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Hotel Altura

2.5 star property
Travelers find a peaceful natural retreat at Hotel Altura, where the garden creates a calm atmosphere and the snack bar provides fuel for daily adventures

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Photo gallery for Hotel Altura

Superior Apartment, Kitchen | Living room | 32-inch TV with cable channels - Hotel Altura (Quito)
Luxury Triple Room | Minibar, iron/ironing board, free WiFi, bed sheets - Hotel Altura (Quito)
Courtyard - Hotel Altura (Quito)
Superior Studio Suite | Bathroom | Shower, free toiletries, hair dryer, towels - Hotel Altura (Quito)
Reception - Hotel Altura (Quito)
Hotel Altura in La Carolina offers a genuine escape with its garden setting. Guests can grab a bite at the snack bar/deli before exploring. The business center keeps travelers productive, while in-room WiFi and laundry facilities ensure a comfortable, hassle-free stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room

Executive Room | Minibar, iron/ironing board, free WiFi, bed sheets

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Triple Room

Luxury Triple Room | Minibar, iron/ironing board, free WiFi, bed sheets

Luxury Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Studio Suite

Superior Studio Suite | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Living area | 32-inch TV with cable channels

Junior Suite

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds
  • Free WiFi

View all photos for Classic Room

Classic Room | Minibar, iron/ironing board, free WiFi, bed sheets

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Apartment, Kitchen

Superior Apartment, Kitchen | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Apartment, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in La Carolina, a neighborhood in Quito, Hotel Altura is in a shopping district. Parque La Carolina and Guangüiltagua Metropolitan Park reflect the area's natural beauty and area attractions include Naciones Unidas Boulevard and Vivarium. Cuyabeno Lodge and House of Ecuadorian Culture are also worth visiting. Visit our Quito travel guide
Map
El Dia N37 62 y el Comercio, Quito

What's nearby

  • Aerial drone view of Quito capital city of Ecuador South America Parque La Carolina Sunrise early morning traffic
    Parque La Carolina
    5 min walk - 0.3 miles
  • Atahualpa Olympic Stadium
    2 min walk - 0.1 miles
  • Naciones Unidas Boulevard
    2 min walk - 0.1 miles
  • Quicentro Shopping
    2 min walk - 0.1 miles
  • Iñaquito Shopping Center
    14 min walk - 0.8 miles

Getting around

  • Iñaquito Station
    9 min walk
  • Universidad Central Station
    16 min drive
  • Mariscal Sucre Intl. Airport (UIO)
    33 min drive

Restaurants

  • Crepes & Waffles
    5 min walk
  • WOK TO WALK Quicentro
    4 min walk
  • Sweet & Coffee
    2 min walk
  • Segundo Muelle
    4 min walk
  • Casa Res
    2 min walk

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Hotel Altura pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Altura?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Hotel Altura?

Check-out is at noon.

Does Hotel Altura provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Hotel Altura located?

Located in La Carolina, this hotel is within a 5-minute walk of Naciones Unidas Boulevard, Atahualpa Olympic Stadium, and Quicentro Shopping. Parque La Carolina and Iñaquito Shopping Center are also within 15 minutes. Iñaquito Station is 9 minutes by foot and Jipijapa Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Altura Reviews

9.2

Wonderful

9.2

Cleanliness

10

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 24 out of 35 reviews
Rating 8 - Good. 8 out of 35 reviews
Rating 6 - Okay. 0 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it five stars in each category because they were great in all of them, but it’s not your typical five star property because it’s not a fancy place. It was clean, comfortable (mattresses was okay but not super comfortable), and very inexpensive. I’d recommend to anyone who wanted a nice, clean and safe place to stay. If you want luxury, that’s not this, but I liked it and I’d stay there again in a minute. Super close to a mall and huge park as well as the soccer stadium and transportation. Plenty of places to eat nearby and parking available too.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean and very quiet. Hotel staff spoke very very little to no English, so that’s important to you it’s worth noting. 24 hour front desk, man to buzz you in and out of the building. Neighborhood very safe - very short distance to shopping center and restaurants. As a solo female traveler, I would stay again at this hotel.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Fernando

Very friendly and courteous staff. Will return in the future.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Simply fine

This is a very simple place. Behind a locked gate. Very close to a BEAUTIFUL mall. They picked up the room everyday. This city is very busy & noisy so it's to be expected even in a hotel room. Noises from the streets usually woke me up at 6:30. I just needed a place to sleep, so for that it suited my needs just fine. Very courteous & helpful staff.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and service

Great small hotel very close to Mall. Kind staff, big rooms. Great value.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Syed

Disliked: Amenities
Hotels.com’s rating is way off! How can this be a 9.6 rated hotel at all?? It is more for the locals, or visitors who want a bed for a low price. Nobody speaks English. Internet access is through one of three separate routers, all of which are of low speed. I could barely access calls, as my cell provider allows via internet access.
Stayed 5 nights in Jan 2026
Verified

4/10 Poor

james Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
More of a dried up Hostel than Hotel. What Amenities? I was DECEIVED. I want a REFUND, but it is IMPOSSIBLE to contact EXPEDIA, so I write this Review. First, Location is very good, just 2 minutes behind Quicentro, a Fabulous Shopping & Dining Mall. BUT! I Reserved an Apartment Suite, multi-rooms & Kitchen. What I was given was a run down single room in need of repair, with a dangling smoke alarm from the ceiling, electrical outlets so loose my plugs fell out, and walls so thin I could hear every conversation at the front desk. No in-room safe, no kitchen, seating area, etc... I moved out and found a better deal in a high rise a few blocks away with kitchen, living room, washer & dryer, and roof deck. I arrived early in the morning, expecting to wait for my room, but the friendly desk person called his boss and they asked me to wait while the housekeeper tidied up. My spanish is bad, do I really did not have a way to communicate. I tried reaching out to Expedia, but their AI bot kept me in limbo. Will not book through Expedia agsin, there is NO WAY anyone would rate this place WONDERFUL!!!! I have photos, but this system won't upload them for some reason.
Stayed 10 nights in May 2026
Verified

10/10 Excellent

MAURICIO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

MARIA IRENE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único salvable es la ubicación y los centros comerciales cerca, el hotel muy mal, si solo lo usas para dormir pues adelante,
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Excelente ubicación. Limpieza en la habitación y personal atento.
Stayed 2 nights in May 2025
Verified

8/10 Good

Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ninguno
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y con excelente servicio

Siempre vuelvo. Es un excelente lugar
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Tito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Beatriz

Liked: Amenities
Todo… muy tranquilo, muy limpio
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel seguro y agradable

hotel bien ubicado. tranquilo, seguro el lugar. camas agradables, aunque la tv un poco pequeña, pero no es algo que no pueda cambiarse. en general recomendable el hotel.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

MARTHA

Liked: Cleanliness
-
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Comoda y espaciosa
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Tito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y excelente servicio.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno, excelente ubicación y atención, acorde a las necesidades del viajero
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Jul 2022
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Breakfast

Their Hotels.com page said that Breakfast was included. When I arrived, they said they have no breakfast.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and I really enjoyed the location - right next to Parque la Carolina
Stayed 1 night in Jan 2020
Verified

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are very clean, staff is friendly and polite. As a woman alone, felt safe.
Stayed 7 nights in Nov 2019