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Hotel Villa Florencia

Property class: 3.5

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Photo gallery for Hotel Villa Florencia

A grand entrance with a central archway, flanked by palm trees and a well-maintained lawn. - Hotel Villa Florencia (Tequisquiapan)
A spacious lobby with a polished tile floor, elegant furniture, and a large arched window offering a view of greenery outside. - Hotel Villa Florencia (Tequisquiapan)
A luxurious lobby with a grand chandelier, a central fountain sculpture, and abundant greenery. - Hotel Villa Florencia (Tequisquiapan)
A garden with a circular pond, stone statues, and a building in the background. - Hotel Villa Florencia (Tequisquiapan)
A pool with a fountain, surrounded by palm trees and a building with arches and columns. - Hotel Villa Florencia (Tequisquiapan)
Take advantage of 2 poolside bars, a garden, and laundry facilities at Hotel Villa Florencia. For some rest and relaxation, visit the 2 hot tubs. The on-site international cuisine restaurant, Le Marche, offers breakfast, lunch, and dinner. Free in-room WiFi and 2 bars are available to all guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Suite, 1 King Bed, Accessible

A bedroom with a large bed, two bedside tables with lamps, a chair, and a dresser.

Comfort Suite, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Room, 1 King Bed, Accessible

A hotel room with a bed, a glass coffee table, a chair, a desk, a television, and a view of the outdoors.

Presidential Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Comfort Room, 2 Queen Beds

Two twin beds with wooden headboards, a nightstand with a lamp, and a window with curtains.

Comfort Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Comfort Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a door with a nameplate.

Comfort Room, 2 Queen Beds

7.4 out of 10
Good
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Family Room, Multiple Beds, Accessible

A building with a covered entrance, a statue, and well-maintained landscaping.

Family Room, Multiple Beds, Accessible

  • 24 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free wired internet

View all photos for Comfort Suite, 1 King Bed, Accessible

A spacious bedroom with a large bed, two bedside tables with lamps, a flat-screen TV, and a view of a patio with outdoor furniture.

Comfort Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(14 reviews)
  • 78 sq m
  • 10 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Room, 1 King Bed, Accessible

A neatly made bed with towels arranged in a heart shape, a classic armchair, and two bedside tables with lamps.

Presidential Room, 1 King Bed, Accessible

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Downtown Tequisquiapan, a neighborhood in Tequisquiapan, is home to Hotel Villa Florencia. Church of Santa Maria and Tequisquiapan Opal Mine are local landmarks, and some of the area's attractions include El Oasis Water Park and Termas del Rey Water Park. Visit our Tequisquiapan travel guide
Map
Nautha 6, Col. Centro, Tequisquiapan, QUE, 76750

What's nearby

  • A historic church with a bell tower and dome, surrounded by people and trees.
    Church of Santa Maria
    7 min walk - 0.4 miles
  • La Pila Park
    3 min walk - 0.2 miles
  • Ezequiel Montes Street Market
    5 min walk - 0.3 miles
  • Tequisquiapan Handicraft Market
    7 min walk - 0.4 miles
  • Vinedos La Redonda
    30 min drive - 10.6 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    43 min drive

Restaurants

  • La Charamusca Cafe y Tertulia
    8 min walk
  • Il Sapore Italiano
    7 min walk
  • Restauran Maridelfi Tequisquiapan
    8 min walk
  • Sabor A Mí
    9 min walk
  • La Crepe
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 150 for adults and MXN 120 for children
  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant

Restaurants on site

  • Le Marche

Things to do

  • 2 hot tubs
  • Indoor pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: MXN 850
  • Christmas Day (December 25) Gala Dinner per child: MXN 750 (from 3 to 12 years old)
  • New Year's Day (January 1) Gala Dinner per adult: MXN 850
  • New Year's Day (January 1) Gala Dinner per child: MXN 750 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 for adults and MXN 120 for children
  • Airport shuttle fee: MXN 700 per person (roundtrip)
  • Airport shuttle fee per child: MXN 500 (roundtrip), (from 3 to 12 years old)
  • Crib (infant bed) fee: MXN 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Villa Florencia have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel Villa Florencia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Villa Florencia?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Villa Florencia?

