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One Querétaro Plaza Galerías

3.0 star property
Travelers fuel up at the morning breakfast buffet before exploring, with in-room WiFi keeping them connected throughout their convenient stay

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Photo gallery for One Querétaro Plaza Galerías

Reception hall - One Querétaro Plaza Galerías (Querétaro)
Restaurant - One Querétaro Plaza Galerías (Querétaro)
Restaurant - One Querétaro Plaza Galerías (Querétaro)
Standard Room, 2 Double Beds | View from room - One Querétaro Plaza Galerías (Querétaro)
Check-in/check-out kiosk - One Querétaro Plaza Galerías (Querétaro)
One Querétaro Plaza Galerías combines comfort with practicality for savvy visitors. Guests begin each morning at the breakfast buffet, maintain productivity with reliable in-room WiFi, and keep their wardrobe fresh with on-site dry cleaning and laundry services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(15 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | View from room

Standard Room, 2 Double Beds

  • City view
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Downtown Querétaro neighborhood, One Querétaro Plaza Galerías is connected to a shopping center. Travelers eager for a bit of culture can stop by Josefa Ortiz de Domínguez Auditorium, while those who have shopping on the agenda may want to visit Galerías Querétaro Shopping Center and Antea Lifestyle Center. Looking to enjoy an event or a game? See what's going on at Plaza Santa Maria Bullring or Corregidora Stadium. Visit our Querétaro travel guide
Map
Av. 5 de Febrero 108-A Col Ninos Heroes, Querétaro, QUE, 76010

What's nearby

  • Fountain, Autonomous University of Queretaro, Queretaro, Mexico
    Autonomous University of Querétaro
    14 min walk - 0.8 miles
  • Galerías Querétaro Shopping Center
    12 min walk - 0.7 miles
  • Cerro de Las Campanas National Park
    15 min walk - 0.8 miles
  • Plaza Santa Maria Bullring
    17 min walk - 0.9 miles
  • Santa Rosa de Viterbo Temple
    7 min drive - 1.5 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    39 min drive

Restaurants

  • Bar Holiday Inn
    3 min walk
  • Hotel Plaza Camelinas
    5 min walk
  • O! Pollo
    5 min walk
  • Los Pepes
    2 min walk
  • tacos vicky
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is One Querétaro Plaza Galerías pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

One Querétaro Plaza Galerías doesn't offer parking.

What time is check-in at One Querétaro Plaza Galerías?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at One Querétaro Plaza Galerías?

Check-out is at noon.

Where is One Querétaro Plaza Galerías located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Galerías Querétaro Shopping Center and Autonomous University of Querétaro. Plaza Santa Maria Bullring and Alameda Hidalgo Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

One Querétaro Plaza Galerías Reviews

7.4

Good

7.8

Cleanliness

7.8

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 327 out of 1007 reviews
Rating 8 - Good. 303 out of 1007 reviews
Rating 6 - Okay. 196 out of 1007 reviews
Rating 4 - Poor. 98 out of 1007 reviews
Rating 2 - Terrible. 83 out of 1007 reviews

Reviews

Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the management team are fantastic.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Silvia Mariel

Liked: Cleanliness, amenities
Disliked: Staff & service
⁸
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Toshiro

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty outdated micro room. Air conditioning did not work at all. Avoid this place at any cost
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aldo Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Acceptable
Stayed 1 night in Jun 2024
Verified

6/10 Okay

carlos

Liked: Staff & service, amenities
.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Hector

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Gerardo

Not impressed
Stayed 1 night in Dec 2023
Verified

8/10 Good

Joss

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Feb 2024
Verified

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
No cart for luggage
Stayed 1 night in Jul 2024
Verified

8/10 Good

Gloria

Liked: Staff & service
Disliked: Property conditions & facilities
Property lack of maintenance.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

santiago

Liked: Staff & service
Disliked: Property conditions & facilities
I found the hotel somewhat run down, stained shower floor, missing garment hanging hook, stuck blinds. Room electricity savers down. Its pair of elevators not coordinating, one without floor indicators. The chain has a good regard, so perhaps a through general maintenance would be worth it.
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Victor Manuel

Liked: Staff & service
Habitaciones viejas, desayuno muy básico si necesitas una plancha tienes que bajar a recepción y dejar tu ine
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

Angeles

Liked: Staff & service
Disliked: Cleanliness
La atencion tratan de dar buen servicio mas sin embargo en la parte de limpieza en habitación fatal mucho cabello en piso en regadera en área de lavado una mancha amarillenta en la sabana En cambio el personal de restaurant bien muy amables comida buena ..recomendación aplicarse en la limpieza y algo de mantenimiento general regularmente usamos muy a menudo y esta ocasión nos quedaron a deber quien hospede fue a mi esposa y esa fue su experiencia
Stayed 2 nights in May 2026
Verified

4/10 Poor

Abel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El trato por parte del personal de recepción no es tan bueno
Stayed 2 nights in May 2026
Verified

8/10 Good

Jesus Rodrigo Estrada

Liked: Staff & service
Disliked: Property conditions & facilities
Las instalaciones en general de todo el hotel están descuidadas, las condiciones de las habitaciones son pésimas.
Stayed 1 night in May 2026
Verified

6/10 Okay

Oswaldo Rivera

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Buena atención del personal, fácil de llegar y desayuno equis. Terribles condiciones de mantenimiento, yo creo que fue el primero ONE en todo México y al que nunca le han reinvertido. Fallö el A/C, el piso roto en habitación y elevador, la regadera con moho. En fin. Muy malas condiciones. La verdad es que no regresaría. Lo barato salió caro.
Stayed 1 night in May 2026
Verified

8/10 Good

carlos arturo

Liked: Cleanliness, staff & service, amenities
Buen servicio pero le falta mantenimiento a las habitaciones y pasillos
Stayed 1 night in May 2026
Verified

8/10 Good

Alejandro

Liked: Cleanliness, amenities
la regadera se inundo, el desague no servia
Stayed 1 night in Apr 2026