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Sheraton Quito Hotel

4.0 star property
Beaux Arts Quito hotel connected to a shopping center, steps from Quicentro Shopping

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Photo gallery for Sheraton Quito Hotel

Pool
Meeting facility
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Breakfast available
  • Parking included
  • Bar
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed
Blackout drapes/curtains
Premium bedding
  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha

What's nearby

  • Atahualpa Olympic Stadium - 3 min walk - 0.2 miles
  • Quicentro Shopping - 3 min walk - 0.2 miles
  • Parque La Carolina - 3 min walk - 0.2 miles
  • Botanical Garden of Quito - 13 min walk - 0.7 miles
  • General Rumiñahui Coliseum - 6 min drive - 3.0 miles

Getting around

  • Iñaquito Station - 7 min walk
  • Universidad Central Station - 14 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 45 min drive

Restaurants

  • ‪TGI Fridays - ‬3 min walk
  • ‪Pizzería El Hornero - ‬1 min walk
  • ‪Segundo Muelle - ‬2 min walk
  • ‪Negroni - ‬4 min walk
  • ‪Sweet & Coffee - ‬2 min walk

About this property

Sheraton Quito Hotel

Upscale hotel near Atahualpa Olympic Stadium
Located close to Quicentro Shopping and Botanical Garden of Quito, Sheraton Quito Hotel provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A TV in the lobby, an elevator, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 136 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • LED TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 25.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bakery&Deli
  • Restaurante Cook's
  • Restaurante Las Fragatas

Things to do

  • 24-hour gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.50 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Quito
Quito Hotel Sheraton
Quito Sheraton
Sheraton Hotel Quito
Sheraton Quito
Sheraton Quito Hotel
Four Points Quito
Quito Four Points
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel Quito

Frequently asked questions

Is Sheraton Quito Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Sheraton Quito Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Quito Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Quito Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Quito Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Sheraton Quito Hotel located?

Located in La Carolina, this hotel is within a 5-minute walk of Atahualpa Olympic Stadium, Quicentro Shopping, and Parque La Carolina. Guangüiltagua Metropolitan Park and Vivarium are also within 1 mi (2 km). Iñaquito Station is 7 minutes by foot and Carolina Station is 22 minutes.

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Sheraton Quito Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 289 reviews
Rating 8 - Good. 59 out of 289 reviews
Rating 6 - Okay. 13 out of 289 reviews
Rating 4 - Poor. 9 out of 289 reviews
Rating 2 - Terrible. 10 out of 289 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great place to stay in Quito
Stayed 2 nights in May 2025

10/10

Lovely!
Stayed 1 night in Apr 2025

8/10

Every thing ok
Stayed 1 night in May 2025

10/10

Crear customer Service. The staff was very friendly.
Stayed 3 nights in Apr 2025

10/10

The staff was quick to help and anticipate my needs. Beautiful lobby. My room was spacious and had nice toiletries.
Stayed 1 night in Jan 2025

10/10

Great place and staff
Stayed 3 nights in Apr 2024

10/10

The peoples
Stayed 3 nights in Nov 2024

10/10

i loved everything in this Hotel.
Stayed 4 nights in Apr 2023

10/10

Stayed just one night on my return from the Galapagos enroute to the USA
Stayed 1 night in Jun 2024

10/10

Very clean property and rooms. Outstanding staff also.
Stayed 3 nights in Sep 2022

10/10

Excellent and helpful staff. Clean and quiet rooms. Many amenities.
Stayed 1 night in Jan 2024

10/10

Property was centrally located on a safe to walk at night street and the staff was very helpful and polite.
Stayed 2 nights in Aug 2022

10/10

We loved this hotel!! Staff extremely friendly. Suites super clean and the food is even better!! We’ll be back for sure

10/10

Excellent overall! Great breakfast!
Stayed 3 nights in Jun 2023

10/10

Excellent
Stayed 2 nights in Apr 2024

10/10

I’ve stayed many times at the Sheraton. service is always great. Location is excellent.
Stayed 1 night in Jun 2023

10/10

The cleaning staff is fantastic! The surrounding area is easy for walking to dinning, shopping, and really anything you may need.
Stayed 2 nights in Nov 2022

10/10

Everything was absolutely perfect. Very convenient to the stadium for a concert or game. Could not have been in a better area with lots to do within walking distance to anything you need. Just great! Everyone was super friendly and helpful too!
Stayed 1 night in Dec 2023

10/10

Very nice and helpful hotel staff! Thanks for making everything work so well.
Stayed 1 night in Feb 2023

8/10

Convenient location, good customer service
Stayed 3 nights in Sep 2023

10/10

centrally located hotel near everything but the real reason I would return to this sheraton is the staff service . It was second to none I've been to . Carlos Aguilar
Stayed 4 nights in Nov 2023

10/10

You make fabulous pisco sours at your bar! I loved the bar service! And everyone at the hotel was friendly and very courteous- and the price is good. Keep working on eco friendliness, something in the lobby re what you are trying to do. And good restaurants at walking distance. Thank you!!
Stayed 2 nights in Feb 2024

8/10

Hotel is in a great location for restaurants, mall and close to a large park. The gym weights could do with upgrading but has the essentials. Food is not great in the hotel but, there is lots of choice outside.
Stayed 5 nights in Sep 2022

8/10

Amazing service and staff friendliness. Not so good food
Stayed 2 nights in Jul 2022

2/10

Don't go to this hotel, in the next room there were people taking drugs, partying with prostitutes, we couldn't sleep, we didn't complain either because we were scared, they could do something against us! Staff at the front desk, very rude! Horrible experience in a hotel that is supposed to be one of the best!
Stayed 5 nights in Aug 2024