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Hecthorny San Carlos Tequisquiapan, BW Signature Collection

3.5 star property
Downtown Tequisquiapan's welcoming retreat offers spa treatments, delicious dining, and a relaxing pool area for families seeking comfort and rejuvenation

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Photo gallery for Hecthorny San Carlos Tequisquiapan, BW Signature Collection

Outdoor pool - Hecthorny San Carlos Tequisquiapan, BW Signature Collection (Tequisquiapan)
Suite, 1 King Bed, Non Smoking, Hot Tub | Minibar, in-room safe, individually decorated, individually furnished - Hecthorny San Carlos Tequisquiapan, BW Signature Collection (Tequisquiapan)
Master Suite | Jetted tub - Hecthorny San Carlos Tequisquiapan, BW Signature Collection (Tequisquiapan)
Property entrance - Hecthorny San Carlos Tequisquiapan, BW Signature Collection (Tequisquiapan)
Lobby - Hecthorny San Carlos Tequisquiapan, BW Signature Collection (Tequisquiapan)
Hotel San Carlos Tequisquiapan is in Downtown Tequisquiapan. Recharge with massages and facials at the onsite spa. La Spezia restaurant offers satisfying meals. Enjoy in-room WiFi and cool off in the outdoor pool with a kids' area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | Minibar, in-room safe, individually decorated, individually furnished

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Downtown Tequisquiapan, a neighborhood in Tequisquiapan, is home to Hecthorny San Carlos Tequisquiapan, BW Signature Collection. Church of Santa Maria and Tequisquiapan Opal Mine are local landmarks, and travelers looking to shop may want to visit Tequisquiapan Handicraft Market and Ezequiel Montes Street Market. El Oasis Water Park and Termas del Rey Water Park are also worth visiting. Visit our Tequisquiapan travel guide
Map
H Colegio Militar 7 Col. Centro, Tequisquiapan, QUE, 76750

What's nearby

  • Church of Santa Maria
    Church of Santa Maria
    5 min walk - 0.3 miles
  • Plaza Miguel Hidalgo
    Plaza Miguel Hidalgo
    17 min walk - 0.9 miles
  • La Pila Park
    2 min walk - 0.1 miles
  • Tequisquiapan Handicraft Market
    5 min walk - 0.3 miles
  • Ezequiel Montes Street Market
    5 min walk - 0.3 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    37 min drive

Restaurants

  • Freixenet Wine Bar
    7 min walk
  • Jäpi
    6 min walk
  • Santo Tomate
    5 min walk
  • La Vaca Feliz
    1 min walk
  • La Mezcaleria
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • La Spezia

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 8 years old are not allowed in the spa

Frequently asked questions

Does Hecthorny San Carlos Tequisquiapan, BW Signature Collection have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hecthorny San Carlos Tequisquiapan, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hecthorny San Carlos Tequisquiapan, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hecthorny San Carlos Tequisquiapan, BW Signature Collection?

Check-out is at 1:00 PM.

Where is Hecthorny San Carlos Tequisquiapan, BW Signature Collection located?

Located in Downtown Tequisquiapan, this spa hotel is within a 10-minute walk of La Pila Park, Church of Santa Maria, and Tequisquiapan Handicraft Market. Ezequiel Montes Street Market and Plaza Miguel Hidalgo are also within 1 mi (2 km).

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Reviews

Hecthorny San Carlos Tequisquiapan, BW Signature Collection Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 152 out of 314 reviews
Rating 8 - Good. 99 out of 314 reviews
Rating 6 - Okay. 38 out of 314 reviews
Rating 4 - Poor. 14 out of 314 reviews
Rating 2 - Terrible. 11 out of 314 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was quick but the room was clean and comfortable. There was air conditioning! And a nice coffee stop about two blocks down the street.
Stayed 1 night in May 2025
Verified

8/10 Good

Elsa

Liked: Cleanliness, staff & service, amenities
It is very well located, on a busy street and within walking distance from the city center. The only downside is the pillows were uncomfortable.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located closely to the downtown (as almost everything in Tequisquiapan), the area is very quiet, the pool is clean with a tepid water (though very chloride). The only thing we didn't like was a continental breakfast, which only included a fruit plate with a toast, not even cereals or yogurt.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Humberto

Liked: Cleanliness, staff & service
The hotel is very conveniently located and the room was fine although a little bit noisy. Importantly, the bed was disastrous. Very slippery so it was impossible to keep the bedsheets in place. Limited parking. Breakfast cooker had no idea how to serve over easy eggs. I definitively will not return to this hotel and do not recommend it
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

John Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel choice in Tequis, highly recommend
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really close to the event I was attending
Stayed 1 night in May 2024
Verified

8/10 Good

Darrel

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2026
Verified

8/10 Good

J ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is comftable, is quiet and is ok spaces are small But is ok
Stayed 1 night in Sep 2024
Verified

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property cancel our breckfas because we used descount from Expedia.
Verified

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Catalina

Liked: Staff & service, amenities
Muy bien ubicado, con personal atento y cargador para autos eléctricos, ojalá quitaran las alfombras
Stayed 2 nights in May 2026
Verified

4/10 Poor

Benito

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
cama limpia PERO la alfombra de la recamara muy vieja y sucia nos cambiaron de dos recamaras porque la TV no funcionaba y en la que nos quedamos no hubo agua caliente para bañarnos por un día.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

MAYTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Apr 2026
Verified

8/10 Good

FRANCISCO JAVIER

Liked: Cleanliness, staff & service
Disliked: Amenities
No me gustó que nunca pudieron hechar a andar el aire acondicionado de la habitación, tuvimos que sufrir el calor por la mañana.
Stayed 1 night in May 2026
Verified

6/10 Okay

Yolanda

El establecimiento está aceptable lástima que no cuidan los detalles. Pedímos una toalla a recepción y nos llevaron una toalla toda rota.
Stayed 1 night in May 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación limpia y el personal amable.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicación el único inconveniente que no tiene suficiente espacio de estacionamiento
Stayed 1 night in May 2026
Verified

10/10 Excellent

JORGE ARTURO TORRES

El único problema es el estacionamiento es muy pequeño y se llena, si no alcanzas te mandan a la calle, te dicen que es seguro porque tienen cámaras pero no está bien
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

ESTEFANIA

Disliked: Staff & service, amenities
El hotel está limpio de las habitaciones pero la alberca deja mucho que desear, las paredes se sienten babosas por lo que deben tener bacterias. En cuanto al personal no nos dieron atención hasta un día y medio después de que no servía su televisor, tampoco el teléfono por lo que teníamos que ir a recepción a pedir cualquier cosa, dice que tiene restaurante pero nunca lo vimos abierto, el estacionamiento es insuficiente. La verdad caro y mala experiencia. No volvería
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias por la atención.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico y en una excelente ubicación
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

MARIO ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno lo recomiendo
Stayed 1 night in Apr 2026
Verified

8/10 Good

Teicniuh

Liked: Cleanliness, staff & service, property conditions & facilities
EN general es un hotel que cumple con las expectativas, muy buena limpieza, muy tranquilo.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación estaba limpia, la mía no te la hidromasaje, lo único malo es que se escucha todo, cuando la gente habla, pasa por afuera o cuando se está bañando
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, amenities
Cuando llegamos el aire acondicionado no funcionaba lo arreglaron pero nunca enfrió al 100, no había red de comunicación en el teléfono, y tampoco se pudo ver ninguna aplicación de streaming por qué no había red. Las camas solo 1 no estaba nada cómoda, la otra estába pasable. En fin, para lo que cuesta me quedo a de ver.
Stayed 1 night in Mar 2026