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Hotel portal de reyes

Property class: 3

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Photo gallery for Hotel portal de reyes

A hotel courtyard with a swimming pool, outdoor seating, and a multi-story building with balconies. - Hotel portal de reyes (San Juan del Río)
A hotel room with a large bed, a ceiling fan, a small table with chairs, and a view of the outside through large windows. - Hotel portal de reyes (San Juan del Río)
A well-maintained outdoor patio area with a pool, surrounded by a white wall and lush greenery. - Hotel portal de reyes (San Juan del Río)
A room with a large window, two white chairs with cushioned seats, and a small round table. - Hotel portal de reyes (San Juan del Río)
A gym with weightlifting equipment, including a squat rack and barbells. - Hotel portal de reyes (San Juan del Río)
Consider a stay at Hotel portal de reyes and take advantage of free breakfast (local cuisine), a garden, and a bar. In addition to a gym and a business center, guests can connect to free WiFi in public areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Restaurant
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables with lamps, a small round table with chairs, and an air conditioning unit on the wall.

Junior Suite

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

A hotel room with two beds, a ceiling fan, an air conditioning unit, a bedside table with a lamp, and a window with curtains.

Deluxe Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room, Garden View

A hotel room with two beds, a ceiling fan, a wooden headboard, and a nightstand with a lamp.

Classic Double Room, Garden View

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

A hotel room with a large bed, a ceiling fan, a small table with chairs, and a view of the outside through large windows.

Comfort Suite

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Centro Histórico, a neighborhood in San Juan del Río, is home to Hotel portal de reyes . Church of Santa Maria and Tequisquiapan Opal Mine are local landmarks, and travelers looking to shop may want to visit Tequisquiapan Handicraft Market and Ezequiel Montes Street Market. El Oasis Water Park and Termas del Rey Water Park are also worth visiting. Visit our San Juan del Río travel guide
Map
9 Av. Juárez Pte., San Juan del Río, QUE, 76800

What's nearby

  • A stone viaduct with multiple arches, surrounded by trees and a clear sky.
    Aqueduct of Santiago de Querétaro
    47 min drive - 42.7 miles
  • Senor del Sacro Monte Temple
    3 min walk - 0.2 miles
  • Nuestra Senora de Guadalupe Church
    5 min walk - 0.3 miles
  • Fundadores Square
    5 min walk - 0.3 miles
  • TecMilenio University San Juan del Rio Campus
    17 min walk - 0.9 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    41 min drive

Restaurants

  • Finca Santa Veracruz
    1 min walk
  • Il Corridoio
    2 min walk
  • carniceria la higienica
  • pozoleria 5 estrellas
  • Abolengo
    3 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • bar taurino

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Hotel portal de reyes have a pool?

Yes, this property has an outdoor pool.

Is Hotel portal de reyes pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel portal de reyes ?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel portal de reyes ?

Check-out is at 1:00 PM.

Where is Hotel portal de reyes located?

Located in Centro Histórico, this hotel is within a 5-minute walk of Senor del Sacro Monte Temple and Nuestra Senora de Guadalupe Church. Fundadores Square and TecMilenio University San Juan del Rio Campus are also within 1 mi (2 km).

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Reviews

Hotel portal de reyes Reviews

7.8

Good

8.8

Cleanliness

8.2

Amenities

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 18 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 4 out of 37 reviews

Reviews

Verified review

6/10 Okay

Humberto

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y servicio excelente, el único inconveniente es que se escucha mucho el flujo de agua de descarga entre cuartos
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Arturo

Liked: Cleanliness
Disliked: Amenities
No había agua caliente, era un problema para bañarse con el agua tibia a fría, muy malas las llaves de la regadera
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar para descansar y el servicio es excelente 👌
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Manuel Raul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel sobrevendio las habitaciones, cuando llegasmo no sdijeronq que tno teniamos ya habitacion por una sobreventa por parte de la aplicación, y nos mandaro a otro hotel hermano, el cual no es de la misma categoria.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, muy recomendable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien el hotel y limpio, solo que nos cobraron unp poco más de lo que marcaba la aplicación
Stayed 1 night in Apr 2026
Verified review

8/10 Good

FABIOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
solo 1 comentarios en la página del Internet dice que tiene tina de hidromasaje y no es así, de hecho yo les pregunte en recepción y me dijeron que no habia.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Guadalupe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Definitivamente no regreso, según podíamos pedir servicio al cuarto y ni los teléfonos servían, en una habitación no había agua fría, tuvo qué ir el de mantenimiento y, qué incómodo es eso, en otra habitación no había secadora, no ponen shampoo, ponen 2 jaboncitos que ni espuma hacen, cuando reclamé la primera vez el Sr dijo ser solo un empleado y no podía hacer nada, el gerente jamás intervino y la Sra de recepción solo dijo que " Una disculpa y ya" creo no es una respuesta a un huesped al cual no le cumplieron lo que promete en su página. Lo único bueno de este viaje fue el personal del restaurante y la comida. Pero uno puede ir como comensal sin estar hospedado en ese pésimo lugar. Si tienen oportunidad de reservar en otro lado seria mejor. Espero que lo escrito aquí sirva para que mejoren sus instalaciones. Saludos.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Fidel

Las camas ya caducaron Están fatales
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😅había un poco de
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

alma

Liked: Cleanliness, amenities, property conditions & facilities
En general bien, el personal muy amable y muy rico el desayuno.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Samuel

Liked: Staff & service
Me tocó una habitación donde se oían como lavaban los platos a las 5:30 am y como hacían el desayuno Me dijeron una habitación con vista al patio y la ventana daba al edificio En si el servicio bien
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Que el lugar está céntrico
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

saul

Liked: Cleanliness, staff & service, amenities
TODO MUY BIEN ATENCION Y PERSONAL
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Isaí

Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Ricardo

Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Janet

Stayed 1 night in May 2026
Verified review

2/10 Terrible

Teresa

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fernando

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jesús

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

DENISE

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carlos hugo

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pedro

Stayed 2 nights in Feb 2026