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MainStay Suites Raleigh - Cary

Property class: 2.5

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Photo gallery for MainStay Suites Raleigh - Cary

A hotel room with two beds, a nightstand with a lamp, a window with sheer curtains, and two abstract paintings on the wall. - MainStay Suites Raleigh - Cary (Cary)
A multi-story hotel with a central courtyard, brick and beige exterior, and handicap-accessible parking. - MainStay Suites Raleigh - Cary (Cary)
A gym with treadmills, elliptical machines, and exercise balls. - MainStay Suites Raleigh - Cary (Cary)
A modern kitchen with a flat-screen TV, a dining area with a chair, and a microwave. - MainStay Suites Raleigh - Cary (Cary)
A room with a beige armchair, a smaller chair, a table with a lamp, and wall art depicting leaves. - MainStay Suites Raleigh - Cary (Cary)
Located close to Crossroads Plaza and WakeMed Soccer Park, MainStay Suites Raleigh - Cary provides a 24-hour gym. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

A hotel room with a large bed, a desk, a chair, a flat-screen TV, a window with curtains, and an air conditioning unit.

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A compact kitchen with white cabinets, a black microwave, a black refrigerator, a dishwasher, and a granite countertop.

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

A compact kitchen with white cabinets, a black microwave, a stainless steel sink, and a dishwasher.

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a window with sheer curtains, and two abstract paintings on the wall.

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Cary, MainStay Suites Raleigh - Cary is in a shopping district. The area's natural beauty can be seen at Lake Johnson and popular attractions include North Carolina State Fairgrounds and Gov. James B. Hunt, Jr. Horse Complex. Looking to enjoy an event or a game? See what's going on at J.S. Dorton Arena or WakeMed Soccer Park. Visit our Cary travel guide
Map
1020 Buck Jones Rd, Cary, NC, 27606

What's nearby

  • An aerial view of a city with a highway, parking lots, and green spaces.
    Crossroads Plaza
    18 min walk - 1.0 mile
  • A historic building with a central arched entrance, two towers, and a red-tiled roof.
    North Carolina State Fairgrounds
    4 min drive - 2.3 miles
  • Three vibrant flowers with red and yellow petals and a dark center, set against a dry, rocky background.
    Lenovo Center
    5 min drive - 4.9 miles
  • Bowlero Cary
    6 min walk - 0.4 miles
  • Amb Day Spa
    9 min walk - 0.5 miles

Getting around

  • Cary Station
    7 min drive
  • Raleigh-Durham International Airport (RDU)
    14 min drive

Restaurants

  • Starbucks
    2 min drive
  • McDonald's
    18 min walk
  • Chick-fil-A
    17 min walk
  • Starbucks
    19 min walk
  • Cook Out
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is MainStay Suites Raleigh - Cary pet-friendly?

Yes, MainStay Suites Raleigh - Cary allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 10 per pet, per night. A cleaning fee of USD 50.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at MainStay Suites Raleigh - Cary?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at MainStay Suites Raleigh - Cary?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is MainStay Suites Raleigh - Cary located?

Situated in a shopping district, this hotel is 1.1 mi (1.8 km) from Crossroads Plaza and within 3 mi (5 km) of Lake Johnson and North Carolina State Fairgrounds. WakeMed Soccer Park and J.S. Dorton Arena are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

MainStay Suites Raleigh - Cary Reviews

6.6

6.4

Cleanliness

8.0

Location

7.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 281 out of 1005 reviews
Rating 8 - Good. 228 out of 1005 reviews
Rating 6 - Okay. 171 out of 1005 reviews
Rating 4 - Poor. 146 out of 1005 reviews
Rating 2 - Terrible. 179 out of 1005 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service
Friendly staff, comfortable bed.
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location, not very noisy, economically priced
Stayed 6 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Liked the kitchen amenities
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice enough. However, their friendliness doesn’t make up for this place being a DUMP. Stay away.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very well knowledgeable , pleasant and respectful to work with will stay there when visiting my hometown again Mrs Melissa Futrell
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This place is long in the tooth, but the rates reflect that. The beds are still comfortable, the kitchens work. Just bring the stuff you know you'll need and you will be fine. The staff is friendly and the long term guests are pleasant as well.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
The staff was amazing. The room was not as clean as I would’ve liked. The beds were very clean and the sheets smelled clean but there was a dirty wash cloth left over the shower, a used bar of soap and in general the room was not cleaned very well. We were in town for an event and literally just slept and left the next morning, overall it served its purpose.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very pleasant and professional at check in and out the team answered any questions we had during our approach. The entire hotel can use a good remodel I mean a good remodel from end to end. The carpets on the hallway and bedroom look old and dirty of the wear and tear. The room ceiling painting is pealing off. The toilet in side room looks like it was leaning to the right. The closet door as well as the window are in bad shape. The window screen was broken. The bed sheets and pillows are were out and even though they smelled clean they look yellowing due to the age of them. Also all of the appliances are outdated and the refrigerator is so loud it wakes you up through out the night.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very convenient location.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Friendly staff, the kitchens and air conditioning work. Decent bed.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The proximity to our event was great. Overall cleanliness was barely okay. Carpets were stained and not vacuumed well. Bathroom floors were not cleaned well either. Microwave handle was broken and the hair dryer didn’t work. Room had a musty smell. From a notice on the elevators, it appears this might be a weekly or nightly rental at times with the people asked to leave for the busy weekend events in the area.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good experience. The staff was friendly and professional and my room was nice and clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and Staff was great
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rooms are clean and good for a cheaper option
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and comfortable and very quiet and peaceful
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stay very quiet and clean . They need free breakfast served everyday for guest
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Inside of MainStay was clean, except the coffee pot still had old coffee in it. Outside of motel definitely could be cleaned up.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities
Room was nice & clean
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were particularly troublesome guests this trip, and the staff was extremely kind and patient.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
AC did not work, room was 82 degrees most of our stay. Room was basic and clean, but most fixtures were old. There was never a person at the front desk. Will not stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 night. Our room was clean and quiet. Great value for the money.
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
I like that the rooms have a full kitchen.
Stayed 8 nights in Feb 2025