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Mercure Rhodes Alexia Hotel & Spa

Property class: 4

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Photo gallery for Mercure Rhodes Alexia Hotel & Spa

Bar (on property) - Mercure Rhodes Alexia Hotel & Spa (Rhodes)
A modern outdoor pool area with a wooden chair and a wicker basket. - Mercure Rhodes Alexia Hotel & Spa (Rhodes)
A modern lobby with a marble floor, a reception desk, and a wall-mounted sculpture. - Mercure Rhodes Alexia Hotel & Spa (Rhodes)
A beach with rows of sun loungers and umbrellas, a clear sky, and a distant sailboat. - Mercure Rhodes Alexia Hotel & Spa (Rhodes)
A hotel room with a bed, a desk, a chair, a phone, a TV, and a balcony with a table and chairs. - Mercure Rhodes Alexia Hotel & Spa (Rhodes)
Near Elli Beach and Palace of the Grand Master of the Knights of Rhodes, Mercure Rhodes Alexia Hotel & Spa provides 3 beach bars, a poolside bar, and a terrace. Adventurous travelers may like the cycling at this hotel. Treat yourself to a massage, a facial, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a coffee shop/cafe and a garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Classic Room, 1 King Bed, Balcony

7.0 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Terrace

Room

Junior Suite, 1 King Bed with Sofa bed, Terrace

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed, Balcony, Sea View

A modern hotel room with a large bed, a desk, a chair, and a view of the sea.

Privilege, Room, 1 King Bed, Balcony, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Balcony

Room

Superior Room, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds, Balcony

Room

Superior Room, Multiple Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege, Room, Balcony, Sea View

Room

Privilege, Room, Balcony, Sea View

  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Located in Neochori, a neighborhood in Rhodes, Mercure Rhodes Alexia Hotel & Spa is in the entertainment district and near the beach. Palace of the Grand Master of the Knights of Rhodes is a notable landmark, and the area's natural beauty can be seen at Elli Beach and Faliraki Beach. Bar Street and Aquarium of Rhodes are also worth visiting. Discover the area's water adventures with water skiing, parasailing, and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Rhodes travel guide
Map
54, Orfanidou street, Rhodes, Rhodes Island, 85100

What's nearby

  • A large, curved structure extending into a body of water, likely a bridge or dam.
    Elli Beach
    7 min walk - 0.4 miles
  • Bar Street
    1 min walk - 0.1 miles
  • Akti Miaouli Beach
    1 min walk - 0.1 miles
  • Rhodes Casino
    7 min walk - 0.4 miles
  • Old Town Gates
    7 min walk - 0.4 miles

Getting around

  • Diagoras Airport (RHO)
    30 min drive

Restaurants

  • Κούκος
    3 min walk
  • Burattino
    3 min walk
  • Tamam Restaurant
    3 min walk
  • Mediterraneo
    3 min walk
  • Christos Garden
    3 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transportation

  • Street parking available
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 10 for children
  • 2 restaurants
  • 3 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Elevator (25 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 1 and April 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1143Κ013A0399500

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 9:30 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool

Frequently asked questions

Does Mercure Rhodes Alexia Hotel & Spa have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:30 AM–7:00 PM.

Is Mercure Rhodes Alexia Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Rhodes Alexia Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Rhodes Alexia Hotel & Spa?

Check-out is at 11:00 AM.

Where is Mercure Rhodes Alexia Hotel & Spa located?

Located in Neochori, this spa hotel is within a 10-minute walk of Bar Street and Elli Beach. Rhodes Port and Palace of the Grand Master of the Knights of Rhodes are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Rhodes Alexia Hotel & Spa Reviews

