Ramara Vacations

Great property, small pool for kids but we made sure to go super early to get a swim in

Expectations were already high and Shangri-la met them. We are a family of four, booked a premium room with 2 queen beds on the 16th floor. Exquisite room, beautiful bathroom, all marble with shower and tub with full view of the city. Bedroom area with top to bottom glass window view of the city also and CN tower, beds were comfy. We enjoyed a lobby lounge afternoon meal, appetizer type food at half price, sliders were to die for. We used the hot tub and pool and sauna There are pool bed inclosures with tv's. Looby area was a hang out area with a unique modern fireplace, art and live piano music. There's a nice terrace area on the 3rd floor. Room service was prompt and food was delicious. High end all around and excellent customer service.

Bad entertainment in lounge. In room, computer lighting in bedroom (both pads) do not work. Coffee maker does not work. No power outlets on desk or near desk.

I was traveling to a work conference with my daughter and it was nice to have a sitting area and separate bedroom so she could chat with her friends in the evening after I went to bed. The hotel is showing a few signs of age but the rooms were very nicely furnished and updated. The price was incredible compared to the downtown hotels and we were just a $10US uber driver to downtown where my conference was held - usually 10-15 mins to get there. A real cost savings, safe and quiet location with parking.

The hotel and room were very clean, pool was nice with an amazing view of the CN tower. The restaurant had huge breakfast portions, amazing Harbour view and the waiter working was so friendly (it was so busy and he raced around that place making sure everyone was taken care of!) The only thing I would change is I would book on the west side. Our room was on the east side near the street and it was very loud at night. Woke us up a few times as there is a bar/restaurant right next door. But it was within walking distance of all the site seeing adventures we wanted and the city tour bus stop is right outside the hotel as well. We would definitely choose this hotel again.