SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Hotel with free parking, near Reno-Sparks Convention Center

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Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Property preview
Bar (on property)
Exterior
Meeting facility
SureStay Plus Hotel by Best Western Reno Airport, in the heart of Reno, offers a welcoming retreat. Guests can dine at the on-site restaurant for breakfast and dinner, enjoy free self-parking, and use the laundry facilities. Previous guests praise the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(121 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1981 Terminal Way, Reno, NV, 89502

What's nearby

  • Atlantis Casino - 2 min drive - 1.6 miles
  • Reno-Sparks Convention Center - 2 min drive - 2.1 miles
  • Grand Sierra Resort Casino - 2 min drive - 1.4 miles
  • Peppermill - 3 min drive - 1.4 miles
  • National Bowling Stadium - 5 min drive - 2.7 miles

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 2 min drive

Restaurants

  • ‪Reno Draft House - ‬12 min walk
  • ‪Timber Ridge - ‬7 min walk
  • ‪Denny's - ‬11 min walk
  • ‪Jack in the Box - ‬2 min drive
  • ‪Tap & Pour - ‬6 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel near Reno-Sparks Convention Center
Located close to National Automobile Museum and Nevada Museum of Art, SureStay Plus Hotel by Best Western Reno Airport provides a free roundtrip airport shuttle, a terrace, and a garden. The on-site American cuisine restaurant, Plaza Court, offers breakfast and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with sun loungers
  • Free self parking, plus extended parking (surcharge)
  • A ballroom, smoke-free premises, and a banquet hall
  • Multilingual staff, a 24-hour front desk, and 9 meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 265 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 39-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (4,400 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 12.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Does SureStay Plus Hotel by Best Western Reno Airport have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM. The pool will be closed during the winter.

Is SureStay Plus Hotel by Best Western Reno Airport pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 20 per accommodation, per day. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Reno Airport?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Reno Airport?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at SureStay Plus Hotel by Best Western Reno Airport?

Check-out is at 11 AM.

Does SureStay Plus Hotel by Best Western Reno Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is SureStay Plus Hotel by Best Western Reno Airport located?

Located in the heart of Reno, this hotel is within 3 mi (5 km) of Reno-Sparks Convention Center, National Automobile Museum, and Nevada Museum of Art. National Bowling Stadium and Reno Events Center are also within 6 mi (10 km).

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SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1151 reviews
Rating 8 - Good. 333 out of 1151 reviews
Rating 6 - Okay. 171 out of 1151 reviews
Rating 4 - Poor. 79 out of 1151 reviews
Rating 2 - Terrible. 49 out of 1151 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a very nice option for an overnight stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for staying close to the airport
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying there.
Stayed 1 night in Aug 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service
Would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across the street from airport!
Stayed 1 night in Aug 2025

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Parents enjoyed there stay, they found it quiet, clean and had a great check in experience!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk personnel were helpful, onsite food was very good and reasonably priced, the room was clean and odor-free.
Stayed 1 night in Aug 2025

10/10 Excellent

Imelda

Great place
Stayed 1 night in Jul 2025

6/10 Okay

jamie

Good place to stay when you have an early flight
Stayed 1 night in Aug 2025

8/10 Good

jamie

Close to the airport with free shuttle
Stayed 1 night in Aug 2025

10/10 Excellent

joel

Liked: Cleanliness, property conditions & facilities
Larger rooms ... Cozy area... Restaurant on property
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location coming off a late night flight.
Stayed 1 night in Jul 2025

10/10 Excellent

Juston

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Aug 2025

10/10 Excellent

keizo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the hotel that is pretty clos Tom the Reno airport. I wish they have a water fountain in the hotel lobby.
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness
Shuttle service, comfy rooms were great.
Stayed 1 night in Jul 2025

8/10 Good

Zachary

Decent place to stay on a budget.
Stayed 1 night in Jun 2025

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
It was ok friendly staff and close to the airport which was one of the reason for booking the other was the airport shuttle which was not available that was a bummer
Stayed 1 night in Aug 2025

4/10 Poor

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is old, musty and in need of lots of repairs. One night is maybe ok to be close to the airport
Stayed 1 night in Sep 2025

10/10 Excellent

LaShonda

Liked: Cleanliness, staff & service, amenities
The stay was great,only complaint was the breakfast ,needs a different cook,other than that no issues
Stayed 2 nights in Aug 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service
staff extremely friendly! but room AC really loud
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Liked: Amenities
It’s just across from the airport. Which is perfect for our 5:20 am flight!
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The in-house restaurant is REALLY good if you like Indian food.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great room walkable to airport
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff!
Stayed 3 nights in Jun 2025