Hotel Cayman

3.0 star property
Hotel with free breakfast, near La Mariscal Craft Market

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Photo gallery for Hotel Cayman

Terrace/patio
Free daily full breakfast
Twin Room | View from room
Free daily full breakfast
Garden
Hotel Cayman welcomes visitors to Quito with daily breakfast and tranquil garden spaces. Guests can relax on the terrace, browse the library, or connect via WiFi. Multilingual staff arrange dry cleaning and share insights about nearby attractions like General RumiƱahui Coliseum.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Single Room

Highlights

Hair dryer
Private bathroom
Wardrobe or closet
In-room massage
Daily housekeeping
In-room safe
  • Sleeps 1
  • 1 Twin Bed

Basic Double Room, 1 Double Bed

Highlights

Hair dryer
Private bathroom
Daily housekeeping
In-room massage
Wardrobe or closet
In-room safe
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Hair dryer
Private bathroom
Wardrobe or closet
In-room massage
Daily housekeeping
In-room safe
  • Sleeps 3
  • 3 Twin Beds

Twin Room

Highlights

Hair dryer
Private bathroom
Daily housekeeping
In-room massage
Wardrobe or closet
In-room safe
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Juan Rodriguez 270 Y Reina Victoria, Quito, Pichincha

What's nearby

  • La Mariscal Craft Market - 12 min walk - 0.7 miles
  • General RumiƱahui Coliseum - 17 min walk - 0.9 miles
  • Parque La Carolina - 18 min walk - 1.0 mile
  • Atahualpa Olympic Stadium - 4 min drive - 2.3 miles
  • Quicentro Shopping - 4 min drive - 2.3 miles

Getting around

  • El Ejido Station - 16 min walk
  • Universidad Central Station - 18 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 59 min drive

Restaurants

  • ‪Achiote - ‬1 min walk
  • ‪El Cafecito - ‬2 min walk
  • ‪CrĆŖpes de ParĆ­s - ‬2 min walk
  • ‪Bar Lennon - ‬1 min walk
  • ‪Ambrosia - ‬1 min walk

About this property

Hotel Cayman

Hotel near La Mariscal Craft Market
Located close to General RumiƱahui Coliseum and Parque La Carolina, Hotel Cayman provides free full breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also find perks like:
  • Self parking (surcharge), airport drop-off service (surcharge), and a gift shop
  • A TV in the lobby, coffee/tea in the lobby, and tour/ticket assistance
  • A front-desk safe, concierge services, and a 24-hour front desk
Room features
All guestrooms at Hotel Cayman boast comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (USD 3 per night)

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (maximum occupancy 3)
  • Self parking fee: USD 3 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Cayman Hotel
Cayman Quito
Hotel Cayman
Hotel Cayman Quito
Hotel Cayman Hotel
Hotel Cayman Quito
Hotel Cayman Hotel Quito

Frequently asked questions

Is Hotel Cayman pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cayman?

Self parking is available for USD 3 per night.

What time is check-in at Hotel Cayman?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Cayman?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Cayman provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel Cayman located?

Located in La Mariscal, this hotel is within 1 mi (2 km) of La Mariscal Craft Market, Parque La Carolina, and General RumiƱahui Coliseum. Basilica of the National Vow and Atahualpa Olympic Stadium are also within 3 mi (5 km). El Ejido Station is 16 minutes by foot and Pradera Station is 17 minutes.

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Hotel Cayman Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 13 out of 34 reviews
Rating 8 - Good. 16 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet and close to everything.

Beautful secure quiet hotel three blocks from Fochs Square. I had room 4 which is just off breakfast area and had garden view. Wifi worked well. Bathroom is a little small which is comon in Ecuador. No tv or phone which I consider a plus. Could use a table and chair but other than that a good place to stay.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location and price, a little noisy

Great location, secure (gate is always locked and there is always staff available to let guests in), friendly staff who speak English. The rooms that face the street are a bit noisy (they do offer free ear plugs).
Stayed 3 nights in Dec 2018

