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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property
Eco-certified hotel with free breakfast and a fitness center

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Lobby
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | 1 bedroom, desk, laptop workspace, iron/ironing board
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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Prairie Moon Inn Sylvan Lake

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8.6 out of 10, Excellent, 564 reviews
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About the neighborhood

Map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3

What's nearby

  • Sylvan Lake Provincial Park - 6 min walk - 0.4 miles
  • Sylvan Lake Marina Bay - 9 min walk - 0.5 miles
  • Lakeside Go Karts and Mini-Golf - 9 min walk - 0.5 miles
  • Sylvan Lake - 1 min drive - 0.0 miles
  • Lakewood Golf Club - 8 min drive - 3.5 miles

Getting around

  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Snake Lake Brewing Co - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Big Moo Ice Cream Parlor - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Timber Coffee Co - ‬16 min walk

About this property

Best Western Plus Chateau Inn Sylvan Lake

Eco-certified hotel
At Best Western Plus Chateau Inn Sylvan Lake, you can look forward to free full breakfast, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the hot tub. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, an elevator, and a TV in the lobby
  • Luggage storage, a vending machine, and smoke-free premises
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 72 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 37-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Frequently asked questions

Does Best Western Plus Chateau Inn Sylvan Lake have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Chateau Inn Sylvan Lake pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of CAD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Chateau Inn Sylvan Lake?

Self parking is free at this property.

What time is check-in at Best Western Plus Chateau Inn Sylvan Lake?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Chateau Inn Sylvan Lake?

Check-out is at 11 AM.

Where is Best Western Plus Chateau Inn Sylvan Lake located?

Situated in Sylvan Lake, this eco-certified hotel is within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park. Lakeside Go Karts and Mini-Golf and Sylvan Lake Marina Bay are also within 15 minutes.

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Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 595 out of 902 reviews
Rating 8 - Good. 230 out of 902 reviews
Rating 6 - Okay. 45 out of 902 reviews
Rating 4 - Poor. 22 out of 902 reviews
Rating 2 - Terrible. 10 out of 902 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, welcoming and attentive staff, wonderful breakfast, easy checkout.
Stayed 2 nights in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - perfect location
Stayed 1 night in Apr 2025

10/10 Excellent

CONGCONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and friendly staff! Love this place!
Stayed 1 night in May 2025

8/10 Good

Shazma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with great lake view.
Stayed 1 night in May 2025

10/10 Excellent

Diane

Great breakfasts
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Pet friendly. Centrally located.
Stayed 1 night in May 2025

10/10 Excellent

Teneil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , good location, cute and cozy , parking is not the greatest but not a deal breaker
Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfortable beds
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool
Stayed 2 nights in May 2025

10/10 Excellent

MASHRUF

Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Jams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and nicely kept hotel
Stayed 1 night in Apr 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and room was very quiet. Staff was helpful and the breakfast was well done with lots of food. Pool was good and clean hot tub was nice and comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly kind. We had a wonderful stay. Very comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying in this hotel - I really enjoyed the location, the amenities and the sit down breakfast. The staff is very friendly and helpful. I highly recommend this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Chen

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price of room was different each night, I thought I had Expedia rate for 3 night
Stayed 3 nights in May 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Everyone there and in your town was so polite. You don’t get that everywhere we travel. Just wished the pool was open till 11pm…We will differently be back.
Stayed 2 nights in May 2025

10/10 Excellent

Mingzhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good place to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, clean and convenient.
Stayed 2 nights in Mar 2025

6/10 Okay

Uday

Liked: Cleanliness, staff & service
Breakfast is 7 to 9AM. Too early for kids vacationing. Room was also just too basic, very poor lighting in the bathroom. Staff was sweet and kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Raphael David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the room
Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointed there was no coffee making machine in the room
Stayed 3 nights in May 2025