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The Carolina Inn, a Destination by Hyatt Hotel

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Meeting facility - The Carolina Inn, a Destination by Hyatt Hotel (Chapel Hill)
Premium bedding, pillowtop beds, in-room safe, desk - The Carolina Inn, a Destination by Hyatt Hotel (Chapel Hill)
Meeting facility - The Carolina Inn, a Destination by Hyatt Hotel (Chapel Hill)
Terrace/patio - The Carolina Inn, a Destination by Hyatt Hotel (Chapel Hill)
Exterior - The Carolina Inn, a Destination by Hyatt Hotel (Chapel Hill)
Luxury
4.5 star property
9.6

Exceptional

Luxury hotel near University of North Carolina

Located close to Memorial Hall and Kenan Stadium, The Carolina Inn, a Destination by Hyatt Hotel provides a terrace, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, Carolina Crossroads, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Premium Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, Accessible (Shower)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (with Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Junior Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Chapel Hill, The Carolina Inn, a Destination by Hyatt Hotel is in the city center. Looking to enjoy an event or a game? See what's going on at Kenan Stadium, or consider Dean Smith Center for a night out. Visit our Chapel Hill travel guide
Map
211 Pittsboro Street, Chapel Hill, NC, 27516

What's nearby

  • The Old Well at UNC Chapel Hill during the spring with azaleas blooming
    University of North Carolina
    1 min walk - 0.0 miles
  • Franklin Street
    Franklin Street
    4 min walk - 0.3 miles
  • Kenan Stadium
    Kenan Stadium
    10 min walk - 0.6 miles
  • Memorial Hall
    3 min walk - 0.2 miles
  • Dean Smith Center
    19 min walk - 1.1 miles

Getting around

  • Durham Station
    25 min drive
  • Raleigh-Durham International Airport (RDU)
    26 min drive

Restaurants

  • Panera Bread
    8 min walk
  • Top of the Hill Restaurant & Brewery
    6 min walk
  • Raising Cane’s
    7 min walk
  • Clouds Brewery Storm Cellar
    9 min walk
  • Friends' Cafe
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carolina Crossroads

Things to do

  • 24-hour gym
  • Piano

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 20.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Carolina Inn, a Destination by Hyatt Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25 per night. Valet parking is available for USD 25 per night.

What time is check-in at The Carolina Inn, a Destination by Hyatt Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6 AM. After-hours check-in is not available.

What time is check-out at The Carolina Inn, a Destination by Hyatt Hotel?

Check-out is at 11:00 AM.

Where is The Carolina Inn, a Destination by Hyatt Hotel located?

Located in the heart of Chapel Hill, this luxury hotel is within a 15-minute walk of Memorial Hall, Kenan Stadium, and UNC Medical Center. University of North Carolina and Dean Smith Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Carolina Inn, a Destination by Hyatt Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 825 out of 1000 reviews
Rating 8 - Good. 125 out of 1000 reviews
Rating 6 - Okay. 34 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms and the bar was great!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great location. Be aware this is a popular university events space, and you will have lots of company in the evenings and the weekends.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
Clean hotel with good amenities. One of the smallest rooms I have ever been in. Cool hotel, but probably wouldn’t stay again. Gym was nice.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean and super stylish. The staff was friendly and the restaurant was very good for an early dinner and some late night snacks. Would definitely stay here again and enjoyed the area too. Close proximity to Keenan Stadium and easy to walk back and forth, even at night. A+!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff was outstanding. One of the better hotel staff that I jave experience in my travels
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leca

Liked: Cleanliness, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay for the family.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely lobby and cafe. Decor and bed are top notch!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Melora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect location if you want to immerse yourself in the charm of Chapel Hill.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and so accommodating! Beautiful hotel and surroundings.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great staff!
Stayed 1 night in Feb 2024
Verified

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Very pretty decor. Excellent menue.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ozkan

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay. Highly recommended
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Beautiful hotel. Great location. Friendly staff.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay and all the staff members we encountered were friendly and helpful.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, beautiful aesthetic. Comfy beds. Prime location!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Charming and beautiful inn right in the heart of Chapel Hill. Convenient to restaurants and shopping. Will definitely stay here again.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Well run. Great food. Big luxurious bathrooms with plenty of big towels. Old Southern charm. Comfy beds. Fluffy pillows. Good linen. Students everywhere. Chapel Hill is a great Uni town. It is my midway stop when driving from Florida to PA.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert C

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property and staff
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid property in the heart of Chapel Hill. This was a family trip with teenagers and 2 nights / days was enough to explore. Hotel has an excellent restaurant onsite too.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Shen

Liked: Cleanliness, property conditions & facilities, room comfort

Best in Chapel Hill!

Fantastic and friendly service from arrival to departure! Everything about our stay was great!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
The people are amazing & super kind!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Carolina Inn is amazing. The service we received was beyond what we expected. We would definitely go back.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
First time being in North Carolina for my husband to enjoy seeing UNC and this might be the best hotel we ever stayed. Good vibes and good people we encountered.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Elsabe

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze!
Stayed 1 night in Nov 2023