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Arctic Comfort Hotel

Property class: 3

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Photo gallery for Arctic Comfort Hotel

A hotel room with a bed, a small table with a bottle of wine, a glass, and a plate of grapes. - Arctic Comfort Hotel (Reykjavik)
A modern kitchen with a flat-screen TV, a dining area with red chairs, and a large window with a city view. - Arctic Comfort Hotel (Reykjavik)
A modern bathroom with a marble countertop, a wooden door, and a mirror. - Arctic Comfort Hotel (Reykjavik)
A modern bathroom with a marble bench, a round mirror, and a wall-mounted light fixture. - Arctic Comfort Hotel (Reykjavik)
A modern kitchen with a black countertop, red chairs, a large black TV, and a wine rack. - Arctic Comfort Hotel (Reykjavik)
Arctic Comfort Hotel provides a business center and more. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Comfort Double Room

A hotel room with a bed, a small table with a bottle of wine, a glass, and a plate of grapes.

Comfort Double Room

7.6 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

A modern bedroom with a large bed, a bedside table, a green chair, and two wall art pieces.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room

A hotel room with two beds, a desk, a mirror, and a view of the street.

Comfort Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Superior Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double Room

A modern hotel room with a large bed, a bedside table with a bottle of wine and glasses, and a view of the city through the window.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

A modern bedroom with a large window, a bed with a beige blanket, a green plant, and a green chair.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room

A hotel room with a bed, a tray table with a bottle of wine, glasses, and a plate of grapes.

Economy Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

About the neighborhood

Located in Háaleiti, a neighborhood in Reykjavik, Arctic Comfort Hotel is in a shopping district. The area's natural beauty can be seen at Oskjuhlid Hill and Reykjavik Pond, while Harpa and Asmundarsafn are cultural highlights. Laugardalslaug Geothermal Pool and Grasagardur Botanical Garden are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Reykjavik travel guide
Map
Sidumula, 19, Reykjavik, 108

What's nearby

  • A stable with metal railings and hay for horses.
    Reykjavik Park and Zoo
    8 min walk - 0.4 miles
  • A street with a pink bicycle, a yellow bench, and various storefronts.
    Laugavegur
    15 min walk - 0.8 miles
  • Kringlan Shopping Mall
    11 min walk - 0.6 miles
  • Laugardalsholl
    11 min walk - 0.6 miles
  • Laugardalslaug Geothermal Pool
    20 min walk - 1.1 miles

Getting around

  • Reykjavik Domestic Airport (RKV)
    11 min drive

Restaurants

  • VOX Restaurant
    11 min walk
  • Hekla Restaurant & Bar
    7 min walk
  • Tokyo Sushi
    10 min walk
  • Kebab Sara
    7 min walk
  • Haninn
    11 min walk

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  • Business services
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Dining table
  • In-room refrigerator

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (on request) (for a fee)

Business services

  • Business center

Accessibility

  • No elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Refrigerator

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Housekeeping fee: EUR 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Arctic Comfort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Arctic Comfort Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Arctic Comfort Hotel?

Check-out is at 11 AM.

Where is Arctic Comfort Hotel located?

Located in Háaleiti, this hotel is within 1 mi (2 km) of Laugardalsholl and Laugavegur. Reykjavik Harbour is 2.5 mi (4.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arctic Comfort Hotel Reviews

