Ratings based on 1,200 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 18, 2024 on Expedia
Beautiful property, spacious room
Comment from Hotel Management
Mar 21, 2024 by General Manager, Hotel Management
Dear Shanicka,We enjoyed hosting you at Whitney Peak Hotel. Thank you for the positive feedback on our spacious accommodations and beautiful property in Reno. The pleasure was all ours, and we hope you return soon. Sincerely,Ramon Villegas - General Manager
by A verified traveler
Posted Mar 17, 2024 on Expedia
Very clean and no smoking! Great views as well. Plan to keep coming back!
Comment from Hotel Management
Mar 21, 2024 by General Manager, Hotel Management
Dear Shauna,Our Whitney Peak Hotel team is delighted you enjoyed your stay with us. Thank you for highlighting our beautiful views, and we trust you had a comfortable visit. Welcoming you back would be an honor, so please return soon for another memorable time.Sincerely,Ramon Villegas - General Manager
by A verified traveler
Posted Mar 10, 2024 on Expedia
Not bad
Comment from Hotel Management
Mar 13, 2024 by General Manager, Hotel Management
Dear Eduard,Thank you for choosing to stay with us! We take great pride in delivering an exceptional experience for our guests, so we're delighted to hear that we met your expectations. If there's anything we can do to further enhance your stay in the future, please don't hesitate to let us know. Your feedback is invaluable to us, and we look forward to welcoming you back again soon.Sincerely,Ramon Villegas - General Manager
by A verified traveler
Posted Mar 8, 2024 on Expedia
Rooms were cold. Heating was not adequate for my stay. For meetings on site, lunch is not available in downstairs restaurant. Dinner in that restaurant was great!
Comment from Hotel Management
Mar 12, 2024 by General Manager, Hotel Management
Dear Laurel,Thank you for taking the time to share your experience. We are pleased to hear that you enjoyed your dinner with us. However, we're sorry about your discomfort due to the room temperature and the lack of lunch options. Your feedback is appreciated as it helps us improve our guest experience. We will promptly address these matters and hope to welcome you back soon for an improved experience. Sincerely,Ramon Villegas - General Manager
by A verified traveler
Posted Feb 24, 2024 on Expedia
by A verified traveler from San Francisco
Posted Feb 23, 2024 on Expedia
by A verified traveler
Posted Feb 19, 2024 on Expedia
by A verified traveler from Chico
Posted Feb 19, 2024 on Expedia
Nice remodeled property downtown and close to restaurants. Staff was very friendly and a plus the hotel is dog friendly and across the street from a nice dog park.
Comment from Hotel Management
Feb 22, 2024 by General Manager, Hotel Management
Dear Lynne,We're so thrilled to know that our prime location, as well as our friendly team members, left a positive impression on you! Thank you so much for the perfect rating and we hope to see you again in the future. Sincerely,Ramon Villegas - General Manager
by A verified traveler
Posted Feb 17, 2024 on Expedia
Nice accommodations. Restaurant staff and food is a pass.
Comment from Hotel Management
Feb 20, 2024 by General Manager, Hotel Management
Dear Mylynn,Thank you for taking the time to leave us a review. We are honored that you enjoyed your accommodations. We are saddened that it seems you didn't enjoy our restaurant. You are always welcome to bring your concerns to us while staying on the property so we can ensure to serve you better. It will be our pleasure to welcome you back soon at Whitner Peak Hotel. Sincerely,Ramon Villegas - General Manager
by A verified traveler
Posted Feb 17, 2024 on Expedia
Ordinary. Nothing really bad. Nothing really good. Well located at Biggest Little City sign.
Comment from Hotel Management
Feb 18, 2024 by General Manager, Hotel Management
Dear Ron,Thank you for sharing your feedback. We appreciate your acknowledgment of our hotel's convenient location, and we hope to have the chance to welcome you back and exceed your expectations.Sincerely,Ramon Villegas - General Manager