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Holiday Inn Reynosa Zona Dorada by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Reynosa Zona Dorada by IHG

A spacious lobby with a grey sofa, a wooden bench, and a coffee table. There are multiple lamps and a large painting on the wall. - Holiday Inn Reynosa Zona Dorada by IHG (Reynosa)
A hotel with a modern facade, a prominent entrance, and a well-lit exterior. - Holiday Inn Reynosa Zona Dorada by IHG (Reynosa)
A restaurant with multiple tables, chairs, and sports screens displaying a soccer game. - Holiday Inn Reynosa Zona Dorada by IHG (Reynosa)
A lobby with a marble floor, a black table, two abstract paintings, an elevator, and a trash bin. - Holiday Inn Reynosa Zona Dorada by IHG (Reynosa)
A hotel room with a large bed, two bedside lamps, a chair, a nightstand, and a painting on the wall. - Holiday Inn Reynosa Zona Dorada by IHG (Reynosa)
Consider a stay at Holiday Inn Reynosa Zona Dorada by IHG and take advantage of dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy a meal at Restaurante Agave, the on-site restaurant. Free in-room WiFi and a business center are available to all guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a television, a chair, and a window with curtains.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a television, and a sofa.

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and two framed artworks on the wall.

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club Lounge Access

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Premium Room, 1 King Bed, Club Lounge Access

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a leather sofa, a small round table, a wooden chair, a TV stand, and a lamp.

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Double Beds, Club Lounge Access

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Premium Room, 2 Double Beds, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Reynosa is home to Holiday Inn Reynosa Zona Dorada by IHG. Palm View Golf Course and Cinemark Movies McAllen 6 are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bentsen-Rio Grande Valley State Park and Santa Ana National Wildlife Refuge. Looking to enjoy an event or a game while in town? See what's happening at Parque de Beisbol Adolfo Lopez Mateos or Payne Arena. Visit our Reynosa travel guide
Map
Emilio Portes Gil #703, Colonia Prado Sur, Reynosa, TAMPS, 88560

What's nearby

  • Puente Internacional Reynosa-Hidalgo
    12 min walk - 0.7 miles
  • Plaza Miguel Hidalgo
    15 min walk - 0.8 miles
  • Mercado Zaragoza
    15 min walk - 0.8 miles
  • Reynosa City Hall
    15 min walk - 0.8 miles
  • Nuestra Senora de Guadalupe Parish
    15 min walk - 0.8 miles

Getting around

  • Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.)
    22 min drive

Restaurants

  • La Cabañita Pisto & Wings
    11 min walk
  • Burguer king centro
    14 min walk
  • Capellini Ristorante
    18 min walk
  • Fogata
    13 min walk
  • Parrillada Lo Diferente
    18 min walk

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
8.6 out of 10, Excellent, 555 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:00 AM to noon on weekends; MXN 350 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Agave

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2,528 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children aged 11 and younger eat free breakfast

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Reynosa Zona Dorada by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Reynosa Zona Dorada by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Reynosa Zona Dorada by IHG?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Holiday Inn Reynosa Zona Dorada by IHG?

Check-out is at noon.

Where is Holiday Inn Reynosa Zona Dorada by IHG located?

Situated in Reynosa, this hotel is within a 15-minute walk of Rio Grande, Railway Museum, and Puente Internacional Reynosa-Hidalgo. Mercado Zaragoza and Plaza Miguel Hidalgo are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Reynosa Zona Dorada by IHG Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 313 out of 544 reviews
Rating 8 - Good. 120 out of 544 reviews
Rating 6 - Okay. 52 out of 544 reviews
Rating 4 - Poor. 22 out of 544 reviews
Rating 2 - Terrible. 37 out of 544 reviews