7.4

Good

7.8

Cleanliness

6.2

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 108 out of 568 reviews
Rating 8 - Good. 238 out of 568 reviews
Rating 6 - Okay. 157 out of 568 reviews
Rating 4 - Poor. 40 out of 568 reviews
Rating 2 - Terrible. 25 out of 568 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Room was clean and simple, no complaints. There is no staff on site and no wifi till you get inside, so we had to get assistance from the store below. She was very kind and helpful, it seems she does this alot. I would definitely stay here again. Everything you need for a short stay. Very nice.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was clean and beds were comfortable. To get room cleaning you had to pay extra and set up the time.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the breakfast was much needed
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Bed was comfy Staff was helpful and easy to reach
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Room was clean. Bed was comfortable. No lift- too many stairs. Entrance was dirty with lots of cigarette butts. No staff on site- my travel partners couldn’t stay in there room because of a heater maul function- too much heat- like an oven. Management was no help and so friends had to stay elsewhere! My expectations were different based on website,didn’t expect to be in a business area with no services.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is unmanned with no lobby and everything managed by a code. This was fine with me. Hotel was very quiet, bed is comfortable and the bathroom perfect. I chose this hotel because the tour companies picked up and dropped off here. The entrance keypad malfunctioned a couple of times until it finally gave up and I was locked outside at midnight in the cold for 3 hours. I contacted the hotel via the emergency phone number at the very beginning but it took them quite a while to respond. They sent a locksmith who opened the door and then changed the keypad the next day. I also sent them a message via the Expedia app. The hotel is yet to acknowledge my message or to apologise. If the hotel is being managed remotely then they should accept other communications methods such as Whatsapp so that any concerns can be easily logged rather that waiting 15 minutes until the "emergency" number answers.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if exploring Iceland in a car. Otherwise 40 min walk to the city centre of Reykjavik. Virtual check in and check out with a helpline if needed. Clean and spacious room. Shower doesn’t smell great but believe this is common in Iceland.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Clean room
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to do the self check-in. I just wish there was an elevator but it wasn't too bad bringing my bag up the stairs. Very nice room.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
READ THE FINE PRINT BEFORE BOOKING! Its a self serve hotel with no staff on site, if you can believe that. In 40+ years of booking lodging I had never heard of such a thing. No information was posted at the entrance and no one answered repeated knocking. Never made it inside so I can't comment on that, but the outside was not clean. It reminded me of walking by a skid row like establishments. We had to find another hotel, fortunately we found a reliable establishment with actual staff present. It was clean and comfortable inside and out, was reasonably priced and include an excellent breakfast each morning. When I contacted the Arctic Comfort for a refund, I was told to read the fine print in the confirmation email. Sure enough there it was, my bad for assuming it was a real hotel. There are too many trustworthy establishments in Reykjavík to bother with this place. Stay away!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was quite disappointed cleaning services are paid separately, but still a nice overall experience.
Stayed 13 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and nice, but no change of towels. No staff present. Digital communications only. Not close to city centre, but lots of restaurants nearby. Overall a pleasent stay.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
problem with entering the hotel and room! Very bad internet, you have to use your own!! I didn't see any of the staff, the room is not cleaned, the towels are not changed, you have to ask later! The TV does not work for local channels!! The room and bathroom are very clean and tidy!!
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
This is an ok hotel if you're on a tight budget. When we arrived, our code didn't work, so we had to call and email the staff to get that sorted out. The bed was a king size and was comfortable. I've been asked to review breakfast, but we weren't told about any breakfast at this hotel. Be advised: there is no elevator, which was fine for us, but we weren't aware of that beforehand. The hotel is far from downtown, and in an area that doesn't offer much for travellers. The entryway is unassuming/offputting and smells strongly of cigarettes. The vending machine on the first landing is broken, with the glass smashed out. There are still shards of glass in the machine. The hallways were filthy. The room had an oven and a fridge. There is shampoo and conditioner provided. The shower is open style and elevated above the rest of the floor, so the water cascades down around the toilet and onto the carpet in the main area. The sofa bed for our son was actually just an L shaped sofa. The sofa was covered in stains from extensive previous liquid spills of some variety. I wouldn't sit on that sofa, never mind sleep on it. A duvet and pillows were provided but no sheet. When I called the staff, they directed me to go get bedding out of a bureau in the hall. It was empty except for some toilet paper and a duvet cover. They told me to use the duvet cover as a sheet.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SCAM ALERT! Super dirty floor when we entered the room. Washroom stinks as soon as you turn the water on. Rooms come with fully renovated and modern amenities including a Nespresso Coffee Machine which is the last thing they should’ve been concerned about. Booking was 2 nights unfortunately and we even wrote a message to clean the second day but still absolutely nothing was done about that. Infect, they wanted us to let them know what time we were going to check out the next morning so that they can have the room ready for next guest when the check out time clearly states 11:00 AM. Also TV turned on by itself and someone from different room was controlling the TV. We talked to multiple people there who said they had the same issue as well. In short, do not fall for the pictures and try to stay away from this place as much as you can.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
We stayed for one night only. It was close to the main attractions. The biggest issue we had was not being able to get in due to our code not working. We called and it got resolved. There were stains on the couch but aside from that just okay
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had trouble getting into the building as our code did not work. That was quickly resolved after a phone call. The place was clean and comfortable. Beds were super comfortable. There was an oven, but no fridge, cooking utensils or sink to clean up dishes.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was self check-in. You didn't see any staff the whole time. Breakfast was just the right amount for a quick breakfast. The Nespresso machine was a nice touch!
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The shower and bathroom are only about 3 meters in total length, so be advised that everything during a shower will get wet. Otherwise, amenities were fine; however, the room was extremely hot. Regardless of opening the small window, it remained hot. The only compensation was to also keep the main door open, but that opened you up to hotel thieves, etc. I called the main reception, but they weren’t able to get us a fan or fix the issue.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was good, matching the review in Expedia. I would like to ask to be added that there is no elevator in the building.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
There was no hotel sign board visible from the road had hard time finding it. We asked people to find the exact location. There was no lift, carrying luggage through stairs was hard. It took time to figure out to contact someone to get into the building and room.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, nothing about this property was note worthy during our stay
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room + close to botanical gardens + half-marathon
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 4 nights in Aug 2026