Ratings based on 6,109 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 28, 2024 on Expedia
They overcharged me and I reserved 2 queen beds and only got 1 bed.
Comment from Hotel Management
Mar 28, 2024 by GSR, Hotel Management
Thank you for your feedback. We apologize that Expedia did not disclose the resort fee that is due upon arrival. We will work on doing better for the future.
by A verified traveler
Posted Mar 28, 2024 on Expedia
Recently renovated room was nice. Clean. Pretty quiet.
Comment from Hotel Management
Mar 28, 2024 by GSR, Hotel Management
Thank you for your feedback. We're glad that you enjoyed your stay. We look forward to hosting you again in the future.
by A verified traveler
Posted Mar 28, 2024 on Expedia
Great on all
Comment from Hotel Management
Mar 28, 2024 by GSR, Hotel Management
Thank you for your feedback. We're happy that you enjoyed your stay. We look forward to hosting you again in the future.
by A verified traveler
Posted Mar 28, 2024 on Expedia
Room was very nice, large and clean, very comfortable beds. Friendly staff and great price. Only negative was heavy cigarette smell in casino. Guess that comes with the territory.
by A verified traveler
Posted Mar 27, 2024 on Expedia
The staff members were helpful, courteous and great.
Comment from Hotel Management
Mar 27, 2024 by GSR, Hotel Management
Thank you for your review! We're glad you enjoyed your stay. We look forward to seeing you again in the future.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Very nice clean lodgings. Disappointed about many of the amenities not open or taken up by “league”. Pay a resort fee but has limited access. Overall enjoyed our time.
Comment from Hotel Management
Mar 26, 2024 by GSR, Hotel Management
Thank you for your feedback! We're glad you enjoyed your stay. We will also take your comments regarding the amenities as great feedback to do better.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Comment from Hotel Management
Mar 26, 2024 by GSR, Hotel Management
Thank you for the glowing review! We're glad you had a wonderful stay.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Beautiful hotel and casino. Had a great time with friends and family.
Comment from Hotel Management
Mar 25, 2024 by GSR, Hotel Management
Thank you for your feedback. We look forward to hosting you again in the future.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Servicio
Comment from Hotel Management
Mar 26, 2024 by GSR, Hotel Management
We're so glad you had a good experience! Thank you for your positive feedback.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Our first rooms were terrible. One of the room smelled like Marijuana that made my mother nauseous and the second room was dirty. The linens werent change with hairs on them. The 3 rd room that they gave us has a comforter with blood stained😕
Comment from Hotel Management
Mar 26, 2024 by GSR, Hotel Management
We apologize for any inconvenience. Your feedback is appreciated