Check-out is at noon.

Does Hotel Villa Florencia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per person applies.

Where is Hotel Villa Florencia located?

Located in Downtown Tequisquiapan, this hotel is within a 10-minute walk of La Pila Park, Ezequiel Montes Street Market, and Tequisquiapan Handicraft Market. Church of Santa Maria is 0.4 mi (0.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Villa Florencia Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 106 out of 276 reviews
Rating 8 - Good. 75 out of 276 reviews
Rating 6 - Okay. 42 out of 276 reviews
Rating 4 - Poor. 30 out of 276 reviews
Rating 2 - Terrible. 23 out of 276 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fammily and I enjoyed our one night stay there. My mother was fascinated with the place. It’s just so peaceful and beautiful. The service was absolutely incredible from the start until we left.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, relaxing and awesome nature
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! This hotel exceeded my expectations, you don’t get tired of the views. The pool is amazing and warm and walking distance to the town.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok no complaints
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mou bonito hotel
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Personal amable
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Needs a lot of maintenance Bathrooms are dirty dated, the shower puddles up The tub was just dirty No ability to black out the room Street light right next to the window that can’t be blacked out A lot of mosquitoes inside the room AC did not cool, just blew air Roaches in bathroom
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

They went above and beyond to help me out!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!!
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice and beautiful but, no coffee machine in lobby or room and power went off for about 9 hours with no a/c or tv, light it was dark, could not see if I had to go use the bathroom.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
Lots of mold in the bathroom, on the curtains and on the furniture. Old curtains with stains as well as the bed sheets they were not changed it was the exact same bedsheets with the exact same stains and sewed holes. Hotel rooms need to be better kept. Ice cold showering water. The property It’s self is beautiful everything outside the rooms is beautiful as well as the animals.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve a punto de no reservar en este hotel por los comentarios de otros visitantes y la verdad me encantó el lugar, si bien es cierto tiene sus detalles y se nota que en algún momento fue un lugar espectacular, aun conserva su esencia. Los jardines hermosos y bien cuidados, los animales exóticos que tienen muy bonitos, los flamingos nos dieron un show por la mañana cuando salieron, hermosos!! La alberca techada muy agradable, el personal super amable y la habitación muy bonita. He de decir que yo iba prepara hasta con unas velas de citronela para los zancudos y tampoco o es que hubiera tantos.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde un punto de vista estético; el hotel es muy bonito, su fachada, los jardines, las instalaciones en general. Donde tiene área de oportunidad es, a mi punto de vista, en detalles que tienen que ver con mantenimiento oportuno. Si bien, por el hecho de tener jardín abundante es comprensible que existan mosquitos, como que no es muy agradable que al llegar a la habitación por primera ocasión, al abrir la puerta te reciba un enjambre de ellos. Tampoco es agradable ver la alberca exterior y la fuente que tienen, con agua turbia (cabe aclarar, que hasta el tercer día observé personal en labores con la alberca exterior). En el restaurante; cuando acudimos a desayunar, si bien te presentan un menú, venia con una nota del desayuno donde no había mucha opción, aunque con buen sazón, adicional; se observaron algunos bichitos por el piso(hormiguitas y cucarachitas, muy pequeñas y pocas pero que en área de restaurante no deberían de existir). El personal; muy atento y presto a apoyarte con tus solicitudes, sin embargo, considero que es insuficiente en lo concerniente al mantenimiento que requiere estas instalaciones, sobre todo para hacer las labores que haga esos detalles de manera oportuna y evitar que los huespedes observen esto. Volveré a Tequisquiapan, si, este hotel, quedará como segunda o tercer opción.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy lindo
