San Jose de Puembo Quito Airport, an Ascend Collection Hotel

4.0 star property
Family-friendly hotel with 2 restaurants connected to the convention center in Puembo

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Photo gallery for San Jose de Puembo Quito Airport, an Ascend Collection Hotel

Free daily buffet breakfast
Interior
Front of property
Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Lobby
Located near Paseo San Francisco, this Ascend Hotel Collection property offers a unique getaway with a breakfast buffet and international dishes at two restaurants. Enjoy free airport pick-up, Spa San José's hydrotherapy and body treatments, and high-speed WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Room service
  • Pool

Room options

Available filters for rooms
Showing 7 of 7 rooms

Traditional Room, 1 Queen Bed, Non Smoking, Garden View

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 double beds, garden or patio view

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Pillowtop bed
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Traditional Room, 2 Double Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Superior Room 1 queen bed 1 double bed, garden or patio view

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Pillowtop bed
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

Superior Room, accessible, 1 queen bed, garden or patio view

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Family Suite, 2 bedrooms

Highlights

Yard
Outdoor play area
Patio
Separate dining area
Soundproofed
Fireplace
Private indoor hot tub
Heating
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

Junior Suite, 1 king bed

Highlights

Yard
Balcony or patio
Separate dining area
Soundproofed
Private indoor hot tub
Heating
Kitchen
Mini-fridge
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Calle Manuel Burbano s/n, Puembo, Pichincha, 170179

What's nearby

  • Scala Shopping Mall - 17 min drive - 8.4 miles
  • Paseo San Francisco - 18 min drive - 9.1 miles
  • Atahualpa Olympic Stadium - 24 min drive - 14.4 miles
  • Quicentro Shopping - 24 min drive - 14.4 miles
  • Parque La Carolina - 24 min drive - 14.4 miles

Getting around

  • Chimbacalle Station - 30 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 26 min drive

Restaurants

  • ‪Signature by La Birrería - ‬6 min drive
  • ‪Coffee Relief - ‬13 min drive
  • ‪Bistro Al Paso - ‬13 min drive
  • ‪Los Hornitos - ‬9 min drive
  • ‪Casa Altea - ‬8 min drive

About this property

San Jose de Puembo Quito Airport, an Ascend Collection Hotel

Upscale family-friendly hotel renovated in 2025 and located near Scala Shopping Mall
Located close to Paseo San Francisco, San Jose de Puembo Quito Airport, an Ascend Collection Hotel provides a free breakfast buffet, a free roundtrip airport shuttle, and a nightclub. Active travelers can enjoy a ropes course, ecotours, and hiking/biking at this hotel. Indulge in a sports massage, a facial, and hydrotherapy at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the health club, as well as activities like volleyball and horseback riding. In addition to a poolside bar and a free daily manager's reception, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also find perks like:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking and extended parking
  • A free bus station shuttle, free bicycle rentals, and an outdoor pickleball court
  • Massage treatment rooms, a ballroom, and a bicycle shuttle
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 78 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch LCD TVs with premium channels
  • Wardrobes/closets, childcare services, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Pérgola
  • Le Gourmet

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Arcade/game room
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Karaoke
  • Library
  • Mountain biking
  • Nightclub
  • Outdoor pickleball court
  • Outdoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (10,764 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (47 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1800
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Renovated entire property - September 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests should be aware that cats reside at this property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1790834670001
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

San Jose Puembo Quito Airport Ascend Hotel Member
San Jose Quito Airport Ascend Hotel Member
San Jose Puembo Quito Airport Ascend Member
San Jose Quito Airport Ascend Member

Frequently asked questions

Does San Jose de Puembo Quito Airport, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is San Jose de Puembo Quito Airport, an Ascend Collection Hotel pet-friendly?

Yes, San Jose de Puembo Quito Airport, an Ascend Collection Hotel allows dogs (limit 2 total). There's a fee of USD 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at San Jose de Puembo Quito Airport, an Ascend Collection Hotel?

Self parking and extended parking are free at this property.

