SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Hotel with free parking, near Reno-Sparks Convention Center

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Property grounds
1 bedroom, premium bedding, blackout drapes, iron/ironing board
1 bedroom, premium bedding, blackout drapes, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
1981 Terminal Way, Reno, NV, 89502

What's nearby

  • Reno-Sparks Convention Center - 2 min drive - 2.1 miles
  • Grand Sierra Resort Casino - 2 min drive - 2.0 miles
  • Peppermill - 3 min drive - 1.4 miles
  • University of Nevada-Reno - 5 min drive - 3.8 miles
  • National Bowling Stadium - 5 min drive - 2.7 miles

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Reno Draft House - ‬4 min drive
  • ‪Jack in the Box - ‬2 min drive
  • ‪Denny's - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel near Reno-Sparks Convention Center
Located close to National Automobile Museum and Nevada Museum of Art, SureStay Plus Hotel by Best Western Reno Airport provides a free roundtrip airport shuttle, a terrace, and a garden. The on-site American cuisine restaurant, Plaza Court, offers breakfast and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers
  • Free self parking, plus extended parking (surcharge)
  • An elevator, ATM/banking services, and a TV in the lobby
  • Multilingual staff, a vending machine, and a reception hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 265 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 39-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (4,400 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 12.00 per day
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
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SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
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Best Western Airport Plaza Hotel
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SureStay Plus Reno Airport Plaza Hotel
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SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Does SureStay Plus Hotel by Best Western Reno Airport have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM. The pool will be closed during the winter.

Is SureStay Plus Hotel by Best Western Reno Airport pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus Hotel by Best Western Reno Airport?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Reno Airport?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at SureStay Plus Hotel by Best Western Reno Airport?

Check-out is at 11 AM.

Does SureStay Plus Hotel by Best Western Reno Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is SureStay Plus Hotel by Best Western Reno Airport located?

Located in the heart of Reno, this hotel is within 3 mi (5 km) of Reno-Sparks Convention Center, National Automobile Museum, and Nevada Museum of Art. National Bowling Stadium and Reno Events Center are also within 6 mi (10 km).

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SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 477 out of 1035 reviews
Rating 8 - Good. 306 out of 1035 reviews
Rating 6 - Okay. 138 out of 1035 reviews
Rating 4 - Poor. 66 out of 1035 reviews
Rating 2 - Terrible. 48 out of 1035 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

Close to airport
Stayed 1 night in Jun 2025

8/10

I like thats it close to the airport.
Stayed 2 nights in Apr 2025

10/10

Friendly staff with 24hr reception desk facility
Stayed 5 nights in May 2025

10/10

great staff
Stayed 2 nights in May 2025

8/10

Convenient to airport access
Stayed 1 night in May 2025

10/10

Great staff, friendly and helpful.
Stayed 1 night in May 2025

10/10

Staff were all great
Stayed 1 night in May 2025

10/10

Very convenient for early flights out. Staff is great.
Stayed 1 night in Apr 2025

6/10

A typical airport hotel, clean and easy to get to and from airport
Stayed 1 night in Mar 2025

10/10

good place near the airport.
Stayed 1 night in Mar 2025

10/10

Good to stay
Stayed 1 night in Apr 2025

10/10

Clean room. Very quiet. VERY COMPLICATED FINDING WAY AROUND.
Stayed 1 night in Jun 2025

10/10

Very clean and comfortable.
Stayed 2 nights in Apr 2025

8/10

As close as you can get to the airport. Staff amazingly kind and helpful! Beds are very hard making sleep illusive. A new bed would make all the difference.
Stayed 1 night in May 2025

10/10

I needed a place close to the airport at a reasonable price. All I care about is that the bed is comfortable (it is) and that the tv works (it does). Perfect for my 6 am jaunt to the airport (RNO)
Stayed 1 night in May 2025

10/10

Everything was fine
Stayed 1 night in May 2025

8/10

Good spot for a one night stay when you’re flying out early & want to be close to the airport.
Stayed 1 night in Mar 2025

6/10

Great hotel but what was very inconvenient- there was no internet or television from check-in until I checked out.
Stayed 1 night in May 2025

8/10

Close to airport.
Stayed 1 night in Mar 2025

8/10

The check in process was terrible. We waited for a long time.
Stayed 1 night in May 2025

10/10

Nice hotel by airport
Stayed 1 night in Nov 2024

4/10

The workout room was a tiny room and maybe two people could use it at one time. The pool was closed for repairs for over a month..
Stayed 2 nights in May 2025

8/10

Close to airport
Stayed 1 night in Mar 2025

10/10

Great location for an early morning flight. Staff very friendly.
Stayed 1 night in Mar 2025

6/10

The pool was out of service and the elevator wasn’t working.
Stayed 1 night in May 2025