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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property
Travelers can refresh with a dip in the indoor pool or find relaxation in the spa tub at this welcoming hotel near Sylvan Lake

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior - Best Western Plus Chateau Inn Sylvan Lake (Sylvan Lake)
Indoor pool - Best Western Plus Chateau Inn Sylvan Lake (Sylvan Lake)
Lobby - Best Western Plus Chateau Inn Sylvan Lake (Sylvan Lake)
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi - Best Western Plus Chateau Inn Sylvan Lake (Sylvan Lake)
Lobby - Best Western Plus Chateau Inn Sylvan Lake (Sylvan Lake)
Best Western Plus Chateau Inn offers convenient amenities like breakfast and dry cleaning. The business center keeps travelers productive, and in-room WiFi ensures connectivity. Free newspapers are available for guests wanting to catch up on current events.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Accessible - 2 Queen, Mobility Accessible, Walk In Shower, Non-Smoking, Full Breakfast

Desk, laptop workspace, iron/ironing board, free WiFi

Accessible - 2 Queen, Mobility Accessible, Walk In Shower, Non-Smoking, Full Breakfast

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Non-Smoking, Lake View

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed, Non-Smoking, Lake View

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Room - Lake Front

  • Sleeps 2
  • Free WiFi

About the neighborhood

Sylvan Lake is home to Best Western Plus Chateau Inn Sylvan Lake. Sylvan Lake and Sylvan Lake Provincial Park reflect the area's natural beauty and area attractions include Lakeside Go Karts and Mini-Golf and Summerland Leisure Park. Bower Ponds and Alberta Sports Hall of Fame & Museum are also worth visiting. Take an opportunity to explore the area for water adventures such as fishing. Visit our Sylvan Lake travel guide
Map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3

What's nearby

  • Sylvan Lake
    Sylvan Lake
    2 min walk - 0.1 miles
  • beach near Sylvan Lake
    3 min walk - 0.2 miles
  • Sylvan Lake Provincial Park
    5 min walk - 0.3 miles
  • Sylvan Lake Marina Bay
    9 min walk - 0.5 miles
  • Lakeside Go Karts and Mini-Golf
    9 min walk - 0.5 miles

Getting around

  • Calgary International Airport (YYC)
    94 min drive

Restaurants

  • Timber Coffee Co.
    16 min walk
  • Snake Lake Brewing Co
    5 min drive
  • McDonald's
    4 min drive
  • Lighthouse Community Eatery
    4 min drive
  • Dairy Queen
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Does Best Western Plus Chateau Inn Sylvan Lake have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Chateau Inn Sylvan Lake pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Chateau Inn Sylvan Lake?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Chateau Inn Sylvan Lake?

Check-out is at 11 AM.

Where is Best Western Plus Chateau Inn Sylvan Lake located?

Situated in Sylvan Lake, this hotel is within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park. Lakeside Go Karts and Mini-Golf and Sylvan Lake Marina Bay are also within 15 minutes.

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Reviews

Best Western Plus Chateau Inn Sylvan Lake Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 643 out of 1017 reviews
Rating 8 - Good. 258 out of 1017 reviews
Rating 6 - Okay. 66 out of 1017 reviews
Rating 4 - Poor. 26 out of 1017 reviews
Rating 2 - Terrible. 24 out of 1017 reviews

Reviews

Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience , staff were very friendly and helpful
Stayed 1 night in May 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Izu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff were polite.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Largest hotel in Sylvan Lake, it is directly across from the beach areas. Excellent coffee shop (Freude) onsite.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, wonderful reception I think her name was Ashley who checked us in.Very knowledgeable of the area,recommendation's for eating and where the best place to go for coffee. When we decide to go back to Sylvan lake we will definitely stay
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and quiet. The staff were very friendly and helpful as well. Great place to stay with the family.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent,Breakfast was wonderful..The only thing I’d like to see is there team wear name tags so you could address them properly and also to give kudos
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Hotel staff were awesome!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, breakfast pretty decent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Staff was great, spotless room, great breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and friendly. The room was very clean. I loved the in house cafe. We can’t wait to come back!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wei

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet room. The staff are friendly. Excellent location, walking distance to the lake.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sharlene

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all very friendly and helpful. I really enjoyed my stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place for 8 hours just to grab some shut eye before my next job. This place was awesome. Quiet, clean and nicely appointed. Also very reasonably plus AND it included breakfast! Staff was super friendly and helpful. Would recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast money was fresh hot breakfast. I loved it. stuff were amazing. pool was amazing. room was amazing. had a jet tub in the room. everything worked perfectly and everything was up to date. great fuse and super friendly stuff. couldn't have asked for a better stay. make sure you check out their new coffee bar in their hotel and their little store by the front desk.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel/rooms , great staff very friendly. Breakfast and pool were great . .walking distance to the lake for skating and sight seeing .
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dawit

Liked: Cleanliness, staff & service, amenities
Clean room nice reception welcome. Amazing breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

nichole

Staff were nice and helpful
Stayed 1 night in Nov 2025
Verified

8/10 Good

Crystal

Liked: Cleanliness, property conditions & facilities
Clean rooms friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and I was delighted to have a Christmas tree in my room.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Very clean hotel. Breakfast was great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Room was very clean and all staff were fantastic. We will definitely be back.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Colleena

Liked: Cleanliness, amenities, property conditions & facilities
The service from the staff was absolutely wonderful! Was always greeted with a warm smile and a hello. Check in was painless and the lady I had upon checkout was very helpful as we had to check out early due to unpredictable weather conditions. The room and hotel was spotless! If I am in sylvan lake again, I will be staying here!
Stayed 2 nights in Feb 2026