See all properties

Pik Palace, Shahdag, Autograph Collection

Property class: 5 and above

Choose dates to view prices

Photo gallery for Pik Palace, Shahdag, Autograph Collection

A modern indoor pool area with lounge chairs, a coffee station, and a brick wall. - Pik Palace, Shahdag, Autograph Collection (Qusar)
A spacious living room with a large chandelier, two sofas with cushions, a glass coffee table, and a view of a snowy landscape through large windows. - Pik Palace, Shahdag, Autograph Collection (Qusar)
A table set outdoors with a view of a mountainous landscape. - Pik Palace, Shahdag, Autograph Collection (Qusar)
A large building with the sign "Pik Palace" on the front, surrounded by green hills and mountains. - Pik Palace, Shahdag, Autograph Collection (Qusar)
A spacious lobby with a grand chandelier, marble columns, and a central floral arrangement. - Pik Palace, Shahdag, Autograph Collection (Qusar)
Located close to Laza Waterfalls, Pik Palace, Shahdag, Autograph Collection provides a terrace, a coffee shop/cafe, and a garden. Hit the slopes at this hotel offering ski lift privileges, a ski shuttle, and ski equipment rentals. Treat yourself to a massage, a manicure/pedicure, or a body scrub at The Club, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the gym, as well as activities like horseback riding and snowboarding. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Smoking, Resort View

A hotel room with a large window, a sofa, a bed, a glass table, and a chair.

Deluxe Room, Smoking, Resort View

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Smoking, Mountain View (Urban, Larger, Sofa Bed)

A hotel room with a bed, a TV, a dining table with chairs, a sofa, a coffee table, and a balcony with a view of the hills.

Junior Suite, 1 King Bed, Smoking, Mountain View (Urban, Larger, Sofa Bed)

  • Mountain view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Resort View

A hotel room with a large bed, a chair, a small table, and a view of the outdoors.

Executive Suite, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, Smoking, Resort View (Balcony)

A hotel room with two beds, a TV, a desk, and a view of the outdoors.

Deluxe Room, Smoking, Resort View (Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free wired internet

View all photos for Presidential Room, 1 King Bed, Smoking

A spacious living room with white sofas, a coffee table, and a dining area with white chairs and a chandelier.

Presidential Room, 1 King Bed, Smoking

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Qusar, Pik Palace, Shahdag, Autograph Collection is in the mountains and in a regional park. Qabaland Amusement Park is a popular attraction and the area's natural beauty can be seen at Laza Waterfalls and Mount Shahdagh. Anykh Mosque and Heydar Aliyev Park are two other places to visit that come recommended. Enjoy the area's slopes with downhill skiing and skiing lessons, and don't miss out on the snowmobiling and sledding. Visit our Qusar travel guide
Map
Gusar-Laza Road Km 29, Shahdag, Qusar

What's nearby

  • Laza Waterfalls
    15 min drive - 3.6 miles
  • Anykh Mosque
    19 min drive - 7.8 miles
  • Nariman Narimanov Monument
    36 min drive - 22.1 miles

Restaurants

  • Slice
    6 min drive
  • Gondola
    6 min drive
  • Fryday Burgers
    10 min walk
  • Galateya
    10 min walk
  • Laza Guest House
    8 min drive

Similar properties

An indoor swimming pool with clear views of the outdoors, surrounded by large pillars and large windows.
Shahdag Hotel & Spa
Qusar
  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.8 out of 10, Excellent, 173 reviews
Shahdag Hotel & Spa
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AZN 35 for adults and AZN 17.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alpina Brasserie
  • Chocolat Bar
  • Terraza Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lift privileges
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator (41 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 3:00 PM and noon
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AZN 45 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AZN 100.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately AZN 35 for adults and AZN 17.50 for children
  • Pet fee: AZN 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AZN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 5 stars.

Frequently asked questions

Does Pik Palace, Shahdag, Autograph Collection have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Pik Palace, Shahdag, Autograph Collection pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of AZN 45 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Pik Palace, Shahdag, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM–noon for a fee.

What time is check-out at Pik Palace, Shahdag, Autograph Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pik Palace, Shahdag, Autograph Collection located?

