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Hotel Reina Isabel

3.5 star property
Attentive staff create a welcoming atmosphere at this central hotel, with spectacular terrace views and complimentary bikes for exploring.

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Photo gallery for Hotel Reina Isabel

Daily continental breakfast (USD 18.75 per person) - Hotel Reina Isabel (Quito)
Standard Twin Room | View from room - Hotel Reina Isabel (Quito)
Property entrance - Hotel Reina Isabel (Quito)
Interior - Hotel Reina Isabel (Quito)
Hallway - Hotel Reina Isabel (Quito)
Just steps from Independence Square, Hotel Reina Isabel combines hospitality with convenience. Guests start their day with a manager's reception, then can exercise in the gym or relax on the terrace. The hotel offers free WiFi in all rooms, bicycle rentals, and daily newspapers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, in-room safe, desk

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room Twin

Premium bedding, down comforters, in-room safe, desk

Premier Room Twin

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Room

Premier Room | Premium bedding, down comforters, in-room safe, desk

Premier Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room Twin)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room (Deluxe Room Twin)

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Located in La Mariscal, a neighborhood in Quito, Hotel Reina Isabel is in a shopping district. Foch Square and Independence Square are notable landmarks, and travelers looking to shop may want to visit Quicentro Shopping. Looking to enjoy an event or a game? See what's going on at Atahualpa Olympic Stadium or Estadio Rodrigo Paz Delgado. Visit our Quito travel guide
Map
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha

What's nearby

  • Foch Square showing a house and street scenes
    Foch Square
    5 min walk - 0.3 miles
  • La Mariscal Craft Market featuring shopping, interior views and markets
    La Mariscal Craft Market
    7 min walk - 0.4 miles
  • Aerial drone view of Quito capital city of Ecuador South America Parque La Carolina Sunrise early morning traffic
    Parque La Carolina
    2 min drive - 1.2 miles
  • El Ejido Park
    8 min walk - 0.5 miles
  • General Rumiñahui Coliseum
    17 min walk - 0.9 miles

Getting around

  • Universidad Central Station
    11 min walk
  • El Ejido Station
    13 min walk
  • Mariscal Sucre Intl. Airport (UIO)
    45 min drive

Restaurants

  • La Galeria Cafe
    4 min walk
  • El Jardin
    1 min walk
  • Las Autenticas de la Carrión
    3 min walk
  • Ch Farina
    3 min walk
  • El Español
    2 min walk

About this property

Hotel Reina Isabel

Hotel near Foch Square
Located close to Independence Square and Catedral Metropolitana de Quito, Hotel Reina Isabel provides an airport shuttle, a free daily manager's reception, and a terrace. In addition to mini golf and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • A 24-hour front desk, a banquet hall, and an elevator
  • 2 meeting rooms, wedding services, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 100 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and bathrobes.
Other amenities include:
  • Shared bathrooms with bidets and free toiletries
  • LCD TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle available
  • Covered self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 18.75 for adults and USD 18.75 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Lumo Restaurante

Things to do

  • Free bicycle rentals
  • Gym
  • Mini golf
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (377 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 6.25 per pet (varies based on length of stay)
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per night
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18.75 for adults and USD 18.75 for children
  • Pet fee: USD 6.25 per pet (varies based on length of stay)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Reina
Hotel Reina
Hotel Reina Isabel
Hotel Reina Isabel Quito
Reina Isabel Hotel
Reina Isabel Quito
Reina Isabel
Hotel Reina Isabel Hotel
Hotel Reina Isabel Quito
Hotel Reina Isabel Hotel Quito

Frequently asked questions

Is Hotel Reina Isabel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 6.25 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for a fee.

What time is check-in at Hotel Reina Isabel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Reina Isabel?

Check-out is at noon.

Where is Hotel Reina Isabel located?

Located in La Mariscal, this hotel is 0.2 mi (0.4 km) from Foch Square and within 3 mi (5 km) of Independence Square and Catedral Metropolitana de Quito. Quicentro Shopping and Atahualpa Olympic Stadium are also within 3 mi (5 km). El Ejido Station is 13 minutes by foot and Pradera Station is 14 minutes.

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Reviews

Hotel Reina Isabel Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 651 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

Reviews

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality and great helpful staff. Premium decor and royal feel.
Stayed 7 nights in Dec 2025

8/10 Good

marco

Liked: Cleanliness, amenities, property conditions & facilities
Everything specially The staff
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Nice room. Easy check in. Nice breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but a little out of the way

Fully-equipped gym :) Delicious dinners, but buffet breakfast lacked variety.
Stayed 4 nights in Sep 2025

8/10 Good

Annefer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Reina Isabel was very helpful. They helped us find an express laundry service and let us check out late so we have enough time to pick it up and pack before our flight. Our room has a good view of the mountains. The Artisan Market is about 10 minutes walk from the hotel. We had a good stay at Hotel Reina Isabel.
Stayed 1 night in Aug 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, excellent breakfast
Stayed 5 nights in Sep 2024

10/10 Excellent

Kyeong-Sook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderately priced but clean, quiet, in a good location with wonderful selections for breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Fantastic hotel all around. The staff was great, the area was nice (shops, food, markets all close by), a great gym in the hotel and very clean!
Stayed 14 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, excellent staff.
Stayed 1 night in Apr 2024

10/10 Excellent

JIANYI

Liked: Cleanliness, amenities, property conditions & facilities
The hotel's public areas and room were clean and tidy. The bed was comfortable. Staff are friendly and helpful. The breakfast was included and was rich in variety. The dinner dishes were very good too. The value for money of this hotel is excellent.
Stayed 2 nights in Jun 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful. Dining facilities on site and room spacious and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel with good breakfast including.
Stayed 1 night in Jul 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel far exceeded our expectations. The room was huge and spacious, and had amenities like the large jacuzzi tub. It is safe and quiet. We go to Quito a lot, and we usually stay at a different hotel. Because of scheduling, we ended up trying this hotel instead. Hotel Reina Isabel is our new go to hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

miguel

Very clean and safe
Stayed 1 night in Mar 2025

10/10 Excellent

Mitchell W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly. The restaurant food was very good and there were many places to eat and drink around the hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maralee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and well situated for us first timers to Quito. The food in the hotel's restaurant was delicious. We enjoyed our visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was all excellent and the coffee was amazing. Love the whirlpool tub.
Stayed 5 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The rooms were spacious and beautiful, and the bedding was so comfortable. I loved the jacuzzi tub. What i would suggest is that staff do a better job of attending to breakfast. You know how many people are staying in your hotel. Make enough empanadas and keep the coffee urn full.
Stayed 1 night in Jul 2025

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel, and great customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost all of staff is great

The suites in this place are nice, good space. The staff top to bottom was great, except the older lady who works day shifts in the front desk. She might be the only person there who didn't like her job and she didn't seem to care. Just as long as you stay away from her, all else are good there.
Stayed 3 nights in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor, gym, high quality breakfast, polite staff
Stayed 7 nights in May 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Quito which we only stayed at overnight before heading out on our trip. Nonetheless the room was wonderfully comfortable, the restaurant was very good with a great variety of dishes, the staff were very friendly and helpful, and I would highly recommend for your stay in Quito.
Stayed 1 night in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quiet and peaceful atmosphere of the place
Stayed 1 night in Jul 2024

10/10 Excellent

Amilcar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Hotel.

Great location, well equiped. Very good service. Good restautant and bar...breakfast is good. Rooms are comfy. We had a good stay. Good management, employees are willing to help.
Stayed 5 nights in Feb 2025

10/10 Excellent

kseniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice breakfast
Stayed 2 nights in Mar 2024