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó! Súper tranquilo, el estilo arquitectónico es único y los animales exóticos que andan el los jardines. Habitaciones amplias y limpias.
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
necesitan darle mayor mantenimiento y ponerle más atención a la limpieza
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness
Al llegar, no había nadie en recepción, tuve q entrar a buscar quien me atendiera. Por fin encontré a alguien para q me dijera que no tenían mis habitaciones, que cancelara mi reserva en la aplicación y que si quería, checara en un hotel q estaba en la esquina. Eran las 8 de la noche y pretendían q a esa hora cancelara h me pusiera a buscar hotel. Total me resolvieron y me otorgaron habitaciones. Debo decir que el hotel es precioso, el restaurante muy elegante,con muy buen gusto y q sin duda tubo mejores años, sin embargo, estaba sucio, el agua de la alberca de color verde, el agua del estanque de los cisnes muy sucia, telarañas en varias paredes y una fuga de aguas negras del drenaje. En resumen falta mantenimiento y personal, necesita una buena administración, y créanme, con eses cambios, yo pagaría la tarifa q pusieran
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Fácil estacionamiento, habitación limpia, faltan señalamientos de los espacios (restaurante, alberca), señalización de rutas de evacuación, que el personal informe los servicios y/o amenidades que ofrecen.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service
Las instalaciones están bonitas pero el mantenimiento de la alberca al aire libre dejó mucho que desear, el agua totalmente verde, así como sus pequeños estanques. La alberca techada estaba limpia pero para la gente de la tercera edad no es nada apta, no tiene escalones para ingresar a la alberca. Las habitaciones tienen un escalón que baja, tanto en la puerta principal como en el baño, pero sin ningún señalamiento, y considero que esto es muy peligroso para la gente de la tercera edad. No nos entregaron las habitaciones puntualmente a las 3.00 pm. Además, cuando regresamos, tuvimos que estar preguntando al señor del mantenimiento sobre dónde se encontraba exactamente nuestras habitaciones pues nadie nos recibió en la entrada. La habitación grande tiene regadera con tina pero es muy difícil salir de ésta. En general, pasamos bien los días, pero no lo recomiendo para gente de la tercera edad.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
La propiedad es muy bonita , pero se esta cayendo a pedazos por falta de mantenimiento, es la peor experiencia, habitaciones con moho, fugas de agua, olores pestilentos, aire acondicionado no funciona, etc, etc.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene espacios de jardín hermosos y buena ubicación/estacionamiento, pero las instalaciones en general no tienen mantenimiento, la limpieza no es buena (habían insectos vivos sobre los muebles, tina etc e insectos muertos volando del aire acondicionado). Entiendo que es clima caluroso pero son cuidados básicos considerando esto. El jardín fue bello pero no me volveré a hospedar desafortunadamente.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito hotel, la atención excelente, lo único malo es que están un poco descuidadas las instalaciones en las habitaciones, la puerta se atoraba con la llave o luego se quedaba abierta, además de noche está oscuro el hotel, falta que le inviertan en iluminación. Fuera de lo anterior creo que es muy buen hotel, regresaremos pronto
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muestra fotos totalmente diferente a lo que encuentras al estar ahí, muy descuidado, sucio por cualquier lado, telarañas en cada rincón, en los cuartos mucha humedad, camas casi a punto de romperse, las 3 albercas que tienen con el agua verde y el área de juegos sucio. Pésimo servicio en las noches no hay nadie que atienda solo el pobre velador súper apenado por resolver los inconvenientes. No lo recomiendo nada .
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El agua de la regadera era fría no había calefacción, la alberca sucia y fría el agua y supuestamente es climatizada , la habitación se le transmina el agua , hay muchos moscos por la falta de mantenimiento y las camas y paredes están sucias una pena
Stayed 1 night in Jun 2026