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Mercure Hotel Düsseldorf - Ratingen

4.0 star property
Hotel in Ratingen with a 24-hour business center and a 24-hour front desk

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Photo gallery for Mercure Hotel Düsseldorf - Ratingen

Exterior
Hypo-allergenic bedding, desk, soundproofing, rollaway beds
Sports facility
Lobby
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Comfort Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Comfort Single Room, 1 Queen Bed

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Twin Beds | Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Privilege, Twin Room, 2 Twin Beds

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
An der Pont 50, Ratingen, NW, 40885

What's nearby

  • PSD Bank Dome - 7 min drive - 8.0 miles
  • Messe Essen - 8 min drive - 9.8 miles
  • Grugahalle - 9 min drive - 10.2 miles
  • Messe Düsseldorf - 12 min drive - 10.7 miles
  • Seaside Beach Baldeney - 13 min drive - 11.9 miles

Getting around

  • Ratingen Hoesel S-Bahn - 5 min drive
  • Hösel S-Bahn - 5 min drive
  • Düsseldorf Intl. Airport (DUS) - 9 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Schlüssel zum Meck Inh. Amelung Stephan Restaurant - ‬5 min drive
  • ‪Zur Grenze - ‬3 min drive
  • ‪Höseler Caféhaus - ‬4 min drive
  • ‪Casa Vecchia UG - ‬5 min drive

About this property

Mercure Hotel Düsseldorf - Ratingen

Upscale hotel near Messe Essen
At Mercure Hotel Düsseldorf - Ratingen, you can look forward to a terrace, a garden, and a library. The on-site international cuisine restaurant, Junkers, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), airport drop-off service (surcharge), and a banquet hall
  • A vending machine, tour/ticket assistance, and barbecue grills
Room features
All 118 rooms boast comforts such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 26-inch LCD TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, English, French, German, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junkers
  • Junkers

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Airport shuttle fee: EUR 25 per room
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure Hotel
Düsseldorf Ratingen
Mercure Düsseldorf Ratingen
Mercure Hotel Düsseldorf Ratingen
Mercure Hotel Ratingen
Mercure Hotel Ratingen Düsseldorf
Ratingen Düsseldorf
Ratingen Mercure Hotel
Mercure Hotel Düsseldorf
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel
Mercure Hotel Düsseldorf - Ratingen Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel Ratingen

Frequently asked questions

Is Mercure Hotel Düsseldorf - Ratingen pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of EUR 10 per pet. Service animals are exempt from fees.

How much is parking at Mercure Hotel Düsseldorf - Ratingen?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Mercure Hotel Düsseldorf - Ratingen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Düsseldorf - Ratingen?

Check-out is at noon.

Does Mercure Hotel Düsseldorf - Ratingen provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 25 per room applies.

Where is Mercure Hotel Düsseldorf - Ratingen located?

Situated near the airport, this hotel is within 9 mi (15 km) of Blue Lake, Dusseldorfer Golfclub, and Sportpark Duisburg. Schauinsland-Reisen-Arena and PSD Bank Dome are also within 9 mi (15 km).

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Mercure Hotel Düsseldorf - Ratingen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 362 reviews
Rating 8 - Good. 165 out of 362 reviews
Rating 6 - Okay. 70 out of 362 reviews
Rating 4 - Poor. 11 out of 362 reviews
Rating 2 - Terrible. 17 out of 362 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10

Just sufficient as a place to sleep and that’s all we needed. I really appreciate they were open for check in at a very late time.
Stayed 1 night in Apr 2025

10/10

Just okay to visit the Messe.
Stayed 2 nights in Mar 2025

8/10

All staff very friendly and exceptionally helpful...would stay again
Stayed 1 night in Jul 2024

8/10

Is ok for a single night.
Stayed 1 night in Sep 2024

10/10

Great breakfast, could do with two pillows instead of one. The room serves the purpose perfectly even though the decor is tired
Stayed 1 night in Aug 2024

2/10

Relatively expensive hotel. Single room is connected to neighboring rooms via a very thin door so a normal conversation disturbs the neighbor so much that they complain. The hotel could not help with another room and the reception did not care.
Stayed 1 night in Nov 2024

10/10

Good service, polite staff and clean rooms. Thank you illia (Albanian friend) and Yildirim for your continue interest.
Stayed 1 night in Jun 2024

8/10

Good choice for the money. Big and comfortable bed. Lobby looks much better than rooms themselves. But was happy to have a cattle and coffee/tea.
Stayed 1 night in Jul 2024

10/10

Big room with a little old-dated look. Room stayed cool even if there was a heat going on!
Stayed 1 night in Jul 2024

10/10

Lots of parking space
Stayed 1 night in Oct 2023

2/10

Was there with my son and the staff was very controlling of everything. We felt very inconvenient and got the feeling that every time they will comparing us with asylum seeker. We will never book this hotel again!!!
Stayed 2 nights in Jul 2024

10/10

Good hotel. Super friendly staff. McDonald's restaurant 2 mins away which is a binus, as nothing else to grab a bite to eat. Small restaurant just outside, but Limited opening hours. Definitely out the way, 30-40 euros to airport by taxi. Train station 40 minute walk, but bus service from sration on at the moment. Not the hotels fault of course. Not convenient to get too after journey, but well priced.
Stayed 2 nights in Jun 2024

8/10

Clean hotel, nice personel. A bit cold room, but good sleep. Excellent breakfast! Will use again if needed.
Stayed 2 nights in Sep 2022

6/10

Check in was slow, and receptionist could not find booking despite providing hotels.com itinerary number. Hotel restaurant was shut for the three days of our stay claiming the chef was off work however the bar was also shut for the duration of the stay, unacceptable.
Stayed 3 nights in Jan 2024

2/10

Check in was incredibly slow, receptionist seemed to struggle locating bookings and payment details
Stayed 1 night in Jan 2023

2/10

I booked the Mercure Hotel with the expectation to spend a three days week-end in a confortable and relaxing atmosphere. I was participating to the ironman triathlon in Duisburg, and I wanted to avoid any stress by staying in a Mercure Hotel franchise. The result was totally the opposite from my expectation. Over the three days period, no hot water was available for shower during two days !! I had to take some cold water showers in the morning !!! When I did feedback the reception about the situation, they told me that "this is not their problem, it is a technical problem". I had to complain a few minutes to get their apologize !!! it was mentionned on the Hotel notice car parking where available. It was simply a lie, only few park places where avaible (<20). I had to park my car in a industrial area street in a zone where parking was somehow tolerated but totaly unsecure. A lot of Hotel residents were also in the same situation. The reception desk managers where absolutely unfriendly, showing no empathy and showing no respect for the customer. I was expecting at least at bit of fake empathy about the hot water problem but no miracle happened. Staying at the Mercure Hotel Düsseldorf - Ratingen was unpleasant and I do not recommend anybody to stay there. It should be mentionned in their introduction that hot water is not available everyday, and that you can park your car but not at the Hotel.
Stayed 3 nights in Aug 2022

10/10

McDonald’s direkt gegenüber
Stayed 1 night in Feb 2025

8/10

Stayed 2 nights in Feb 2025

2/10

Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Für 1 Nacht dagewesen. Ruhig und Stressfrei. Immer wieder gern
Stayed 1 night in Jan 2025

10/10

Alles super. Sehr freundlich
Stayed 2 nights in Jan 2025

8/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Dec 2024

8/10

Freundlichkeit des Rezeptionsmitarbeiters beim Einchecken fehlte völlig
Stayed 2 nights in Dec 2024