral o hotel cobra uma diária caríssima pra oferecer um quarto neste estado... existem outros hotéis ao redor que tem um preço mais acessível e com melhores condições. Ponto positivo para o café da manhã que foi super completo e variado. No segundo dia eu pedi pra trocar de quarto, me colocaram no 763, achei bem mediano também, precisando de melhorias na pintura. Troca de toalhas e lençóis que estavam já encardidos pelo tempo de uso. A limpeza estava ok. O wi-fi funcionando perfeitamente e a TV com poucas opções de canais, mas funcionando. O estacionamento é bem amplo e não precisa de reserva.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Marino A

Liked: Property conditions & facilities, room comfort
Bom
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Daniela

Disliked: Staff & service

Lentidão de atendimento

Quarto estava sujo nas parede com marca de catarro, recepção muito lenta, somos hóspede da rede, vcs deviam ter um sistema integrado onde tenha cadastro do hóspede, funcionários muito lento, uma rede desse tamanho já deveria ter um banco de dados dos clientes, fazer ficar mais de uma hora na fila pra fazer checkin é um absurdo
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Emanuelly

Disliked: Staff & service, property conditions & facilities
Muita demora no atendimento, somente 1 funcionária disponível para check-in, várias pessoas aguardando conseguir fazer check-in, funcionária não informa que tem que pegar coberta no balcão, depois que subi pro app tive que descer de novo pra pegar coberta.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

LIRIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Tudo certo
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Helbert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem horrivel!

Uma estadia totalmente horrivel. O banheiro estava completamente sujo, a pia entupida e o quarto aparentava que havia passado por uma "limpeza" bem basica e rápida. O atendimento da recepção foi horrivel e desorganizado.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Eder

Liked: Room comfort
Disliked: Cleanliness

Decepcionado

Café da manhã decepcionante Não tem o padrão IBIS Simplesmente horrível
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Maura L DE M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DECEPCIONANTE

Péssimo atendimento. Funcionários desatenciosos, mal educados. Queriam nos cobrar a estadia, sendo que já havíamos pago. Colchão velho, causou dor nas costas. Lençol manchado de sangue. Inadmissível, mas não trocam as roupas. Sem toalha no quarto, nem tapetinho. Tivemos que buscar na recepção, que não atendeu o telefone (9 e celular)porque estavam no horário de "janta". Pedi para trocar os lençóis e tivemos que sair do quarto (norma do hotel, disseram). Quisemos que deixassem a porta aberta, mas a trava estava quebrada, por norma dos bombeiros.Quando uma funcionária da noite nos disse que se quiséssemos, poderíamos ir embora, mas o hotel não devolveria o dinheiro. Isso pode? Absurdo se dirigir a nós neste tom.Ainda nos intimidou quando reclamamos da má recepção, ela disse que iria ver na câmera, duvidando do que eu disse que não tinha niguém na portaria quando chegamos. Foi uma sucessão de acontecimentos desagradáveis. NÃO RECOMENDO A NINGUÉM se hospedar neste hotel. Existem outros melhores, com certeza. O gerente deveria pensar em admitir funcionários com educação, e trocar os lençóis. Sabe-se lá quantas vezes isso aconteceu.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Victória

Liked: Staff & service
Disliked: Cleanliness, room comfort
Tudo dentro do esperado, atendimento bom e receptivo, café da manhã bom e variado. Porém, no quesito acomodação, tivemos problemas. O colchão já passou do fim de sua vida útil, tendo dois afundamentos no lugar de deitar do casal. Resultou em noites mal dormidas e muita dor nas costas. Roupa de cama manchada e encardida, com aspecto de suja.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Carlos

Ótima localização, fácil acesso! Atendimento excelente!
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Claudia C

Liked: Cleanliness
Disliked: Staff & service, room comfort

Sugestão de atendimento no hotel

Ao chegar no Hotel, a recepcionista fez uma confusão na reserva. Que tinha que pagar um valor, sendo que já tinha fechado com vocês. iA gerar um código no cartão. Enfim, depois de grande exaustão, peguei meu cartão para pagar , pq chegamos cansados, queríamos descansar. Ela disse que não era nosso cartão e sim de um cartão virtual. Achamos super desnecessária essa informação. Para os hóspedes não importa a forma. Entre Hotels e Ibis, e sim o ok para nós hospedarmos. Causou um grande estresse. O café da manhã é excelente. Os quartos poderiam ser melhor conservados. No banheiro ser colocado um suporte para shampoo. Antes de acomodar um hóspede ver o que precisa de manutenção. A saboneteira estava caída.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito Bom

Hospedagem muito boa.
Stayed 1 night in Jun 2023