8.2

Very Good

9.0

Cleanliness

8.0

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 30 out of 70 reviews
Rating 8 - Good. 24 out of 70 reviews
Rating 6 - Okay. 10 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and clean hotel
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming on my arrival, The room was very clean with tea and coffee which were replenished daily. The only meal that I had in the restuarant was excellant.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the bars and restaurants. Also the beach was near. It is just a short walk to the harbour and Rhodes old town. The harbour had lots of boat trips you could choose from. This hotel also can book you some day trips. The pool was small with plenty of sunbeds.
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay, we both became quite ill with gastroenteritis (which apparently is common in Rhodes!), but the staff were so lovely & extremely helpful, including bringing us breakfast to the room (which isn't something they usually offer.) Room was modern & always clean. The barman was brilliant, even if he was joking about the football team I supported, and if we were to travel to Rhodes, we would stay at this hotel again!
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay from beginning to end. The rooms were clean with fresh bedding and towels daily! The staff were super friendly and helpful at the reception and bar.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at the hotel - the staff were super friendly and helpful, the hotel was very modern and clean (in fact, the whole property was spotless) and they followed my request to be put in a room with sea view, which gave me the best morning views when I woke up. Also worth mentioning the hotel was a stone's throw away from the quieter side of the beach which was ideal for me. Loved it and would definitely stay again!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and clean and the view of the sea fantastic. It is a shame that the buildings infront are rather run down but if you don’t sit right to the front of the balcony they are obscured. The location is excellent for walking into the old town the only downside is the proximity to bar street which can be rather rowdy but if you turn right when you come out the front of the hotel you never have to go along it.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff has always been extremely helpful in my many stays at the Alexia over the years and the location of the hotel is excellent for walks to the ancient city and is very close to the Aegean for those always perfect sunsets.
Stayed 11 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was not an issue, with help from staff. Beautiful room clean and comfortable Quiet great nights sleep. Exceptional breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room. Kindly staffs. Amagiing bed .
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was my third year in a row staying at the Alexia and it has always worked perfectly and is an excellent base of operations for seeing the new and the old fortified city. Many fine and interesting restaurants within walking distance of the hotel. The huge buffet breakfast is always nice and a good way to start another pretty day in Rhodes.
Stayed 12 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit to the Alexia and both visits have been excellent and the staff has always been most helpful. That huge buffet breakfast is a good way to start another beautiful day on Rhodes.
Stayed 14 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location.. just wow.. I highly recommend this hotel.. You can’t go wrong and the The decor is very contemporary and right up my alley. Do yourself a favor book it you won’t regret it
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the best hotel I've stayed at over the many trips to Rhodes. The room was very nice and had balcony and there was an excellent big buffet breakfast. I was not troubled with noise which is mentioned in other reviews. The location was perfect for walking to the old Crusader era fortified city.
Stayed 13 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for a short holiday break. We stayed 1 week and it was fine. Clean, nice room and bathroom, kind staff and perfect breakfast. The buildings around the hotel are terrible. The seaview is affected by buidlings in poor condition and empty.
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Meltem she’s the best guest relations ever , made me feel at home , also special thanks to Angie , Alexander , Nikita’s from front desk for their 5 star service , highly recommend this hotel.the mentioned names became my family for my stay. You can basically walk to the beach it’s a few meters from the hotel even to the beach bars and old town
Stayed 12 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location lovely hotel staff were great rooms comfortable and spotless 2 things that stopped me from giving it 5 stars : Rooms need to be better soundproofed as it’s close to a strip and VERY noisy on an evening And secondly the gym wasn’t open in a weekend in the hotel
Stayed 8 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
+ staff was friendly and tried to accommodate immediately + nice beach / sea view - location right next to the party street on one site and large construction on the other - means lot of noise day and night, almost 24/7. - room not really equipped as requested for a 4* hotel - quite hard beds, we had to change rooms and request a topper - parking situation in the front, no guaranteed parking spots for hotel guests
Stayed 6 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness
I paid extra for a suite expecting a quieter, more premium experience, but unfortunately this was one of the noisiest hotels I’ve stayed in. My suite was on the ground floor with a terrace overlooks a construction site one side and a strip club the other, with construction noise throughout the day. The private terrace and plunge pool were also in such a windy spot that they were unfortunately unusable for most of my stay. The main swimming pool was literally right next to the road with the construction site opposite. Noise was the biggest issue. The hotel is next to the a party street, so there are people shouting and screaming in the early hours. Inside the hotel, noise carries from reception into the corridor as there is no door to separate, in addition my room was opposite an office, meaning I regularly heard phones ringing and doors slamming. Housekeeping staff were also shouting down the corridors from around 7am each morning. On the positive side, the location is good, just a couple of minutes from the beach, surrounded by good restaurants, and within easy walking distance of both the Old Town and New Town. The room itself was spacious, the bed was comfortable, the complimentary minibar drinks were a nice touch, and housekeeping did do a great job keeping the room clean. Overall, the lack of peace and quiet seriously affected my stay and my sleep. I was very glad I packed earplugs, but even with them I struggled to get a decent night’s rest.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Hotel staff were very helpful. The room was nice and bathroom clean. Unfortunately our balcony never received any sun due to another hotel being very close behind. There is a building site across the road which starts work early every morning, this was loud, dusty and dirty.
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool opening out onto the road was not the best design
Stayed 5 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Staff & service
Our stay at this hotel was completely ruined by the shocking customer service we received. After housekeeping entered our room, a valuable necklace we had safely stored in a hidden bag disappeared. I’ll let readers draw their own conclusions. When we reported it, we were repeatedly interrupted, talked over, laughed at and smirked at by reception. Instead of showing empathy, they made us feel like we were the problem. We were given conflicting instructions throughout: first they said they would call the police, then changed their minds when I agreed, insisted on speaking to the manager, told us to search the room again, and eventually sent us to the police station ourselves. I also asked for the receptionists’ names and, as I tried to note them down, they covered their name badges, which only added to my concerns. After completing the police report, I asked to speak to the general manager in reception so the conversation could take place professionally, given our experience with the reception staff. Instead, I was told it had to take place in her office behind a closed door, where she repeatedly talked over us and even said she was proud of how her staff had handled the situation. If this is the standard of customer service expected by management, it’s no surprise the reception staff behaved the way they did. She also claimed there were no negative reviews about customer service, yet it took me less than two minutes to find several describing very similar experiences.
Stayed 7 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Due serate con urla e schiamazzi di ragazzi che si spostavano da una stanza all'altra e facevano festa in camera. Chiamata la security perché una ragazza si è spostata da una stanza all'altra passando dal balcone della mia stanza. Quindi anche paura per intrusi in camera
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona struttura e personale gentile. Valida la colazione. Molto comoda per centro e per la spiaggia. Peccato per la struttura a fianco in fase di costruzione ma quando sarà ultimata il panorama sarà migliore
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Amenities
Disliked: Cleanliness
La struttura è nuova e di recente ristrutturazione. Dotata di tutti i confort e le dotazioni della camera sono buoni. La colazione abbondante e di qualità. L’unico neo è purtroppo la pulizia. Le addette alle camere non prestano attenzione. La logistica è favorevole. Vicino a tutti i punti di interesse della città.
Stayed 8 nights in Aug 2026