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Aparthotel

Quinta de Santana

Property class: 4

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Photo gallery for Quinta de Santana

A narrow cobblestone pathway flanked by modern buildings with balconies and a stone wall. - Quinta de Santana (Ribeira Grande)
A balcony with white chairs, a glass railing, and a view of a swimming pool and garden. - Quinta de Santana (Ribeira Grande)
A bedroom with a large bed, a sliding glass door, a wooden wardrobe, and a nightstand with a lamp. - Quinta de Santana (Ribeira Grande)
A modern building with a red door and a staircase leading to a balcony. - Quinta de Santana (Ribeira Grande)
A dining area with wooden tables and chairs, a chandelier, and a view through a window. - Quinta de Santana (Ribeira Grande)
Located close to Igreja de Nossa Senhora das Estrelas and Caldeira Velha, Quinta de Santana provides a terrace, a garden, and a playground. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Apartment, 1 Bedroom

A pathway leading to a row of modern buildings with red railings and stone walls.

Apartment, 1 Bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A bedroom with two beds, a wooden wardrobe, a nightstand with a lamp, and large windows with curtains.

Apartment, 2 Bedrooms

  • Garden view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

About the neighborhood

Located in Ribeira Grande, Quinta de Santana is near the beach. Igreja de Nossa Senhora das Estrelas and Bell Tower are notable landmarks, and the area's natural beauty can be seen at Caldeira Velha and Praia do Populo. Museu Casa do Arcano and Batalha Golf Course are two other places to visit that come recommended. Visit our Ribeira Grande travel guide
View more Aparthotels in Ribeira Grande
Map
Canada da Meca 4, Ribeira Grande, 9600-160

What's nearby

  • A geothermal area with steam vents, rocky terrain, and white buildings in the background.
    Caldeira Velha
    4 min drive - 2.7 miles
  • A coastal town with a harbor, green hills, and a clear blue sea.
    Ponta Delgada Harbour
    14 min drive - 12.2 miles
  • Honey Route Experience
    5 min walk - 0.3 miles
  • Santana Beach
    13 min walk - 0.7 miles
  • Rabo de Peixe Fishing Port
    1 min drive - 1.0 mile

Getting around

  • Joao Paulo II Airport (PDL)
    18 min drive

Restaurants

  • Galp
    3 min drive
  • TukáTulá
    4 min drive
  • Snack Bar Bela Vista
    3 min drive
  • Central Parque
    10 min drive
  • Caravela Sunset Bar
    5 min drive

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Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Family friendly

  • Free crib
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 per person
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 15-inch TV with cable channels
  • Library

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 22 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the ocean

Things to do

  • Billiards/pool table

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Mosquito nets

General

  • 2 floors
  • 25 units
  • Access via exterior corridors
  • Built in 2008
  • Garden
  • Reception hall
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 22 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR 6 per person, per stay. This fee does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from April 01 to October 31
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Quinta de Santana have a pool?

Yes, this property has an outdoor pool.

Is Quinta de Santana pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 22 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quinta de Santana?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Quinta de Santana?

Check-out is at 11:00 AM.

Does Quinta de Santana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Quinta de Santana located?

Situated by the ocean, this aparthotel is 2.5 mi (4 km) from Igreja de Nossa Senhora das Estrelas and 2.7 mi (4.3 km) from Caldeira Velha. Museu Casa do Arcano and Batalha Golf Course are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quinta de Santana Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 100 out of 192 reviews
Rating 8 - Good. 71 out of 192 reviews
Rating 6 - Okay. 15 out of 192 reviews
Rating 4 - Poor. 4 out of 192 reviews
Rating 2 - Terrible. 2 out of 192 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely place to stay, beautiful gardens - our kids loved the pool.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff, great to have parking
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Liked: Cleanliness, check-in, communication, listing accuracy
The property was excellent if you’re looking quiet and safe place to stay. The property is gated, it is outside of town so you will need a vehicle to get around. It is surrounded by gardens with beautiful flowers/trees. The room was spacious and included a lovely kitchenette (little fridge/freezer), you can cook your own meals. Bed was comfortable. Sheets & towels clean. And if you like cats, there are plenty roaming around. I would definitely recommend this hotel.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Very well located hotel to explore the northern part of the island. Set up with kitchen is good and comes in handy for a break of eating out and prepping lunches for hikes. The pool is a nice addition after a full day of walking
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Check-in, listing accuracy
A nice place and the location on the island is good. The garden is also really nice. We used the pool but it really needs to be cleaned more often. To be honest I would not have used it if I had travelled without kids. It needs a lot more cleaning attention. Another thing that we were not happy with was our beds, the madrasses were not good and especially the 4th bed (in a drawer) really needs replacement. Even our 8 year old son complained - and I understood him after I slept at it for one night. Really not acceptable as madras. So either buy minimum 1 new madras or rent it out for 3 persons only, that would be my strong advise. We had tiny ants in the kitchen but maybe hard to avoid? All in all an okay place, we liked it but it could have been better.
Stayed 8 nights in Jul 2026
Verified review

