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Serways Hotel Remscheid

Property class: 3.5

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Photo gallery for Serways Hotel Remscheid

A balcony with a view of a river and forest. There are two chairs and a table on the balcony. - Serways Hotel Remscheid (Remscheid)
A modern hotel lobby with a bar area, seating, and a reception desk. - Serways Hotel Remscheid (Remscheid)
A hotel room with a walk-in closet, a bed with a white headboard, and a large mirror. - Serways Hotel Remscheid (Remscheid)
A modern lounge area with grey sofas, white tables, and a large window offering a view of trees. - Serways Hotel Remscheid (Remscheid)
A modern hotel with a prominent sign, multiple balconies, and a restaurant area. - Serways Hotel Remscheid (Remscheid)
Located close to Eschbach Dam, Serways Hotel Remscheid provides a terrace, a coffee shop/cafe, and a bar. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room

A hotel room with a bed, a gray sofa, a colorful suitcase, and a TV on the wall.

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

8.0 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Bedroom

A hotel room with two beds, a red carpet, a wall with a dot pattern, and a bunk bed in the corner.

Family Room, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Comfort Single Room, 1 Bedroom

A hotel room with a bed, a gray sofa, a colorful suitcase, and a TV on the wall.

Comfort Single Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, 1 Bedroom

A hotel room with a bed, a gray sofa, a colorful suitcase, and a TV on the wall.

Comfort Double Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Single Room, 1 Bedroom, Lake View

A hotel room with a bed, a desk, a chair, a lamp, and a view of a body of water.

Premium Single Room, 1 Bedroom, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room, 1 Bedroom, Lake View

A hotel room with a bed, a desk, a chair, a lamp, and a view of a body of water.

Premium Double Room, 1 Bedroom, Lake View

7.4 out of 10
Good
(6 reviews)
  • Lake view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Remscheid, Serways Hotel Remscheid is on a lake. Eschbach Dam and Burg Castle are notable landmarks, and the area's natural beauty can be seen at Muengsten Bridge Park. University of Wuppertal is another place to visit that comes recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Remscheid travel guide
Map
Talsperre 1, Remscheid, 42859

What's nearby

  • A village with traditional half-timbered houses, a playground, and a church steeple in the background.
    Bergisches Land Nature Park
    1 min walk - 0.0 miles
  • A historic castle with multiple towers, surrounded by lush greenery and a river.
    Burg Castle
    10 min drive - 5.4 miles
  • A modern stadium with a large dome and a red roof, surrounded by trees and urban buildings.
    LANXESS Arena
    33 min drive - 26.5 miles
  • A cathedral with two tall spires, a river with boats, and a cityscape with buildings and trees.
    Cologne Cathedral
    37 min drive - 28.3 miles
  • Eschbach Dam
    2 min walk - 0.1 miles

Getting around

  • Wuppertal Ronsdorf S-Bahn
    10 min drive
  • Remscheid Güldenwerth Station
    13 min drive
  • Düsseldorf Intl. Airport (DUS)
    58 min drive

Restaurants

  • McDonald's
    4 min drive
  • Balkan-Restaurant
    12 min drive
  • Burger King
    6 min drive
  • Afroditi
    7 min drive
  • Café Wild
    11 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 11.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite premium channels
  • Pay movies

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Raststätte Remscheid Ost (Tankstellenkasse)]
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 15 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.95 per person
  • Pet fee: EUR 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Serways Hotel Remscheid pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Serways Hotel Remscheid?

Check-in begins at 2:00 PM.

What time is check-out at Serways Hotel Remscheid?

Check-out is at 11:30 AM.

Where is Serways Hotel Remscheid located?

Situated on a lake, this hotel is steps from Eschbach Dam, and within 9 mi (15 km) of Burg Castle and Muengsten Bridge Park. University of Wuppertal is 11 mi (17.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serways Hotel Remscheid Reviews

8.0

Very Good

8.6

Cleanliness

7.8

Location

7.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 87 out of 248 reviews
Rating 8 - Good. 104 out of 248 reviews
Rating 6 - Okay. 33 out of 248 reviews
Rating 4 - Poor. 9 out of 248 reviews
Rating 2 - Terrible. 15 out of 248 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Comfortable overnight stay.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, lady at reception was exceptionally professional and friendly
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness

Great beds with easy acces to the freway

It was a nice stay and easy acces to the freeway. But unfortunately they were down with staff, so the waiting for food, payment and check inn was long. The room was big and great beds. But the cleaning could have been better. There where dust and spiderweb in the corner, the curtain was brooken and the stairway was also full of spiderweb and dust. The breakfast buffet was very poor with options.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic value for money

Beautiful hotel and easily accessible from the motorway... Services are very close by... along with McDonald's.. The hotel has a beautiful reception and restaurant area as you walk in.. Staff are friendly and welcoming.. The room was spacious with two single beds.. TV.. and ensuite bathroom.. great shower with instant hot water Unfortunately my room overlooked the motorway but if you are fortunate enough to have a rear facing room you can see over the nearby reservoir.. Ideal place to stretch the legs after a long drive.. stunning views Personally didn't opt for the breakfast so can't comment.. personally thought it a little expensive at €11.. On site parking is free and have ample spaces available... Highly recommend...
Stayed 2 nights in Mar 2024
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Wi-Fi problem please read

