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Zarzarosa Hotel Boutique

Property class: 2.5

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Photo gallery for Zarzarosa Hotel Boutique

Deluxe Suite, 1 Queen Bed, Jetted Tub | Bathroom | Free toiletries, hair dryer, towels, soap - Zarzarosa Hotel Boutique (Querétaro)
Standard Room | Premium bedding, in-room safe, desk, laptop workspace - Zarzarosa Hotel Boutique (Querétaro)
Building design - Zarzarosa Hotel Boutique (Querétaro)
Exterior detail - Zarzarosa Hotel Boutique (Querétaro)
Staircase - Zarzarosa Hotel Boutique (Querétaro)
Near Aqueduct of Santiago de Querétaro, Zarzarosa Hotel Boutique provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a massage, a manicure/pedicure, or a facial. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Superior

Premium bedding, in-room safe, desk, laptop workspace

Suite Superior

  • 23 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Double Room Standard

  • 20 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Room Standard

  • 20 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Suite, 1 Queen Bed, Jetted Tub

Deluxe Suite, 1 Queen Bed, Jetted Tub | Bathroom | Free toiletries, hair dryer, towels, soap

Deluxe Suite, 1 Queen Bed, Jetted Tub

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 Bedroom

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Querétaro, Zarzarosa Hotel Boutique is in the city center. Cerro de Las Campanas National Park and El Cimatario National Park reflect the area's natural beauty and area attractions include Ignacio Mena Rosales House of Culture and Centro Cultural Casa del Faldón. Centro Cultural Tejeda and Centro Cultural Maestro Enrique Burgos Mondragón are also worth visiting. Visit our Querétaro travel guide
Map
Dr. Lucio #12 Colonia Centro Querétaro, Querétaro, QUE, 76000

What's nearby

  • A golden statue of a historical figure on a pedestal, surrounded by lush green trees.
    Alameda Hidalgo Park
    7 min walk - 0.4 miles
  • A stone viaduct with multiple arches, surrounded by trees and a clear sky.
    Aqueduct of Santiago de Querétaro
    9 min walk - 0.5 miles
  • A geometric metal structure against a clear blue sky.
    Josefa Ortiz de Domínguez Auditorium
    14 min walk - 0.8 miles
  • Plaza de Armas
    7 min walk - 0.4 miles
  • Zenea Garden
    9 min walk - 0.5 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    35 min drive

Restaurants

  • Casa Sakura
    2 min walk
  • Trattoria La Nonna
    4 min walk
  • Querétaro Rico
    3 min walk
  • El Gato Viudo
    4 min walk
  • carranza 50
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport pick-up shuttle (surcharge) from 7:00 AM to 11:00 PM at scheduled times and on request

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to noon on weekends; MXN 140 to 170 per person
  • A coffee shop/cafe

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1820
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 140 to 170 per person
  • Airport shuttle fee: MXN 380 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Zarzarosa Hotel Boutique pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Zarzarosa Hotel Boutique doesn't offer parking.

What time is check-in at Zarzarosa Hotel Boutique?

Check-in start time: 3 PM; Check-in end time: 8 PM.

What time is check-out at Zarzarosa Hotel Boutique?

Check-out is at noon.

Does Zarzarosa Hotel Boutique provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 7:00 AM–11:00 PM on request. A fee of MXN 380 per vehicle applies.

Where is Zarzarosa Hotel Boutique located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Plaza de Los Fundadores and Aqueduct of Santiago de Querétaro. Convent and Temple of Santa Cruz and Querétaro Contemporary Art Museum are just steps away.

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Reviews

Zarzarosa Hotel Boutique Reviews

9.0

Wonderful

9.6

Cleanliness

8.6

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 51 out of 74 reviews
Rating 8 - Good. 15 out of 74 reviews
Rating 6 - Okay. 5 out of 74 reviews
Rating 4 - Poor. 0 out of 74 reviews
Rating 2 - Terrible. 3 out of 74 reviews

Reviews

Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
Llegue con mi reservación y no me la hicieron válida porque no se encontraba su compañera que utiliza expedía, me quede sin alojamiento y tuve que buscar otro hotel el mismo día.
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
La localización del lugar es buena por estar cerca del centro
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Choice

The hotel is located right in Centro and the rooms are fully equipped, comfortable and in excellent condition. The owners both speak English as well as Spanish and are an excellent source of knowledge both the local area and Mexico in general. They're both very nice and hospitable. The internet works well and the rooms are equipped with coffee makers, good air conditioning, hair dryers and pretty much everything you would need. On top of all that the price is great. And I almost forgot to mention that there's a terraza on the rooftop that gives fantastic views of the city and surrounding areas.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Todo excelente, muy buen sevicio
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comodidad es como si estuvieras en casa, me encanto!
Stayed 1 night in May 2019
Verified review

