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Hilton Garden Inn Durham/University Medical Center

Property class: 3

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Photo gallery for Hilton Garden Inn Durham/University Medical Center

A lobby with a green sofa, yellow chairs, a coffee table with drinks, and a window with plants. - Hilton Garden Inn Durham/University Medical Center (Durham)
A Hilton Garden Inn hotel with a modern design, featuring a large entrance and a parking area with a delivery van. - Hilton Garden Inn Durham/University Medical Center (Durham)
A bar area with a granite countertop, wooden chairs, and a large television screen. - Hilton Garden Inn Durham/University Medical Center (Durham)
A business center with wooden paneling, multiple workstations, and framed artwork on the walls. - Hilton Garden Inn Durham/University Medical Center (Durham)
An indoor swimming pool with clear glass walls, a tiled floor, and a seating area with chairs and a table. - Hilton Garden Inn Durham/University Medical Center (Durham)
Located close to Duke University Hospital, Hilton Garden Inn Durham/University Medical Center provides a terrace, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, Great American Grill, offers breakfast, lunch, and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for 1 King Jr Ste Mobility/Hearing Access Tub

A hotel room with a bed, a television, a desk, and a window with curtains.

1 King Jr Ste Mobility/Hearing Access Tub

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Mobility/Hearing Accessible w/Bathtub

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

2 Queen Mobility/Hearing Accessible w/Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two Queen Beds

A hotel room with two beds, a desk with a TV, a chair, and a window with a view.

Two Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for One King Bed

A hotel room with a bed, a television, a chair, a desk, and a window with a view.

One King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe, One King Bed

A hotel room with a bed, a television, a chair, a desk, and a window with a view.

Deluxe, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Queen Beds, Accessible

A hotel room with two beds, a TV, a desk, and a chair.

Two Queen Beds, Accessible

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a television, a desk with a lamp, and a window with curtains.

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Accessible

A hotel room with a bed, a television, a desk with a lamp, and a window with curtains.

Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible

A hotel room with a bed, a television, a chair, a desk, and a window with a view.

Room, Accessible

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with two beds, a desk with a TV, a chair, and a desk lamp.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Drinks & Snacks)

A hotel room with a bed, a television, a chair, a desk, and a window with a view.

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

A hotel room with two beds, a desk with a TV, a chair, and a window with a view.

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 KING BED JUNIOR SUITE WITH SOFABED

A hotel room with a bed, a television, a desk, and a window with curtains.

1 KING BED JUNIOR SUITE WITH SOFABED

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in 9th Street District, a neighborhood in Durham, Hilton Garden Inn Durham/University Medical Center is in the entertainment district and near the airport. Nasher Museum of Art at Duke University and Carolina Theatre are cultural highlights, and some of the area's attractions include Sarah P. Duke Gardens and Durham Performing Arts Center. Looking to enjoy an event or a game while in town? See what's going on at Pauli Murray Center for History and Social Justice, or consider a night out at Dean Smith Center. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Durham travel guide
Map
2102 West Main Street, Durham, NC, 27705

What's nearby

  • A large Gothic-style cathedral with intricate stonework and multiple spires.
    Duke University
    6 min walk - 0.4 miles
  • A garden with a pond, terraced plant beds, and a gazebo.
    Sarah P. Duke Gardens
    15 min walk - 0.8 miles
  • A cobblestone street lined with brick buildings, benches, and trees.
    Brightleaf Square
    1 min drive - 1.1 miles
  • A tall, Gothic-style church with intricate stonework and pointed arches.
    Duke University Chapel
    4 min drive - 1.9 miles
  • Durham Convention Center
    2 min drive - 1.5 miles

Getting around

  • Durham Station
    5 min drive
  • Raleigh-Durham International Airport (RDU)
    21 min drive

Restaurants

  • Starbucks
    2 min drive
  • Big Bad Breakfast
    3 min drive
  • Kickback Jack's
    4 min drive
  • Elmo's Diner
    7 min walk
  • Chipotle Mexican Grill
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill
  • Pavilion Lounge
  • Pavilion Pantry

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hilton Garden Inn Durham/University Medical Center pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Durham/University Medical Center?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Hilton Garden Inn Durham/University Medical Center?

Check-out is at 11 AM. Late check-out is available for USD 50 (subject to availability).

Where is Hilton Garden Inn Durham/University Medical Center located?

Located in 9th Street District, this hotel is within 1 mi (2 km) of Sarah P. Duke Gardens, Duke University, and Duke University Hospital. Nasher Museum of Art at Duke University and Durham VA Medical Center are also within 1 mi (2 km). Durham Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Durham/University Medical Center Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 707 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable room.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town to visit our son, and this location was very convenient. The hotel was clean and pleasant.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Slept well. Staff was great:
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and very comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near campus of Duke University
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
This place is very convenient and welcoming. The easy in and out of the parking situation and the helpfulness of the staff are real positives.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Shubhabrata

Liked: Cleanliness, amenities, property conditions & facilities
Good location close to the Duke University with a very convenient shuttle service to nearby destinations.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy and quick. Staff was very friendly and accommodating. Room was clean. Shuttle service to the university was very convenient.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Melanie

Liked: Staff & service
Great location, easy parking, spotless
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short but pleasant visit at this hotel. The premises outside and inside were well maintained. Our room was clean and comfortable. The staff members were helpful and accommodating. The young African American server in the dining room at breakfast was a jewel. With his caring manner, his warmth, his excellent communication skills, and his efficiency, he made each guest feel wecome and special.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent shower and very comfortable bed on top of very clean and nice facilities.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sameer

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quick check in and check out. Very nice stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay with clean room
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Emana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff. Clean hotel. Ample parking.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Yaphet

Liked: Cleanliness, staff & service, amenities
Spotless rm, amazing staff. The dinner & breakfast was amazing also.
My g’mother 1st Lava cake & she loved it.
Purple Sweet Potato Cheesecake! A 1st for my g’mother & myself. LOVED IT. She ate half of it, b4 I got bck to the table. Lol.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Susan

Liked: Staff & service, amenities, property conditions & facilities
Clean room, friendly staff, nice lobby.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great experience very clean, great reception, bar and dining. Strange pillows tho. No time for the pool sadly, but it looked very nice.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional when a problem arose. The only complaint I have is that the pillows were terrible. Very flat
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, the staff is always great and professional. The food was great just a wonderful, joyful experience.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and professional team.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Kwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and plenty of parking.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Great restaurants nearby.
Stayed 1 night in May 2025