I stated 5 nightds at the hotel. You can walk behind the hotel in the forest. Fresh air. Room was clean and bed was comfortable. Free parking area is available. At lobby, you can drink something hot or cold. Facilities ara ok. But free Wi-Fi is a problem at the hotel. Reception gives you a paper written username and password on which changes daily. On my last day morning, when I was leaving hotel, I asked Wi-Fi password as I needed emergency internet. The young lady working at reception was cooking told me that there was no internet at that moment and didn’t help me! She told me that the computer was default! That behaviour shows the attitude towards customer. I left the hotel with a big disappointment. Sorry but never visit that hotel again. Good luck!
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, clean room, easy parking, very happy.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great views of the lake.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service
They were not very accommodating and the staff kept rolling their eyes at me
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disa
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Har aldrig i mit liv oplevet noget i denne stil! Har booket 2 værelser og har været i kontakt med hotellet ved at vi ankommer sent med et 11 mdr. barn og skulle sikkere at der var en babyseng Vi ankommer kl. 21.45 tiden efter 14 timer i bilen og tjekker ind og køre op på hotellet, hvor det så viser sig da vores piger går ind på det værelse de har, at der ligger en famile og sover med deres børn! Vi køre ned til tjek ind stedet for at finde ud af hvad der foregår og får at vide at det er ikke deres problem, de har ikke et værelse mere og vi kan få vores penge retur og selv finde et nyt hotel kl. 22.30 en lørdag aften! Der var ingen hjælpe fra dem og ikke en gang en undskyldning!! Så hold jer væk !! Du ved aldrig om du har det værelse du har booket
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Fint motorvejshotel. Morgenmad på tanken er bedre end på hotellet. Rent og fint, fine senge.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Ankom til et lukket hotel. Havde heldigvis set at man skulle tjekke ind på tankstationen. Der var langt derned så husk at tjekke ind før i kører op på hotel. Det fungere fint og der er en dejlig udsigt hvis man har værelse mod søen. Vasken var ikke ren . Der var rendt blå sæbe ud over halvdel af vasken.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Et godt overnatningssted når man skal bruge en overnatning.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Okej frukost, fina rena rum. Svajigt wifi och lekplatsen fanns inte kvar tyvärr.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite telling us reception was open to 11pm, there never was anyone there. We had to drive down to the service station multiple times after being given a dirty room and being locked out of our room on the second night. Staff were less than helpful and just dismissed the issues.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Et godt hotel med fin morgenmad og kaffe eftermiddag. Desværre er den gode restaurant lukket, og der henvises til et Rasthaus, som bestemt ikke er noget mad for os - øv.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war sauber und hatte alles was man für den Preis erwarten kann. Toller Ausblick auf den See und gute Option wenn man mal auf einer langen Fahrt Quartier braucht und am nächsten Tag schnell weiter will.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Im Vorfeld nachgefragt, ob Barrierefreiheit gegeben ist, da ich Rollstuhlfahrer bin. Dies wurde bestätigt. Die Rampe zum Hoteleingang war für ein Rollstuhlfahrer mit starken Einschränkungen deutlich zu steil und alleine nicht zu bewältigen. Lediglich vielleicht für sehr aktive Rollstuhlfahrer oder mit Elektrorollstuhl. Die Aufzugtür war aus Stahl und für mich nahezu nicht alleine zu bewältigen. Sollte man nach 22:00 Uhr raus wollen, hätte man als Rollstuhlfahrer keine Chance gehabt, da der Nachtausgang über eine Treppe war. Das Personal war sehr freundlich. Das Zimmer war in Ordnung, aber alles war für mich sehr ärgerlich, weil ich einfach nicht zurechtgekommen bin aufgrund der Einschränkungen, die für Rollstuhlfahrer dort vorhanden sind, aber nicht kommuniziert wurden.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Vi har bott på hotellet minst 5 ggr. och varit mycket nöjda med både boendet och restaurangen. När vi nu checkade in, så fick vi reda på att restaurangen var stängd på obestämd tid. Inte så kul när man har åkt i vårt fall 80 mil, och är hungriga och trötta. De föreslog snabbmat på macken nedanför, men den var inget att rekommendera. Man borde ha informerat om detta i förväg, så vi kunde planerat på ett annat sätt. Frukosten var dock lika bra som tidigare.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Park yeri ücretsiz, geniş. Ama otel tadilata girdiği için check-in için otele bağlı benzin istasyonuna yönlendiriyorlar. Sadece kahvaltı var, tadilat nedeniyle sadece akşam üstüne kadar tatlı ve kahve/çay veya içki veriliyor. Ama sıcak yemek maalesef yok.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Restauranten var lukket for aftensmad gr renovering. Morgenmaden var blevet dyrere: € 12,90 pr person.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service
Achtung: Check-In ist in der Tankstelle der Raststation Remscheid Ost. Hotel ist gepflegt, alles sauber. Personal war beim Frühstück überfordert. Für 10 wartende Gäste wurden 4 Brötchen aufgebacken. Das Schreiben einer Rechnung war nicht möglich. Bis jetzt keine Rechnung erhalten. Bitte in Personal investieren.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
wir sind mit wenig Erwartungen angereist und wurde echt positiv überrascht, danke
Stayed 1 night in Oct 2025