6/10 Okay

Liked: Communication
Setting is nice but kind of worn out. Old furniture and bit smelly. Swimming pool was nice. People very friendly.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Clean and pleasant. Basics in the kitchenette. For anything else like groceries, excursions, beach etc you need a car. 1 restaurant in walkable distance.
Stayed 4 nights in Jun 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
When I rrived on aute I was told by the hotel that room that I booked had some issues with the plumbing, they downgraded me to a smaller room and instead they offered me breakfast (it was pretty OK) the place needs more maintenance and cleaning, the room smelled like humidity. The pool area is nice.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Harmony place you are looking for

Extremelly helpful staff,very kind and always ready to support. During our stay someone had stolen our goggles and towels and staff helped at least a little compensate. Also as we had an early flight we were on the island 9hrs prior to check in. Staff made our room available sooner as well we were able to buy breakfast that we didnt have originally arranged. The property is located in amazing Zen garden with pool, complete tranquility a privacy secured. It was a lovely stay.
Stayed 6 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice. The rooms are very outdated and smell of mold. The property needs a renovation. Would not stay here again until they renovated
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here with my mum and my kid. They set a bed in the main room for the kiddo. The apartment was big and clean. And had everything we needed (we only missed a coffee machine). It had a private outdoor space (where we missed a table and chairs to enjoy dinner outside) but we were super comfortable overall. The crew were so nice with us and the Quinta had an amazing gardens and kids playground and also a pool, which we could not enjoy because it was not allowed to use after 5.30pm, and we always came back from spending the day outside around that time or some later, it would be so good to have some pooltime after a long day. But we had a very good experience, would recommend and would go back again for sure
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The quality and size of the “apartments” (they’re basically houses, it’s great) is phenomenal for the price. To have a private back deck, many air conditioners, a kitchen, a nice bathroom, FOUR sets of sliding doors.. it was great. Friendly cats run the grounds, par for the course in Europe. Parking is a little tight and it’s in a quaint area of the island but those very small “negatives” are so heavily outweighed by the friendliness of staff, 24 hour pool and big clean rooms that it’s barely worth mentioning. I’d recommend this place to anybody. My one real and only gripe is to access the property the first time it’s a hassle. It’s a private gate and everyone gets a remote, but when you’re first arriving you need to call. It’s not well labelled where you need to go either. Besides that it’s perfect. We will be returning.
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Disliked: Listing accuracy
Everything was nice except the rooms was not what we booked. We booked for 3 families and we all got different size rooms which caused conflict. Also the fact that everywhere we went smelled cat pee cause their was so many cats.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was the most amazing place to stay! Loved the gardens and the apartment was cozy and clean and amazing for a family of 4!!
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Good location.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Cat heaven

Friendly staff. Easy check-in. Very spacious and clean units. Extra bonus: tons of the sweetest cats that are more than happy to accompany you during your stay!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Very Happy!

This hotel was very clean and comfortable. The gardens were beautiful. The staff is very helpful. The location was close to attractions.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Always they provide amazing service, all the workers are very friendly
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We were traveling to Sao Miguel from US on red-eye. Needed a place to stay in early morning. The staff there were very accommodating, helpful, and feel they went above and beyond to help us out and make our stay awesome.
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

You need to have decaffeinated tea and coffee
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The property itself was amazing. There should have been more clear instructions on how to get onto the property itself. The property was enclosed completely and access was unclear.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reception was very friendly and very helpful. The grounds we're very beautiful and had lot's to offer . Pool was good and deep which was a nice perk. The property itself made you feel like you we're in a zen garden very lush, green, and beautiful. The downfall to this property is you would need a car or some sort of transportation has this hotel is about a half hour walk to R. Grande. Other then that very happy with the hotel, property, and our stay.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
One remark: duplex with climatisation in the kitchen but not in the bedroom.
Stayed 1 night in Aug 2023