10/10 Excellent

Jaga, Hollywood, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yo soy viajera mundial que visitó mÔs que 77 países. Pase mucho tiempo en los hoteles en varios países de Italia, Chile, Argentina y mucho mÔs....y ahora paso 4 noches en Cayman Hostel. Mi experiencia es inolvidable. Todo esta perfecto en este lugar. Primero el personal especialmente los dueños Halina y Walter son súper amables, todo es muy limpio, tienen las cams confortables, el desayuno también es muy rico, y el jardín es precioso. Me siento en casa aquí.
Stayed 2 nights in Nov 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful garden

Very friendly and helpful staff. Good breakfast. Close to restaurants, but it generally avoids the noise from the nearby bars. Beautiful garden with humming birds.. Many of the rooms open into the breakfast room or the garden, so if noisy guests have loud conversations, you will hear it. Otherwise, we were very happy with our stay.
Stayed 4 nights in Feb 2018

10/10 Excellent

David, Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hostel

Good location, good service, lovely garden and great breakfast. Very pleased
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very helpful staff. Good location. Only negative was a warm but not hot shower.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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Stayed 1 night in Sep 2017

8/10 Good

Luciano, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable.

Muy buena ubicación. ..cerca de bares y restaurantes. Muy buena atención y limpieza. Lugar cÔlido y confortable.
Stayed 1 night in Jun 2017

10/10 Excellent

Maria A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable 100%

Muy bonito el hotel, y muy bien ubicado. Para destacar la atención de Andrés de recepción que estuvo en todos los detalles. Excelente relación precio/prestaciones. Muy recomendable!

8/10 Good

Katy, Eau Claire, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hostel/hotel in Quito

With it being located in "New Quito" there were many places to choose from to eat. But if you want to see Centero Historico and walk, it is about an hour and fifteen minutes away. So would recommend a taxi unless you like walking a lot. The hotel staff were very nice and helped you out with getting a taxi or recommendations for food and places to see. The rooms are kept clean and are a decent size for a single bed.

8/10 Good

Leona, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our layover stop.

We felt safe in this gated hotel. It is located near many restaurants within walking distance.

6/10 Okay

Javier, Caracas

Liked: Staff & service
Disliked: Room comfort

Bien sólo para ir de vacaciones

El hotel en general esta bien. el desayuno no es variado, pero suficiente. El hotel esta mantenido, aunque la habitación sencilla me pareció bastante pequeña. la Wifi no funcionaba y no sabían cuando la arreglarían. Mi viaje fue de trabajo, por lo que tuve que cambiarme de hotel. Resulta inexplicable que solo acepten pagos en efectivo.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID!!!!!

Horrible experience! I didn't even complete the check in process and go to the room because the front desk staff and owner were completely unprofessional and rude. The front desk person acted as if he had zero idea how to process a Hotels.com reservation, and repeatedly asked me what he needed to do in a progressively hostile manner. When I did his work for him and found out that I was supposed to pay the hotel either at check in or check out, he demanded that I pay in cash. I spoke with Hotels.com (wasted my own money using my cell phone from abroad), and verified that I was able to pay with a credit card. The front desk person grew progressively more hostile and threatening. After finding out that I was on the phone with Hotels.com, he called the owner. She insisted that I pay in cash. A couple at the hotel czme down and told me that they had the same horrible argument with the front desk and owner the day prior. I walked out in the pouring rain and went back to the Marriott.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy with hotel cayman

Hotel Cayman was lovely. Our room and the entire hotel was spotless. The staff really cares about the place. They are friendly and helpful and most speak English. We had a lovely time.

8/10 Good

Pame, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicacion

Me encanto la ubicación del hotel, muy buena relación precio calidad, lo mejor que los dormitorios estÔn impecables, todo limpio y cómodo. Lo único, que no se puede pagar con tarjeta VISA.

8/10 Good

Lyne, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel very well located

Very nice hotel, clean and well located. There is a beautiful garden and commun aƩra are nice. Only negative point is that wifi was not available in our room.

4/10 Poor

PR, New Jersey, USA

Liked: Cleanliness
Disliked: Staff & service, room comfort

overrated in reviews, very basic room

basic room, nothing more. room can get cold, tile floor with no rugs or carpet, ok bed, sheets and blanket; tiny bathroom but at least had hot water. basic breakfast of eggs, rolls, juice, coffee. Cash only. Near lots of restaurants, but local contacts say the area is not very safe. There are better deals in the vicinity.

