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Sheraton Raleigh Hotel

Property class: 3.5

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Photo gallery for Sheraton Raleigh Hotel

A restaurant with brick walls, wooden tables, and hanging lights. - Sheraton Raleigh Hotel (Raleigh)
A bar area with a brick wall, bar stools, a counter with a cash register, and a large chandelier. - Sheraton Raleigh Hotel (Raleigh)
A multi-story hotel with a prominent Sheraton sign, a courtyard with seating, and a modern building adjacent to it. - Sheraton Raleigh Hotel (Raleigh)
A spacious lobby with a high ceiling, brick walls, and multiple seating areas. - Sheraton Raleigh Hotel (Raleigh)
A modern hotel room with a large bed, a desk, a chair, and a view of the city. - Sheraton Raleigh Hotel (Raleigh)
A short walk from Raleigh Convention Center, Sheraton Raleigh Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Italian cuisine restaurant, Jimmy V's Osteria + Bar, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a sofa, and a window with curtains.

Traditional Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(99 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Traditional Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(50 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a sofa, and a window with curtains.

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Club Room, 2 Queen Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, two armchairs, a desk with a TV, and a small table with a lamp.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, two armchairs, a desk with a TV, and a small table with a lamp.

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Raleigh, a neighborhood in Raleigh, Sheraton Raleigh Hotel is in the entertainment district and near a train station. Travelers eager for a bit of culture can stop by Coastal Credit Union Music Park at Walnut Creek, while those who have shopping on the agenda may want to visit Crabtree Valley Mall and Brier Creek Commons. Looking to enjoy an event or a game? See what's going on at Carter-Finley Stadium or Lenovo Center. Visit our Raleigh travel guide
Map
421 S Salisbury St, Raleigh, NC, 27601

What's nearby

  • A city skyline with modern buildings, a highway, and surrounding greenery.
    Raleigh Convention Center
    2 min walk - 0.1 miles
  • A large, classical building with columns and a symmetrical facade, surrounded by a grassy lawn and leafless trees.
    North Carolina State Capitol
    7 min walk - 0.4 miles
  • A forest with a ground covered in dry leaves and a tree with a squirrel.
    North Carolina Museum of Natural Sciences
    13 min walk - 0.7 miles
  • Red Hat Amphitheater
    3 min walk - 0.2 miles
  • Marbles Kids Museums
    6 min walk - 0.4 miles

Getting around

  • Raleigh Union Station
    10 min walk
  • Raleigh-Durham International Airport (RDU)
    19 min drive

Restaurants

  • McDonald's
    6 min walk
  • Amrut: Taste Of India
    4 min walk
  • St Roch Fine Oysters + Bar
    5 min walk
  • Landmark Tavern
    7 min walk
  • Little Native Coffee Co.
    7 min walk

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9.4 out of 10, Exceptional, 1,077 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 34 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sienna
  • Jimmy V's Osteria + Bar

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 14 per person
  • Valet parking fee: USD 34.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sheraton Raleigh Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 34.00 per day.

What time is check-in at Sheraton Raleigh Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Raleigh Hotel?

Check-out is at 11 AM. Late check-out is available for USD 75.00 (subject to availability).

Where is Sheraton Raleigh Hotel located?

Located in Downtown Raleigh, this hotel is steps from Raleigh Convention Center and 1.6 mi (2.6 km) from North Carolina State University. Red Hat Amphitheater and Martin Marietta Center for the Performing Arts are also within 10 minutes. Raleigh Union Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Raleigh Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 517 out of 1037 reviews
Rating 8 - Good. 241 out of 1037 reviews
Rating 6 - Okay. 153 out of 1037 reviews
Rating 4 - Poor. 74 out of 1037 reviews
Rating 2 - Terrible. 52 out of 1037 reviews

Reviews

Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very convenient location. Friendly staff and clean room.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Chanell

Liked: Staff & service, property conditions & facilities
I had a few hiccups but the staff was helpful in making sure my stay was pleasant.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient. Parking garage nearby was great.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well maintained with very good staff. Would use again if traveling through that area.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly. Great property that is walking distance to some great Restaurants and museums.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Hyeongseo

Liked: Cleanliness, staff & service, amenities
The room was kept clean, and the staff were very friendly. I found it useful that the fitness room was open 24/7. The amenities weren't impressive but covered all the basics. It's also nice that there are so many great places to grab a bite within walking distance from the hotel. My only difficulty was dealing with the elevator's occasional malfunctions (e.g., card reader sensitivity, opening doors while the elevator was not level with the floor).
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown activities
Stayed 1 night in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Staff was friendly and helpful. There were some minor issues like the phone not working...but that wasn't a big deal.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean rooms
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel and service.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Small fridge on the floor. No microwave. Had breakfast and dinner in the restaurant onsite. Currently no alcohol served but they are working on getting licensed. Breakfast for two, costed about $40 including tip. Dinner was around $70. Both meals were good. Parked at a garage not owned by the establishment but directly across the street. Parking was $10 per day.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch. Elevators were very slow but hotel was very busy so it's understandable. Great location for any event at the convention center!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Meyetta

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were courteous.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean room!!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was close to all event I was attending. The in house restaurant was excellent for dinner and breakfast. The staff was friendly and helpful at all times and they kept fresh chocolate chip cookies in the lobby!!!!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities
It's an old facility and in need of improvements. The elevator was slow and a bit spotty. The escalators were not operating part of the time. The AC in my room wasn't working as well as the AC in the hallways. The staff was polite and tried their best. Bottom line is for the rates they charge the hotel is not worth the expense.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean. the location is perfect and the staff was great!!
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Luke

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room was clean however the air conditioning in room 1101 was inadequate and did not cool very well.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

T. Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly, Expedia listing parking , but staff said they lost their contract and was trying to update Expedia, lucky the lot across the street had a spot open. Breakfast was good, gym was nice.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Rodrigo Villablanca

Liked: Cleanliness, staff & service
Staff were great, room was comfortable and clean. Hotel was kepot clean and nicely neat. Housekeeping, however, may take forever; one night the knocked on our door at around 7.30 pm to clean the room. Way too late! We were almost ready to go to sleep. We had to request extra towels for the following day and just wait until the next day to have the room cleaned. Another thing I would fix is...you don't get complimentary water except for the first day! We stayed for 5 nights and had to buy our water, which was $4 each bottle! We ended up getting two galos from Walmart at the price of one single bottle. The funny part is that we could get free coffee or lemonade from the lobby every day, which is more expensive than water! Nice hotel, extremely quiet and conveniently located across the Convention Center. I would definitely stay again, but next time I'll bring my own water.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind at check in. We had a wonderful time. We came in for a concert. The parking garage was difficult to navigate with pricing. But this is not affiliate with the hotel. We highly recommend that you stay here.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Bed was very comfortable. The service in the on-site restaurant was fast and professional. The gym had everything I needed to do a moderate workout.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a comfortable and straightforward stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel walkable to restaurants and all of downtown Raleigh.
Stayed 1 night in Oct 2025