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La Caserne Chanzy Hotel & Spa, Autograph Collection

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A balcony with two chairs, a view of a cathedral, and a clear sky. - La Caserne Chanzy Hotel & Spa, Autograph Collection (Reims)
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A modern living room with a sofa, coffee table, and a view of the outdoors through large windows. - La Caserne Chanzy Hotel & Spa, Autograph Collection (Reims)
A modern living room with a sofa, chairs, and a coffee table. There is a kitchen area with a bar and shelves with plants. - La Caserne Chanzy Hotel & Spa, Autograph Collection (Reims)
A modern interior with a yellow sofa, round tables, and a bar area with stools. - La Caserne Chanzy Hotel & Spa, Autograph Collection (Reims)
Luxury
9.2

Wonderful

Luxury hotel located in Reims City Centre

You can look forward to a free daily manager's reception, a terrace, and a garden at La Caserne Chanzy Hotel & Spa, Autograph Collection. Indulge in a massage at Spa La Caserne Chanzy, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

A hotel room with two beds, a yellow armchair, a small round table, and a patterned carpet.

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony (Cathedral View)

A hotel room with a large bed, a yellow armchair, a small table, and a view of a historic building through large windows.

Junior Suite, 1 King Bed, Balcony (Cathedral View)

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Balcony

A hotel room with a large bed, a TV mounted on the wall, and a view of a cathedral through floor-to-ceiling windows.

Junior Suite, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Courtyard View

A hotel room with a large bed, a yellow armchair, a bedside table with a lamp, and a window with sheer curtains.

Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Cathedral View)

A hotel room with a large bed, a yellow armchair, a round table, and a view of a historic building through the window.

Room, 1 King Bed (Cathedral View)

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Courtyard View

A hotel room with two beds, a round side table, a yellow armchair, and a large window with curtains.

Room, 2 Twin Beds, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

A hotel room with a large bed, a yellow armchair, a round table, and a view of a historic building through the window.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Reims, La Caserne Chanzy Hotel & Spa, Autograph Collection is in the historical district. Museum of Fine Arts and Hotel Le Vergeur Museum are cultural highlights, and some of the area's landmarks include Statue of Joan of Arc and Carnegie Library of Reims. Champagne-Ardenne Planetarium Museum and Labyrinthe Sportif are also worth visiting. Visit our Reims travel guide
Map
18 RUE TRONSSON DUCOUDRA, Reims, 51100

What's nearby

  • A Gothic cathedral with intricate spires and pointed arches.
    Notre-Dame de Reims
    1 min walk - 0.1 miles
  • A historic building with a courtyard, featuring a prominent entrance and a large banner.
    Tau Palace
    4 min walk - 0.3 miles
  • A historical stone archway with intricate carvings and columns.
    Mars Gate
    10 min walk - 0.6 miles
  • A large, illuminated building with a reflective water surface in front of it.
    Reims Arena
    15 min walk - 0.8 miles
  • Congress Center
    11 min walk - 0.6 miles

Getting around

  • Reims Station
    12 min walk
  • Paris Charles de Gaulle Airport (CDG)
    85 min drive

Restaurants

  • Brasserie le Gaulois
    5 min walk
  • La Grande Georgette
    1 min walk
  • Paul
    2 min walk
  • Au Bureau Reims CathĂ©drale
    1 min walk
  • Gin Pamp
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 31 per person
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • La Grande Georgette
  • Little Georgette

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1924
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per night (maximum EUR 50 per stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.06 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 31 per person
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 25 per accommodation, per night (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does La Caserne Chanzy Hotel & Spa, Autograph Collection have a pool?

Yes, this property has an indoor pool.

Is La Caserne Chanzy Hotel & Spa, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for EUR 25 per day.

What time is check-in at La Caserne Chanzy Hotel & Spa, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at La Caserne Chanzy Hotel & Spa, Autograph Collection?

Check-out is at noon.

Where is La Caserne Chanzy Hotel & Spa, Autograph Collection located?

Located in Reims City Centre, this luxury hotel is steps from Notre-Dame de Reims, Statue of Joan of Arc, and Museum of Fine Arts. Reims Opera and Tau Palace are just steps away. Reims Station is 12 minutes by foot and Franchet-d'Espèrey Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

La Caserne Chanzy Hotel & Spa, Autograph Collection Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 285 out of 418 reviews
Rating 8 - Good. 94 out of 418 reviews
Rating 6 - Okay. 26 out of 418 reviews
Rating 4 - Poor. 9 out of 418 reviews
Rating 2 - Terrible. 4 out of 418 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great room with a fabulous view. Staff were friendly and very helpful. Dinner at La Grande Georgette was amazing.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Great location and restaurant overlooking the cathedral. Beautiful food in a wonderful location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to cathedral view and it was honestly the most stunning hotel view I’ve had, that really made the trip special. Location is great, staff were super helpful and the hotel was great.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in Reims. Great dinner experience. Great service with car. Everything very very good
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near Cathedral. Good restaurant. Great breakfasts
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good fitness center and perfect location---walkable to everything!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our 2 night stay. The hotel was very clean and well appointed. The room was a little in the small size but they made the most of the space. We were really grateful that the hotel had AC as it was during the record heat wave. The breakfast buffet was also excellent.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Breakfast was wonderful. Can’t beat the location!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to be helpful in absolutely every way. I would definitely stay there again. I loved it.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service by the young man at the desk was excellent- upbeat understanding patient knowledgeable and helpful Cozy rooms
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and welcoming. Room was spotless. Also a great location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with excellent restaurants on the facility with dedicated staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great restaurant
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with great location and beautiful property, big rooms and comfortable. Love the interior design
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Exceptional view, design and hotel staff service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very well located!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Perfect location lovely staff and comfortable room.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, fantastic location, super clean and 5-star service!!!!
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Staff was extremely helpful getting us in restaurant without reservations.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel…great location…helpful staff…
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and very comfortable hotel and friendly knowledgeable staff
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great facility
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Great room. Delicious breakfast

Lovely hotel. Great room. Delicious breakfast. Easy parking. Will definitely stay again.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous setting and a great restaurant which compares to many Michelin starred places we have visited.
Stayed 1 night in Mar 2024