Located near the slopes, this Qusar hotel is in the mountains, within 9 mi (15 km) of Laza Waterfalls and Anykh Mosque, and close to winter sports such as skiing lessons and sledding.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Pik Palace, Shahdag, Autograph Collection Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

8.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 60 out of 93 reviews
Rating 8 - Good. 21 out of 93 reviews
Rating 6 - Okay. 4 out of 93 reviews
Rating 4 - Poor. 4 out of 93 reviews
Rating 2 - Terrible. 4 out of 93 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from hotel is really worth staying for at 3 days staff is really helpful the place where hotel is located is really awesome must stay in this hotel
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent. Expensive restaurants with small portions, it is worth to consider driving 15-30 minutes down the road for a lunch. Some furniture and property require renovation. Personnel are brilliant. Gym is ok Outside warm pool is perfect.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel. Staff was helpful. Room was clean and spacious. SPA service was great.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and service
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great with a variety of entertainment options. The staff was very friendly and helpful especially Gunel from Alpina restaurant and Gulnar from Spa and massages. Thank you
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

This is a fantastic hotel. Very comfortable and warm room. We had an amazing time at your hotel! The pool area was fantastic, and the staff were always smiling and ready to help. The spa services were outstanding, and the view from our room was breathtaking. We also appreciated the eco-friendly initiatives implemented by the hotel.I will certainly be back
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Pik Palace Hotel

This is a fantastic hotel. Very comfortable and warm room. We had an amazing time at your hotel! The pool area was fantastic, and the staff were always smiling and ready to help. The spa services were outstanding, and the view from our room was breathtaking. We also appreciated the eco-friendly initiatives implemented by the hotel.I will certainly be back
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake and nearby shops closed in September, rest everything is amazing
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It is a disgrace to call this hotel a 5 stars and even worse, an autograph collection hotel. Staff was horribly trained, food was awful and overpriced, no concierge. Phone in room did nor work, fridge did not work. I paiud for two nights and left after one.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I've ever stayed in. It had everything I needed and more. Open your balcony and you have amazing mountainous views. The indoor pool is great, but the outdoor pool was even better. It was heated, and you have a view of the surrounding mountains. I highly recommend this place.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Clean, warm and well kept. This beautiful hotel is the perfect stay for families and individuals, with multiple restaurants surrounding. The rooms are well heated, clean and modern. The hotel has many amenities such as a gym, indoor and outdoor pool, as well as a ski shop below. I would definitely stay again.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Feb 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service
I found bedbugs in my bed on the first night of my stay. I requested to move rooms and it took over an hour and a half at 0100 to change rooms. At no point did I receive an apology from the management, either at the time or when I raised this again at checkout. It was completely unacceptable. And the nonchalant way in which it was dealt with showed me that this must be a regular occurrence.
Bedbugs were on the pillows
Larger bedbugs on the duvet
More on the mattress
More on the divan
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only negative point

The only what I did not like there is not enough waiters to serve full loaded breakfast time, as juices, water, tea or coffee you can get only upon requests from waiter, means sit and wait if he is busy by serving others.
Stayed 3 nights in Jan 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

House keeping was poor Bell boy did not deliver our luggage for more than an hour Poor service at the swimming pool Over all not a pleasing experience
Stayed 3 nights in Jan 2025
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Staff & service
We chose Pik Palace Shahdag, a Marriott Bonvoy hotel, for our honeymoon expecting a premium 5-star experience — but it turned out to be a major disappointment. Right from the start, the AC in our room didn’t work. At this level, you expect basic comforts to be guaranteed, especially when you’re paying premium prices. We reported it immediately and someone from engineering came at midnight, assuring us it was fixed. But the AC never worked, and we spent the entire first night feeling hot and suffocated. The next morning, we again requested help and asked for a room change. Shockingly, they offered us a room without a balcony or mountain view — even though we had paid 100 manat extra (double what we should have) for a balcony and view. This was unacceptable. We stayed in the room the entire next day until 9 PM, still dealing with the broken AC and no proper solution. After multiple complaints and reminders, they finally moved us — late at night, right before our final morning checkout. While the final room was fine, it came too late. Both our nights were ruined, especially the first — a night we’ll never get back. The mismanagement, overcharging, and lack of urgency from a so-called 5-star hotel was shocking. I would not recommend Pik Palace Shahdag to anyone, especially not for a special occasion. You’re paying for luxury but receiving careless service and discomfort instead.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente. Trato increíble. Instalaciones y personal muy amable y profesional
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

جيد

التجربة جيدة بشكل عام ولكن السعر مرتفع
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was furnished beautifully with quality amenities and lovely decor. Easy access to the ski lifts and slopes.
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Amazing experience. Breathtaking views. Saddam from front desk was very helpful and made our stay even more comfortable. He was always available to help us with our queries. Housekeeping team also kept checking frequently to make sure our rooms were clean.
Sunrise from our room
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2022