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La Palma Polo Hotel

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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La Palma Polo Hotel offers a tranquil retreat with massages at LUM spa and outdoor pools. Enjoy all-day meals at the restaurant, including free continental breakfast. Multilingual staff assist with express check-in/out, in-room WiFi, and valet parking.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Room service
  • Pool
  • Bar
  • Breakfast included
  • Spa

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room, Garden View, Garden Area

Deluxe Double Room, Garden View, Garden Area | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Garden View, Garden Area

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Yard
Patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Royal Suite, Garden View, Ground Floor

Royal Suite, Garden View, Ground Floor | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Royal Suite, Garden View, Ground Floor

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 70 sq m
  • 6 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Garden View, Ground Floor

Premium Room, Garden View, Ground Floor | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, Garden View, Ground Floor

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchenette
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Manuel Burbano S/N, Barrio La Palma, Puembo, Pichincha, 170179

What's nearby

  • Chiche - 1 min walk - 0.0 miles
  • Atahualpa Olympic Stadium - 26 min drive - 15.8 miles
  • Quicentro Shopping - 26 min drive - 15.8 miles
  • Quicentro Sur Mall - 37 min drive - 22.7 miles
  • Monument to the Equator - 41 min drive - 23.9 miles

Getting around

  • Chimbacalle Station - 45 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 50 min drive

Restaurants

  • ‪Signature by La Birrería - ‬8 min drive
  • ‪Wyndham Quito Airport - ‬24 min drive
  • ‪CasaRES Steak House - ‬27 min drive
  • ‪Bistro Al Paso - ‬14 min drive
  • ‪TGI Fridays - ‬27 min drive

About this property

La Palma Polo Hotel

Upscale family-friendly hotel
You can look forward to free continental breakfast, a poolside bar, and a terrace at La Palma Polo Hotel. Indulge in a massage at Lum, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • 2 outdoor tennis courts, airport pick-up service (surcharge), and express check-out
  • Express check-in, a gift shop, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and heated floors, as well as thoughtful touches like pillow menus and separate dining areas.
Other amenities include:
  • Highchairs and cribs/infant beds
  • Frette Italian sheets, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, patios, and heated floors

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Free children's club
  • Full-service spa
  • Horseback riding/rentals
  • Pilates classes
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room kitchenette
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (301 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Built in 2016
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Late-night room service
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 20 (up to 10 years old)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL Puembo
QUITO POLO CLUB AIRPORT BOUTIQUE Puembo
QUITO POLO CLUB AIRPORT BOUTIQUE
QUITO POLO CLUB S.A Hotel Puembo
QUITO POLO CLUB S.A Hotel
QUITO POLO CLUB S.A Puembo
QUITO POLO CLUB S.A
QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL
La Palma Polo Club
QUITO POLO CLUB S.A
La Palma Polo Hotel Hotel
La Palma Polo Hotel Puembo
La Palma Polo Hotel Hotel Puembo

Frequently asked questions

Does La Palma Polo Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is La Palma Polo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at La Palma Polo Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at La Palma Polo Hotel?

Check-out is at noon.

Does La Palma Polo Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 20 per vehicle applies.

Where is La Palma Polo Hotel located?

Set in Puembo, this family-friendly hotel is within 12 mi (20 km) of Ilaló, Scala Shopping Mall, and Paseo San Francisco. Cumbaya Park and University of San Francisco Quito Campus are also within 12 mi (20 km).

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Reviews

La Palma Polo Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

8.0

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 142 out of 182 reviews
Rating 8 - Good. 26 out of 182 reviews
Rating 6 - Okay. 5 out of 182 reviews
Rating 4 - Poor. 2 out of 182 reviews
Rating 2 - Terrible. 7 out of 182 reviews

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is just a great place to retreat from the world and relax
Stayed 2 nights in Nov 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2025

10/10 Excellent

Geraldine Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, the room was clean, food excellent. Only one complaint. They use air fresheners that gave me a headache. Very toxic. Quiet and beautiful.
Stayed 1 night in Nov 2025

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel if you want to relax with family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wasseem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room. Wish we had stayed longer, but we were just in-transit
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot near the airport!

Beautiful surroundings and hotel!! Had the best service and breakfast. I really enjoyed the gym. I highly recommend it!
Stayed 1 night in May 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility and wonderful staff. We will definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel

It's amazing resort, very helpful staff, clean and organized.
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2024

8/10 Good

shaji

Liked: Cleanliness, staff & service, property conditions & facilities
It was worth the money
Stayed 1 night in Jun 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place !
Stayed 1 night in Oct 2023

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, relaxed atmosphere
Stayed 1 night in Sep 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Wish we could have stayed longer.
Stayed 1 night in Feb 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure heaven!

One of the most beautiful properties I’ve ever stayed on! The restaurant, room, pool were gorgeous! The gym is state of the art! Perfect place to rest and unwind!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, well kept grounds. Great retreat from the city noise.

10/10 Excellent

Rano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Good meals. Friendly staff

10/10 Excellent

Paramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious accommodation with mini kitchen, excellent place for just relaxing in a quiet spacious setting. Feels more like a country club than a hotel. Staff were incredible, very helpful in whatever was requested.
Stayed 2 nights in Dec 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Omg - stunning!

Most amazing discovery - true resort! I will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room and suite at La Palma was absolutely stunning. It was true luxury. The restaurant on-site was fantastic. We also really appreciated that they offered shuttles to and from the airport. No complaints, next time we are in Quito we will definitely stay here again.
Stayed 1 night in Mar 2023

8/10 Good

Miao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, service is great. However I deducted one star because the room is not well-insulated from noise. I could clearly hear my neighbors in adjacent room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Persfect place to start or end your trip

The place is very beautiful. There are fresh flowers everywhere. The staff aims to please. The rooms are large and lovely. The breakfast was delicious.
Stayed 1 night in Feb 2023

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms here was absolutely beautiful and it felt very safe. Also the dining area was very modern and well put together. Getting to see the beautiful grounds was also a plus. I wish we had more time to explore the property, but worked extremely well for us. Would definitely recommend.

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal Edenic Gem!!

Phenomenal Edenic Gem!! So surprised by this place. Stunning rooms. Highly recommend!
Stayed 1 night in Feb 2024
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Policies

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