6/10 Okay

Verified traveler

Liked: Cleanliness

OK for a short visit

Rooms were very small and dark. Some of the staff was helpful, but others weren't, didn't seem like they cared we were there or not. We were only staying for one night as we were flying out to Peru the next day, so we may be hasty in our judgement.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Town: Hotel Cayman - a nice cosy place

The hotel is centrally located in New Town and the entire place is clean and very well kept. Warm and cosy duvets on the beds added a touch of class, and plentiful towels, replaced daily if we needed it. Bathroom was spotless and everything worked. Hot water took a LONG time to come through (well over a minute), but when it did, it was plentiful and HOT. Breakfast was average but more than adequate. The rooms have some individual character, which adds interest to the modern decor. Our room was a bit small (they fit 3 twin beds into a double room) so we didn't have a lot of room to open our suitcases. Staff were helpful and friendly. Good value.

10/10 Excellent

C-

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet street, near restaurants, bars & clubs...

The Cayman is very clean, newly updated. I stayed in room #7, which is a single bed, the room was pretty small, however big enough to accommodate my 2 very large luggage, a desk & night stand. The room overlooked a pretty patio & street (stayed 2 nights: had no issue with street noise). The walls are very thin & you can hear noise from people upstairs & downstairs: talking, walking & moving around. As for the room: very clean, newer bedding, daily house keeping with fresh towels each day & a very small bathroom: clean & newly updated! No TV/clock/radios in the rooms. Free wifi throughout; it is a little spotty. Breakfast was simple & good: great croissants, good juice & eggs (to your liking) with coffee/tea. They do have a menu of other food/beverages that they offer during most of the day/evening; however for add'l fees; along with laundry service. They were helpful with directions & Kind. After 12pm checkout, they stored my luggage for free & allowed me to hangout in their living room/lobby area (were there is a TV & cable) until they called a taxi to come take me to the airport. Only minor complaints: 1) Hot water can be spotty: Luke warm one day & scalding hot to ice cold the next. 2) on both nights, toward the evening there was a smell coming from one of the 3 drains in the bathroom. I just shut my door at night, which helped a bit. Overall: a great stay!!! I would stay here again & recommend to all.

8/10 Good

Volker, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities

Gemütliches Hotel in zentraler Lage

Mein Zimmer war klein, und es wurde außen renoviert. Da ich das Zimmer aber nur zum Schlafen benötigt habe, war alles wunderbar. Guter Zustand, und ordentliche Matraze. Die Hilfe an der Rezeption war wunderbar, allerdings hat das für 3 Uhr morgens geordete Taxi mit US $ 10,- etwas über dem normalen Preis von ca. US $ 5 - 5 verlangt.

10/10 Excellent

m, Seattle, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our time at Hotel Cayman

Great staff -- very polite, friendly and helpful. They allowed us to keep our bags there while we were out for one day. Called a taxi for us when we needed it and hooked us up with a reliable taxi service for day trips. The location is close to several great restaurants and a vibrant night life. The only glitch in our stay was a flaky internet -- they really need to fix that and Hotel Cayman would be our choice for repeat visits or recommendation to our friends visiting Quito. Thank you for a great Quito experience.

8/10 Good

Ken, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities

became like home away from home...

I used Cayman as "base camp" as I explored Ecuador & Peru storing stuff I didn't need on a particular journey, at Cayman free of charge. Hotel staff very helpful, patient, friendly and spoke fluent English which made it feel like home away from home.. I found the neighborhood a little too noisy at times, but in reality, found it was more a reflection of how noisy S.A. countries are as I found it almost everywhere in Ecuador & Peru. It just seems to be out of their consciousness that, for instance, people might be trying to sleep at 2am, or more likely just don't care. Enjoyed the breakfast, comfortable dining room, and I liked the fact I could have a full breakfast if I chose to pay for it. Place was clean, and generally well organized and dependable.

2/10 Terrible

Andrew, New York, NY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel Cayman is a hostal

This is not a hotel, it is a hostal. So it should be called "hostal"....also, if anyone stays over in your room they charge you extra, which is a policy of hostals, not hotels. THE WATER IS room temperature in the shower, sometimes cold. Over the course of four days, the water in the shower was only hot once. It is in the Mariscal, which has a great nightlife, however the actual block the hotel is on is full of criminals at night, and I witnessed kids sniffing glue out of giant plastic bag right outside of the hotel entrance. Food for thought!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019