6/10 Okay

Joel

Liked: Room comfort
Disliked: Staff & service
Televisión de la habitación tenía un defecto en la pantalla, después de descansar pedí la limpieza de la habitación y me dijeron que no se podía porque la encargada de dicho trabajo no estaba, no había servicio de televisión por cable.
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Rodrigo

Disliked: Staff & service, property conditions & facilities

Nada recomendable, no vuelvo ni gratuito

Nada recomendable, cero en actitud de servicio y ubicacion
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
las ibstalaciones agradables, buena ubicacion. lo malo es ke no hicieron la limpieza de la habitacion.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitivamente volvería

Excelente servicio, personal atento y muy agradable, muy cómodo, solo prepárense para subir escaleras. Magnífica vista desde la terraza
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Es bastante cómodo, está muy bien ubicado y es muy limpio. Lo único que podrían mejorar es que la pantalla de la habitación tenía una franja con píxeles muertos y deberían repararla.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet littlenhotel spacious room

Very clean very quiet hotel,hard to find a quier little hotel like this in many Mexican Cities. Great shower and bed, judt a nice place to relax.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia recomendable

Alojamiento increíble, servicios perfectos. 100% recomendable.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo único malo es que no aceptan American express y es la forma de pago de la empresa en la que trabajo, así que no podré quedarme ahí nuevamente.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Alicia elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estacionamiento

Solo falta tener estacionamiento o algún servicio similar.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Lino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zarzarosa was a great find

Loved this hotel. Is very close to Plaza Fundadores and the Alameda Hidalgo. The room had AC, jacuzzi, safe and a large bathroom. There is a roof deck where you get a 360 view of the city. The hotel is about 5 minutes from the Centro Historic. The staff was friendly and helpful. No breakfast at this place.
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción de hospedaje en Querétaro

Gran hotel, ampliamente recomendable, excelente ubicación, personal amable y eficiente, tiempos cortos de check-in y check-out.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
el único problema es que el uso de estacionamiento publico encarce el servicio en 30%
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, close but quite

Perfect location! Far enough from the main plazas so that it was quite and calm when we wanted to sleep, but close enough to the main plazas that we could walk to them within 5 minutes. We always felt safe and comfortable when walking through the neighborhoods to all the attractions we wanted to see and loved finding little restaurants and shops to stop in along the way. Staff was friendly and helpful each day and with our special requests like late checkin, and holding our bags after checkout so we could continue to see the city until our ride came to take us to our next destination.
Stayed 3 nights in Jun 2018
Verified review

8/10 Good

Lily Abril

Liked: Cleanliness, staff & service, property conditions & facilities
en general bien, el problema que la habitación era para mi mama y le costaba trabajo subir escaleras, y esta rodeado de no muy buen ambiente, del resto todo bien, personal recomendaciones etc etc.
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Maria de jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buenas instalaciones el area para caminar es buena de dia .
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE !!!!!

MUY BUENA UBICACION, EXCELENTE EL SERVICIO. LA HABITACION MUY COMODA
Stayed 1 night in May 2018
Verified review

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good, the mattress too soft there were no facial tissues, the attention was good and the service was very good.
Verified review

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un excelente hotel

Un hotel en excentes condiciones Con trato amable y familiar
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing llace !

Was amazing!! My wife loved it !
Stayed 7 nights in Dec 2017
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bonito y habitacion como se esperaba. Lo que deja que desear es la atencion y cuidado a los clientes: 1- fuimos por solo 2 noches y la TV no funcionaban los canales del cable y dijeron les llevaria un rato tratar de configurarlo.Dicen les ha pasado pocas veces, PERO si ya les paso YO me preocuparia porque la recamarera se asegure que todo funcione correctamente para el siguiente huesped o algun supervisor lo haga. 2- Contrate la habitación mas cara por que tenia la tina con Hidromasaje y resulta que no funcionaba el agua con presión tipo Spa de la tina porque eso solo lo habilitan de día.. (entonces para que la ofrecen y porque no me dijeron eso?.. no la hubiera contratado). Esto si me molesto porque la entrada es a las 3pm y normalmente estas paseando y en la noche es cuando la quería usar. Me pareció deshonesto esa respuesta. 3- No hay teléfono en la habitación para llamar a recepción y no sabes cual es el teléfono. Al menos deberían poner un letrero diciendo a que numero debemos llamar, si quieren complacer al cliente. 4- No había instrucciones como usar la caja fuerte y se tenía que solicitar una llave manual, y el control del aire acondicionado tenia muchas opciones y no era muy obvio como poner la calefacción, por eso al menos para ambas cosas se podrían poner instrucciones para ayudar al cliente. CONCLUSION: Bonito lugar pero creo que el concepto de atención al cliente debe mejorarse.
Stayed 2 nights in Nov 2017