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Zen Hotel Quito

3.5 star property
Pet-friendly hotel with a coffee shop connected to a shopping center in Quito

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Photo gallery for Zen Hotel Quito

Deluxe Studio Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, soundproofing
Daily buffet breakfast (USD 6.50 per person)
Property map
Property map
Reception

Popular amenities

  • Breakfast available
  • Pet friendly
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Superior Twin Room

Highlights

Deck/patio
Soundproofed
Flat-screen TV
Renovated in 2020
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed

Deluxe Studio Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Studio Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Flat-screen TV
Renovated in 2020
Sofa bed
Separate bedroom
Rainfall showerhead
Hair dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, soundproofing

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Renovated in 2020
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
N26-112 Y San Ignacio, Quito, Pichincha, 170517

What's nearby

  • Foch Square - 10 min walk - 0.6 miles
  • Parque La Carolina - 15 min walk - 0.8 miles
  • La Mariscal Craft Market - 18 min walk - 1.0 mile
  • General Rumiñahui Coliseum - 3 min drive - 1.4 miles
  • Quicentro Shopping - 3 min drive - 1.9 miles

Getting around

  • Universidad Central Station - 11 min drive
  • Carolina Station - 16 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 43 min drive

Restaurants

  • ‪Fankør - ‬12 min walk
  • ‪Sweet & Coffee - ‬5 min walk
  • ‪KFC - ‬3 min walk
  • ‪Campero Av. Colón - ‬8 min walk
  • ‪Domino's Pizza - ‬7 min walk

About this property

Zen Hotel Quito

Hotel remodeled in 2020 and located near Foch Square
Located close to El Jardin Mall and Parque La Carolina, Zen Hotel Quito provides a coffee shop/cafe, laundry facilities, and a gym. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a vending machine
  • Concierge services, tour/ticket assistance, and a front-desk safe
  • A TV in the lobby, a banquet hall, and coffee/tea in the lobby
Room features
All guestrooms at Zen Hotel Quito offer amenities such as late night room service and free WiFi, in addition to safes and sound-insulated walls.
More conveniences in all rooms include:
  • Rainfall showers, hair dryers, and shampoo
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 6.50 for adults and USD 6.50 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (39 inches high)
  • Handrails in hallways (59 inches high)
  • Lever door handles
  • Raised toilet seat (31 inches high)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Late-night room service

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 6.50 for adults and USD 6.50 for children
  • Airport shuttle fee: USD 20 per person (one-way)
  • Pet deposit: USD 50.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hôtel ZEN
9D Hotel Quito
Zen Hotel Quito Hotel
Zen Hotel Quito Quito
Zen Hotel Quito Hotel Quito

Frequently asked questions

Is Zen Hotel Quito pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 50.00 per stay. A cleaning fee of USD 11.50 also applies. Service animals are exempt from fees.

What time is check-in at Zen Hotel Quito?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Zen Hotel Quito?

Check-out is at noon.

Does Zen Hotel Quito provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of USD 20 per person applies.

Where is Zen Hotel Quito located?

Located in Iñaquito, this hotel is within 1 mi (2 km) of Foch Square, Parque La Carolina, and El Jardin Mall. Iñaquito Shopping Center and Quicentro Shopping are also within 3 mi (5 km). Carolina Station is 16 minutes by foot and Pradera Station is 18 minutes.

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Zen Hotel Quito Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 0 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again at the Zen Quito Hotel!

I had a great stay at the Zen Quito Hotel. My favorite thing about the hotel was the shower, immaculately clean and had one of those over head/rain shower type heads. The breakfast was delicious and the offerings change from one day to another, variety is nice! Would recommend to anyone staying in Quito.
Stayed 2 nights in Apr 2025

10/10 Excellent

Collins

Liked: Cleanliness, amenities, property conditions & facilities
The Zen Hotel was great. They had a hard time finding my reservation at first but that happens at times. We had 2 rooms during our stay with both being Deluxe Studios with 1 King Bed with sofa bed. The rooms were nice. One had a beautiful view of the city. The room was nice and the bath room had good hot water. WiFI was excellent as well. The breakfast buffet was nice and there were plenty of options. The staff was great. They spoke English and were able to help with our needs. There was armed security at the main entrance and this made my family feel even more safe during our stay. The kids loved the hotel and I would recommend the Zen Hotel to anyone looking to visit Quito.
Stayed 2 nights in May 2025

10/10 Excellent

Brittanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding!

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good deal if you don't mind taking an Uber (2$) to other areas for food and sites. It worked out well for us.
Stayed 4 nights in Jul 2024

10/10 Excellent

Santiago, North Bergen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was cleaned. The staff was super friendly.
Stayed 3 nights in Oct 2022

8/10 Good

travis

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected overall. Neighborhood isnt great but has grocery store nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack Seriousness

The hotel is very well located and comfortable. My biggest complaint is that the information on the website and provided when you contact the hotel directly isn't clear, and when you arrive at the property, they tell you something else. I traveled with a service dog. The website stated that there was no charge for staying with one. When I contacted the property directly, they told me the cost was $11.50 for the entire reservation, and when I checked in, they charged me an additional $10 per night. The hotel is incredibly unreliable about all the different information they provide about staying with a service animal. They lack seriousness with their guests.
Stayed 6 nights in Apr 2025

10/10 Excellent

HUMBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LAS INSTALACIONES SON ACORDE A SU PRECIO , BUENA HIGIENE, BEUN SERVICIO DEL PERSONAL , CENTRO COMERCIAL AL FRENTE, SUPERMERCADOY RESTAURANTES
VISTA DESDE EL RESTAURANTE DEL HOTEL
CENTRO COMERCIAL AL FRENTE CON SUPERMERCADO Y LOCALES
RESTAURANTE DEL HOTEL
Stayed 7 nights in Jul 2025

10/10 Excellent

Teodoro

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente instalaciones, ubicación y comodidad para familias
Stayed 2 nights in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
No me gusto el ruido porque estaban arreglando el hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Juan Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

HUMBERTO

Stayed 5 nights in Nov 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

EDUARDO B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo local

O hotel muito bom atendentes simpáticos e solitas Bem localizado e seguro
Stayed 7 nights in Nov 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

HUMBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel con muy buenas instalaciones , habitacion confortable y buna higiene y aseo, desayuno con variedad ,Piden disculpas por unos trabajos que esatn haciendo para nuevas zonas de servicio
Stayed 4 nights in Oct 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación y atención al pasajero
Stayed 1 night in Jul 2024

10/10 Excellent

Maricelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Kelly

Stayed 3 nights in Apr 2024

10/10 Excellent

howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda estadia

La habitación es pequeña pero muy cómoda y limpia, tenía una vista increible. La ducha es genial y tiene agua caliente. Las instalaciones del hotel son lindas, el desayuno estuvo increible. La ubicación se siente segura, fácil de llegar y cerca al Parque La Carolina. El personal fue muy amable, me permitieron dejar mis maletas en la habitación incluso horas antes de mi checkin, lo que me permitió disfrutar de la ciudad. Lo unico que mejoraría es el hecho de que hace falta que en la tv haya netflix o youtube.
Stayed 1 night in Oct 2023

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito el hotel súper tranquilo y limpio
Stayed 1 night in Oct 2023

8/10 Good

Lenin

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El concepto de servicios limitados muy bien desarrollado. la renovación de las habitaciones es de muy buen gusto, toda la gente es muy servicial. solo el parqueadero es sucio y se nota descuidado
Stayed 4 nights in Jul 2023