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Hotel Úrsula Concept

Property class: 2.5

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Photo gallery for Hotel Úrsula Concept

An entrance with a stone floor, a large chandelier, and a view of the courtyard with potted plants and outdoor seating. - Hotel Úrsula Concept (Querétaro)
A bedroom with a bed, bench, artwork, and an open door leading outside. - Hotel Úrsula Concept (Querétaro)
A restaurant with multiple tables and chairs, a patterned floor, and a ceiling with skylights. - Hotel Úrsula Concept (Querétaro)
A reception area with a reception desk, a bench, and a door leading to a hallway. - Hotel Úrsula Concept (Querétaro)
A modern bathroom with a freestanding bathtub, a round mirror, and a black marble countertop. - Hotel Úrsula Concept (Querétaro)
Located close to Templo y Convento de la Santa Cruz and Querétaro Contemporary Art Museum, Hotel Úrsula Concept provides a free daily manager's reception, a restaurant, and a snack bar/deli. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

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Room options

View all photos for Basic Single Room

A bedroom with a bed, bedside table, and a wall-mounted artwork.

Basic Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Room

A bedroom with a bed, bench, artwork, and an open door leading outside.

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

A bedroom with a bed, two abstract paintings, a wooden wardrobe, and a built-in bench.

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

A bedroom with a bed, a bench, a wall art piece, and a hanging light fixture.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

A bedroom with a bed, a headboard, a painting, a wardrobe, and a bedside table with a lamp.

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Room

A bedroom with a bed, a television mounted on the wall, a wooden nightstand, and a wooden door.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Downtown Querétaro, a neighborhood in Querétaro, Hotel Úrsula Concept is in the entertainment district and near a train station. Templo y Convento de la Santa Cruz and Plaza de Los Fundadores are notable landmarks, and the area's natural beauty can be seen at Alameda Hidalgo Park and Zenea Garden. Looking to enjoy an event or a game while in town? See what's going on at Corregidora Stadium. Visit our Querétaro travel guide
Map
Calle Independencia 131,La Santa Cruz, Centro, Querétaro, QUE, 76020

What's nearby

  • A stone viaduct with multiple arches, surrounded by trees and a clear sky.
    Aqueduct of Santiago de Querétaro
    9 min walk - 0.5 miles
  • A golden statue of a historical figure on a pedestal, surrounded by lush green trees.
    Alameda Hidalgo Park
    12 min walk - 0.7 miles
  • Templo y Convento de la Santa Cruz
    2 min walk - 0.1 miles
  • Plaza de Armas
    7 min walk - 0.4 miles
  • Zenea Garden
    9 min walk - 0.5 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    37 min drive

Restaurants

  • Don Amado
    4 min walk
  • Casa Sakura
    2 min walk
  • Zandunga Comida Oaxaqueña
    3 min walk
  • El Gato Viudo
    2 min walk
  • La Selva Taurina
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 8:00 AM to 10:30 PM (MXN 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 4000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 250 per day (164 ft away; open 8:00 AM to 10:30 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Úrsula Concept pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Úrsula Concept?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Úrsula Concept?

Check-out is at 11:00 AM.

Where is Hotel Úrsula Concept located?

Located in Downtown Querétaro, this hotel is steps from Templo y Convento de la Santa Cruz, Plaza de Los Fundadores, and Querétaro Contemporary Art Museum. Arches Viewpoint and Aqueduct of Santiago de Querétaro are also within 10 minutes.

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Reviews

Hotel Úrsula Concept Reviews

8.8

Excellent

9.6

Cleanliness

8.8

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified review

10/10 Excellent

Liked: Amenities
It is very clean, the bed was great and all in an historic home that has been converted to a charming family run boutique quality hotel. It is very close to an historic church with its huge plaza filled with families and activities and comfortable benches.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attitude from staff. Location is great, Lot of places are very near. Rooms are small but very cozy.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This hotel would be an excellent value just for the central location across from Plaza Fundadores. But along with that, comes the most accommodating staff I've ever had the pleasure of staying with. They made me feel genuinely valued, and are quick to service the room (even when I made a mess with the shower water. Breakfast vouchers are given to top-notch restaurants. Would definitelu stay here again!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great attention from everyone
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El baño un poco sucio, el chico de recepción excelente! Super atento. La comida en el restaurante muy rica.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Buen lugar pero poca privacidas y estacionamiento
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sumaria que la comida es buena asi como su personal
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo increíble. Las habitaciones hermosas
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

El hotel cómodo, bonito y como esta nuevo, realmente esta bien.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente atención del personal.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023