Reviews

Verified review

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful . Food was excellent and the pool was nice ! They also had someone who speaks English 24 hours which was helpful for myself since I am not fluent in Spanish . And a 7/11 across the street which was super convenient and walking distance to downtown. .I have no complaints about my stay!
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the property about hour 10 early told the only way I could check in early was to sign up for whatever kind of club they offer no cost so I said you signed me up was never given a club number or whatever. I went to the room just average I went to the restaurant. Food was good management in the restaurant was great part of town typical concrete Mexico part of town dirty not a place. I'd recommend to stay on the second morning water out of the bathtub and sinks were brown. Went to management to complain. Told the GM would contact me and never heard this morning which was Thursday once again Brown no response I've already complained to IHG never heard back finally found another IHG person. They opened up a case called Expedia who I booked through. They opened up a case hotel would not answer the phone and never heard back from the GM finally got my money back $390 for three nights that's really expensive for Mexico not worth it
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Shannon or Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for medical stay grocery store and convenience store literally right around the corner .! Hotel is well kept and felt safe at all times would definitely stay there again .
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Jesus

Liked: Cleanliness, property conditions & facilities
Clean quietrooms
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is old. The hotel is very clean. The food in the Agave restaurant is delicious. We came from McAllen to a procedure at Santander Hospital and we walk two blocks to the hotel…. Pharmacy are close and lots of doctors too. The border is very close too ( walking)
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything very good
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

EVERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good cleanliness
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was okay the buffet for the morning breakfast was the overall amazing that’s what keep us happy the people from there restaurant was so kind and friendly. But the hotel it’s self was not as we thought!!! The staff in the front was not friendly at all she didn’t seem like she wanted to help. Overall the hotel room smelled nasty like sewer and the room Wasn’t in good condition. But the hotel driver was very nice and polite! Also they did a good job on keep vehicles safe and the gate was close to prevent theft! So that’s something to take into consideration! But I hope they improve with maintenance for the room because those room smell nasty I couldn’t really sleep. Also improve with front desk staff.
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Kamila

Disliked: Staff & service, amenities
Going in was a beautiful building, front desk seemed friendly, and the restaurant attached to the hotel looked Lovely. Up until I checked in. I get my room key go in my room, TV doesn’t work, door doesn’t lock, they can’t change me to a new room. The staff mentioned they can send someone to fix the lock, no once came. Hours pass and I get hungry. I decided to do the smart thing and stay in the hotel bc keep in mind you’re in REYNOSA. I go into the restaurant in the hotel, Agave. Im told to seat myself so I do. I can’t feel eyes staring quite a bit. I ignore it unless it’s the waiter. He ask basic questions, what to drink. I get a NORMAL lemonade. I after taking a few sips I get a bitter tart aftertaste like some cleaning products. I believed it was probably dish soap or lousy dishwasher detergent. I get my food. I get tacos and they’re plain as can be with no seasonings in it at all. I can’t finish it only ate two bc I was starving. I drank HALF of my lemonade and still noticed a particular gentleman starting. I ignored him up until he came up to my table and looked at my dish then straight up stared at me. Only thing I did was a polite yet confused smile. He walks off. I start to feel uncomfortable so I pay and walk back to my room.I start to feel like I’m on an elevator as I’m walking and everything starts to spin. My legs are wanting fold. I get to my room and I’m nearly loosing consciousness until I make myself throw everything I consumed up.I stayed up until I left at7am
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Gadiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Diana Yukary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Enrique

Excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is close to US-Mexico border. Hotel staff can help to change UD dollar to pesos and the hotel has their own transportation. (Need to make arrangements)
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and their facilities are the best in the area. Great restaurant and shuttle service to the airport.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying here, it would be nice to include breakfast.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Marck

Liked: Cleanliness, amenities, property conditions & facilities
Every thing clean and great food and people!👍
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Jaime

I. B
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Enjoy staying at this hotel, great experience every time
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, amenities
Nice place
Stayed 1 night in May 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to the bridge.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a wonderful stay. Staff was friendly.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and very kind staff
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property!
Stayed 1 night in Jul 2023