What time is check-in at San Jose de Puembo Quito Airport, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at San Jose de Puembo Quito Airport, an Ascend Collection Hotel?

Check-out is at 1 PM.

Does San Jose de Puembo Quito Airport, an Ascend Collection Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is San Jose de Puembo Quito Airport, an Ascend Collection Hotel located?

Located on the boardwalk/promenade, this family-friendly hotel is 9 mi (14.5 km) from Scala Shopping Mall and 10.5 mi (16.9 km) from Paseo San Francisco. Cayambe Coca Ecological Reserve is 16 mi (25.8 km) away.

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Reviews

San Jose de Puembo Quito Airport, an Ascend Collection Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

8.2

Location

9.4

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 316 out of 411 reviews
Rating 8 - Good. 73 out of 411 reviews
Rating 6 - Okay. 8 out of 411 reviews
Rating 4 - Poor. 8 out of 411 reviews
Rating 2 - Terrible. 6 out of 411 reviews

Reviews

8/10 Good

Nevaeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here, friendly helpful staff, pretty views, lots of activities for kids etc.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zhuang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. I had a great experience. The staff members are kind and professional, I decided to book this hotel again when I return I decided to book this hotel again when I return from Galapagos to Quito.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful property, staff go above and beyond. They have llamas and peacocks on the property. Highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, especially the property grounds. I loved waking up to llamas outside my window! Breakfast was good and they have a nice little gym
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Beautiful place
Stayed 1 night in Apr 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful grounds, clean, and friendly staff!

Love this hotel. Clean, well priced, and beautiful grounds. Have been at least three times and will continue to book!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous views and delicious breakfast

The hotel grounds are gorgeous. Mountain views with beautiful plants and roaming llamas and peacocks. Breakfast was delicious and the playground fun for kids. The only down side are the beds were very uncomfortable in our room. If you like an extra firm mattress this is the place for you
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful place about 20 min drive from airport. Breakfast was included as well as airport transfers. Lovely gardens with Llamas, peacocks and ducks roaming the extensive property.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
There were many activities available for our family. Swimming pools, volleyball, tennis, billiards, games, etc. There were llamas roaming around the property which was really cool. It was quiet and the food in the restaurant was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

vernice

Wonderful and beautiful stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , peaceful amazing rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful place. Beautiful rooms, pretty clean and with excellent service. The place have a lot of green spaces even exotic animals. Nice place to stay in. Definitely I will come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place with the Llamas roaming, the beautiful grounds, the gym, the dining, the rooms and close enough to the airport that we could come in and leave. Thanks!@
Stayed 2 nights in Mar 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly. The good was very good. They provided transportation to and from the airport. The hotel is about 15 minutes from the airport and about 40 minutes from the city of Quito (without traffic). There isn't much to do in the area of the hotel, but the hotel does have many things to do (pool, lawn games, pickleball etc).
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked me up at the airport and brought me back. Beautiful rooms and amenities. Lovely restaurant onsite.
Stayed 1 night in Nov 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, excellent meals.
Stayed 1 night in Apr 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service and very clean!
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the service was excellent, everyone was friendly and helpful. I enjoyed my stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Jorien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice around the airport, pro and con

Close to the airport, fantastic garden. Although its secluded you hear the airplanes on a regular basis
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at amazing hacienda property

Pleasant hacienda property, beautiful decor, amazing breakfast
Stayed 1 night in Jan 2023

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late at night and the staff made it quick and easy to get in to our room. We woke to a stunning view of the grounds, alpacas grazing, and flowers blooming. The breakfast is delicious, there’s a treasure hunt for kids, a relaxing steam room, and plenty of water stations to refill your bottles. Would stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem. The grounds are beautiful, the rooms are clean, and the breakfast was great with fresh fruits, breads cheeses, and several hot items. It is a 15 minute drive from the airport but the hotel provides a shuttle every hour. It was just lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

Jordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property while traveling with a kid and a dog! Lots of green space! Restaurant served great food and Staff were great! Will definitely be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Excellent hotel option not far from Quito airport!
Stayed 1 night in Aug 2024